MacBook Pro 2015 El Capitan freezes completely up randomly

Hello

As described in the title, at random times my MacBook Pro completely freezes! Firstly roulette starts show and then everything freezes. After a few seconds my trackpad turns off (?): when I press on it, it does not the * click * sound more. Everything will be frozen and I can not move the cursor.

The only thing I can do to make it work again is to reboot by pressing the power button.

It happened 4 times so far and I think that each of them has occurred while I was with Safari (9.1). Does anyone have a solution for this?

I'm still under warranty, but if it's a software thing I would really like to fix it myself, because I am currently my university studies and I can't do three weeks without the laptop.

Thanks in advance!

Backup your computer if you can, then do the following:

Install Yosemite or El Capitan, from scratch

Restart the computer. Immediately after that the chime hold down the command and R until the Apple logo appears. When the Utility Menu appears:

  1. Select utility disc in the Menu Utility, then click the continue button.
  2. When loading disk utility, select the volume (entered into withdrawal, usually Macintosh HD) in the list to one side.
  3. Click Delete in the toolbar of disk utility. A panel will fall.
  4. Define the type of Format Mac OS extended (journaled).
  5. Click on the apply button, then wait for the done button to activate and click on it.
  6. Quit disk utility and re-enter the Utility Menu.
  7. Select reinstall OS X and click on the continue button.

Tags: Notebooks

Similar Questions

  • Updated 2011 MacBook Pro at El Capitan 10.11.4. At the opening of the Photos, he entered into mode 'Library Preparation', but was stuck at 50% complete for more than 30 minutes. What should I do?

    Updated 2011 MacBook Pro at El Capitan 10.11.4. At the opening of the Photos, he entered into mode 'Library Preparation', but was stuck at 50% complete for more than 30 minutes. What should I do?

    Give it time - it may take a few hours depending on the size of your library is

    LN

  • MACBOOK PRO 2015 WIFI UNPLUG SLEEP YOSEMITE EL CAPITAN HELP :/

    Hello, I recently bought a new macbook pro 2015 13.3 inch edition last month and when I close the lid of the screen or put my laptop to sleep and wake up the display of my network settings says that my wifi is connected but webpages in safari and other features of the internet do not work and I need to activate the wifi and turn it back on and it works again. I tried absolutely everything already to try to solve the problem as reseting; Landau, MSC, deleting of plist files, remove and reset pefferred adding new location and reset service order, pure networks install of El Capitan 10.11 and upgrade 10.11.2 and even get my card replaced airport and macbook pro replaced shorty after. Until I replaced it, it ran from El Capitan. And now the replaced macbook pro is running Yosemite 10.10.5 and the problem is still there.

    I found has temporarily solution which was to download nosleep Yosemite version extension program that disables the function sleep at all times, but eventually it will damage my screen. I would like to know if anyone finds a solution for this problem? My wifi works fine on all my other devices such as my: 2 pc, chrome book, iPad and iPhone. It gives just problems on my macbook pro only. Everyone knows about this problem? And did you find a good solution that I have not mentioned? also I have Time Warner Cable and I have a 2 in 1 router modem by model Arris DG1670A which has 2.4 and 5 G-banding and the problem occurs on both frequencies. I have also the 300/20 DL / plan UL which allows to connect more devices to the internet if that helps. I tried my macbook pro on a neighbors WiFi and on connecting wifi apple store it does not disconnect and worked correctly, but I did not try it long determine if it worked well.

    IM thinking of buying an other internet router modem but I don't want to spend the money if its will not solve the problem and that this problem cannot be resolved it would be wise to return my macbook pro?

    Hello NYFAME,

    Thank you for using communities Support from Apple!

    I understand that you have unexpected drops wireless connection when your Mac wakes up from sleep. It seems that you are connected, but you cannot connect to the internet.

    To begin troubleshooting of this situation, I suggest to use Wireless Diagnostics to help you identify and resolve any potential problems.

    Use Wireless Diagnostics helps you troubleshoot Wi - Fi on your Mac - Apple Support

    See you soon!

  • Should I upgrade my macbook pro at el capitan 2015? How is the performance on elcapitan? give your opinion! Thank you :D

    Should I upgrade my macbook pro at el capitan 2015? How is the performance on elcapitan? give your opinion! Thank you

    My iMac with 8 GB or RAM 2011 works very well with the 10.11.2 was last updated. It is up to you to decide. It should work perfectly on almost any new machine of 2015.

  • Creative Suite CS5 - HAVE blocks with El Capitan on Macbook Pro 2015

    Hello

    I recently "upgraded" from 2006, one to a Macbook Pro 2015. Illustrator Creative Suite CS5, I bought years ago continues to crash when I try to save files, among others. I have read several forums and still do not have an effective solution. I tired: install Java 2015-001, uninstalled, and reinstalled the Creative Suite, renamed the file manager services with '.bak' and nothing works. I'm a graphic designer with the big upcoming deadlines and need of emergency assistance. Please advise! Thank you. Creative Suites Illustrator Download, installation, setting up

    If El Capitan Mac (or the new operating system of Sierra) read below

    CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

    -which means you are trying to use CS6 and earlier at YOUR risk of having problems

    -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

    But... If you have an old program, it is only certified to run with an old operating system

  • MacBook Pro 2015, closing the lid!

    If someone can confirm the following:

    When I close the lid on my Macbook Pro 2015 - done just go to sleep or is it all the same set up to close completely?

    Also when he is asleep the battery continues to flow?

    Just goes to sleep.

    It's a little if will not connect to a power source.

    To stop it down click on stop in your menu Apple .

  • I have a Macbook Pro 2015 retina and I wonder how the cycles of battery are calculated?

    I have a Macbook Pro 2015 retina and I wonder how the cycles of battery are calculated?

    If I load to 100% and then run it down on battery to 0% of course it counts as a battery cycle.

    If I recharge to 90% and run up to 5% or 10%, which count as a battery sprays?     Between what % are there?

    The reason I ask is that I try to keep the cumulative battery cycle count down.

    Thank you

    http://www.Apple.com/batteries/why-lithium-ion/

    Whenever he finishes a full charge, it's a cycle.  If you charge 70% one day, then 30% another day, it's a cycle.

    The Apple site, I posted above, it explains very clearly.

    A cycle is counted when the battery has completed a 100% charge, not a discharge.

  • MacBook pro 2015 stuck in Bluetooth Setup mode after commissioning, recognizes on the keyboard and track pad. SMC reset does not work.

    My Macbook Pro 2015 stopped periodically (and now permanently discontinued) responding on keyboard and touch pad Board. This seemed to start at the same time, I got a Bluetooth headset; When I turn on the computer, he's stuck in Bluetooth Setup mode. I tried to reset the SMC, and it does not work. I don't have a Bluetooth keyboard to even try with it. Also, I can't start in safe mode. It seems completely blocked. Any help you might be able to offer would be great!

    Hello rad trp,.

    Thank you for using communities Support from Apple!

    From your post, I understand that your keyboard and trackpad on your MacBook Pro are unresponsive and now you see the Bluetooth set up screen on the computer. I also see that you tried to reset the SMC, but that doesn't seem to work because the built-in keyboard do not respond.

    I know that you do not have a bluetooth keyboard, you can connect, but you have a USB keyboard? Even a USB keyboard for a computer Windows will work. If you do, I would say connection that the keyboard and you use these keys to perform an SMC reset, but reset the PRAM as well. Instructions on both of these resets can be found in the links below if you need.

    Reset the management system (SCM) controller on your Mac - Apple Support

    OS X Yosemite: reset PRAM your computer

    See you soon!

  • Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

    Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

    You have placed your beam to insert at the end of your text on page 13 and then apply Insert menu: Page Break? In the v5.6.2, Pages I just add a new page to a section of four pages to this approach.

  • MacBook pro 2015 Diode, heating problems

    Hello

    I just bought a MacBook pro 2015, one with 2.8 GHZ, 16 GB RAM and ITB Flash. [old just four days]

    The question being, the first day of the machine as well as the charger were burning Red hot when I loaded for the first time, in subsequent attempts, heating got sorted out by itself.

    Nevertheless, I had installed the temperature gauge in the machine, I look one only a few videos YouTube youtube and navigation.

    Once in every two hours a message like

    The led O GPU temperature is 106 degrees, closing applications.

    Once I click on the tool, the temperature is now reset to 30 ° C. It seems that the temperature of the Diode is to reach 106 degrees, some app is closed (no one knows the tabs I have open in Safari are works well) and then it resets.

    Is it really a problem with the thermal conductive paste or a faulty diode.

    I go to the Apple store this Saturday? Can I return the laptop and request a new or a full refund.

    Can someone please advice?

    If you bought Apple with the last 14 days, you can return it for a full refund.

    http://store.Apple.com/us/help/returns_refund
    Then you can buy a new one.

    What about Apple and they can exchange it without having to go the way of reimbursement.

  • MacBook pro 2015 bootcamp error

    Hi all

    I have a MacBook pro, 2015, with 10 Windows boot camp on it (300 GB Mac, PC 200 GB)

    Windows and Mac have been working fine, until yesterday

    I tripped over the cable and disconnected the device (no problem, right?) but it off instantly, even if it had a decent amount of battery left and noticed a time of incredibly long boot, but Windows (which was what it was defined on) seemed fine, so I don't think about it

    But today I tried to use the side mac and I have serious problems

    -Incredible Lag (I pressed the H key, as a test and it came 2 minutes later)

    -Controls unresponsive (keys don't line up with what has been typed)

    -The mouse move (he jumped to a place randomly after trying to move)

    I did not connect, so I don't know anything about the problem

    If anyone has had this problem or knows something about it, I'd be delighted to hear your advice

    Thank you!

    Stop

    Disconnect all external devices

    Reset SM

    Reset the management system (SCM) controller on your Mac - Apple Support

    start in safe mode

    Try safe mode if your Mac does not end commissioning - Apple Support

    check the operation of your system

    with deleted devices, restart normally.

    Recheck the system.

    If the problem persists, you can view a report of etrecheck for more Analytisis

    www.etrecheck.com

  • How can I reset my MacBook Pro using El Capitan 10.11.4 to factory settings?

    How can I reset my MacBook Pro using El Capitan 10.11.4 to factory settings?

    Factory settings? As in totally blank? What to do before you sell or give away your Mac - Apple Support

    If you keep the Mac, just look at step 6.

  • Mavericks on macbook pro 2015

    It is possible to install the mavericks in a macbook pro 2015, something?

    Thank you!

    N ° your computer requires the version of Mac OS X it came with or a later version. Mavericks would even boot up the computer.

  • Fans of 0 RPM MacBook Pro 2015 retina

    I know that the new MacBook Pro 2015 idling retina have fans at 0 RPM.

    My MacBook pro retina early 2013 have fans idling about 1500 rpm, they are always on.

    Is it normal that my MacBook pro retina 15 inches?

    Thank you

    I don't know where you got information about a speed of 0 RPM. The good idle speed is 1500 rpm, and the fans are still running. This is what cools the machine. If you see a 0 RPM fan; then, there's a major hardware problem.

  • Installation SSD Samsung 850 EVO on 13 in Macbook Pro with El Capitan

    I bought a Samsung SSD 850 EVO solid state drive and installing the end 2011 girl 13 "Macbook Pro running El Capitan.  Before the installation, the drive was formatted by disk utility and then cloned with the CCC.  The reader will not be able to boot up the laptop and and when selected as the boot disk I get the following: bless tool was unable to put the current startup disk.  There are several 'solutions' on YouTube, but they have not quite caught up El Capitan.  I tried to go back and formatting the drive with Snow Leopard then coming forward, but that doesn't work anymore.  It was the idea of "geniuses" at the local Apple Store.  Any thoughts?

    dnatino wrote:

    I bought a Samsung SSD 850 EVO solid state drive and installing the end 2011 girl 13 "Macbook Pro running El Capitan.  Before the installation, the drive was formatted by disk utility and then cloned with the CCC.  The reader will not be able to boot up the laptop and and when selected as the boot disk I get the following: bless tool was unable to put the current startup disk.  There are several 'solutions' on YouTube, but they have not quite caught up El Capitan.  I tried to go back and formatting the drive with Snow Leopard then coming forward, but that doesn't work anymore.  It was the idea of "geniuses" at the local Apple Store.  Any thoughts?

    There has been some problems reported with disk SSD Samsung SSD 850 EVO and Mac.

    Search you on FAQS Samsung:

    http://www.Samsung.com/global/business/Semiconductor/minisite/SSD/global/HTML/Su report/faqs_01.html

    a bad drive?  http://Apple.StackExchange.com/questions/181136/you-can-t-change-the-startup-DIS k-for-the-selected-disc

    Try resetting the NVRAM EXTRA memory http://support.Apple.com/kb/ht1379

Maybe you are looking for

  • error code 5004: 0 x 80070002 during installation of Oblivion

    Hello. I try to install the game Oblivion. I get the 5004: 0 x 80070002 error code. Error info > SetupDLL\SetupDLL.cpp extra (3085)PAPP: OblivionSoftworks PVENDOR:Bethesda (http://www.bethsoft.com)PGUID:35CB6715-41F8-4F99-8881-6FC75BF054B0$11.0.0.288

  • I received a call froms someone pretending to be Microsoft.

    Original title: just need to know if Windows puts House calls of St.Thomas in curious USA that my computer is because there's hackers trying to acess my computer Today 27/04/13, I received a phone call which said that someone was trying to hack into

  • I have improved my AZC-606 to 10 Windows without updating the BIOS of last year

    This is a step that I completely missed, as far as I know at the time, that acer had no information about the update and it's the first time I installed a Windows operating system - zero that I leaned on for the characteristics of the facility he sai

  • ROKU

    I HAVE A WRT160N THAT I CAN CONNECT VERY WELL AND I HAVE NETWORK MAGIC. I TRY TO INSTALL A NEW ROKU PLAYER FOR NETFLIX AND ROKU PEOPLE ME SAY I NEED TO CHANGE MY STATIC DNS TO 208.67.222.222 AND 208.67.220.220 I HAVE NOT THE SLIGHTEST IDEA HOW to REA

  • BlackBerry Passport SE - frame under the keyboard by clicking on...

    My old Passport of 4 months SE developed a clicking sound when you press / hold lower frame below the keyboard, it looks almost like a key on the keyboard, and I can say without a doubt that it's a little loose... This can be corrected?