MacBook Pro 13 "is the gel and the trackpad

Hello

I have a problem with my new Macbook Pro 13 ", sometimes, the screen completely freezes and I can't move the arrow. The trackpad freeze too and I can't push on it, it's like it was lock. I can't do nothing except restart my macbook by holding the power button.

I'm still on the store guarantee two weeks where I bought it. But this problem happened before, I bought a macbook a month ago, I had this problem as they went the macbook to another, but I have a problem with a new. That's happened? Is this normal? I can solve this problem?

Thank you

  • Note the time of the next involuntary reboot. After the reboot, open the Console app in Finder > Applications > utilities and look for entries of the log at the time of reset. Suspicious message here.

Search before the journal entry that begins with BOOT_TIME since it is the first line of a startup

Tags: Notebooks

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