MacBook disconnects me after minimize iTunes while the mini Player is open.

Hi all.

I had some problems with iTunes on my late 2011 macbook pro.

The iTunes miniplayer is open, minimize the window iTunes disconnects the user.

I'm confused as to why. This means that I need to the full iTunes window open during the miniplayer is open, which defeated the purpose. Any ideas on how to solve this problem? I have the public beta version of Sierra and it does not have this problem, but fact of El Capitan.

Thanks in advance

Greetings Sharkey101,

Thanks for your post. If I understand correctly, your Mac connects to the user account when you minimize iTunes. It's certainly not what must happen. I'll be happy to help you.

First of all, because the computer went missing between El Capitan and the beta of Sierra, let's make sure that El Capitan is updated with Mac OS X 10.11.6: update the software on your Mac - Apple Support

Then, if you can go to our iTunes download site and try to reinstall iTunes to see if that helps. You can find the download page here: iTunes - download iTunes - App

After that, I would recommend this test in a new user account to see if it's a broad question system or something wrong with your user account. You can find the instructions for that here: How to test one question in another account on your Mac - Apple Support

Take care!

Tags: iTunes

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