MacBook pro 2015 stuck in Bluetooth Setup mode after commissioning, recognizes on the keyboard and track pad. SMC reset does not work.

My Macbook Pro 2015 stopped periodically (and now permanently discontinued) responding on keyboard and touch pad Board. This seemed to start at the same time, I got a Bluetooth headset; When I turn on the computer, he's stuck in Bluetooth Setup mode. I tried to reset the SMC, and it does not work. I don't have a Bluetooth keyboard to even try with it. Also, I can't start in safe mode. It seems completely blocked. Any help you might be able to offer would be great!

Hello rad trp,.

Thank you for using communities Support from Apple!

From your post, I understand that your keyboard and trackpad on your MacBook Pro are unresponsive and now you see the Bluetooth set up screen on the computer. I also see that you tried to reset the SMC, but that doesn't seem to work because the built-in keyboard do not respond.

I know that you do not have a bluetooth keyboard, you can connect, but you have a USB keyboard? Even a USB keyboard for a computer Windows will work. If you do, I would say connection that the keyboard and you use these keys to perform an SMC reset, but reset the PRAM as well. Instructions on both of these resets can be found in the links below if you need.

Reset the management system (SCM) controller on your Mac - Apple Support

OS X Yosemite: reset PRAM your computer

See you soon!

Tags: Mac OS & System Software

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