MacBook Pro crashes when connecting to WiFi at home

Hi all

Short:

When I connect to some of my macbook pro WiFi networks freezes.  By freezing I mean all input devices stop working: no touchpad, no keyboard, no external mouse, no keyboard.  My laptop stops 30 seconds after the Frost is out of the reboot.  The problem is worse at home.  He will die almost instantly if I try to use my home network.  On the road, it can take an hour or two, then freeze!  At work, life seems almost endless, but it froze.  More details to follow.

The Machine:

Hardware information: ⓘ

MacBook Pro (retina, 15 inches, mi 2014)

[Technical details] - [User Guide] - [warranty & Service]

MacBook Pro - model: MacBookPro11, 3

1 2.5 GHz Intel Core i7 CPU: 4 strands

16 GB RAM not extensible

BANK 0/DIMM0

OK 8 GB DDR3 1600 MHz

BANK 1/DIMM0

OK 8 GB DDR3 1600 MHz

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 194

Video information: ⓘ

Iris Pro Intel

Color LCD 2880 x 1800

NVIDIA GeForce GT 750M - VRAM: 2048 MB

System software: ⓘ

OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

Disk information: ⓘ

APPLE SSD SM0512F Disk0: (500,28 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) < not mounted >: 210 MB

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

Macintosh HD (disk 1) /: 499,06 (Go 92.99 free)

Encrypted AES - XTS unlocked

Storage of carrots: disk0s2 499.42 GB Online

USB information: ⓘ

Apple Inc. Apple keyboard / Trackpad

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

Symptoms:

  • When I connect everything first a loading bar is shown, sometimes it will freeze it and start/stop.
  • Shortly after I log in, before you do anything, but moving the mouse, it will freeze.
  • Sometimes I can not connect and it will work fine for a few minutes, until I use all that internet: firefox, safari, mail, any software that checks the license through the internet, then it freezes.
  • Other times, I can work on the internet without pain for hours.
  • Sometimes it will work very well, I will walk away and the machine goes to sleep.  When I wake up, it will freeze.  With and without the WiFi on.
  • Sometimes it will work very well, I'll close the lid for a certain period of time for 1 minute to 24 hours and sometimes when I open it it will freeze.
  • It crashed when booting in verbose mode.  Died when something with bluetooth.  I tried only once.
  • When in recovery mode (CMD + R), I can run the utility disc fine, but if I want to reinstall OS X, the minute, trying to download (after signing with my Apple ID) it will freeze.  It's the only way I've been able to reliable and predictable way to reproduce this problem, however, as on my home network.
  • There is never crash logs in the console.  I have never one "your machine should be stopped."  The only way that I know that there was a problem is that I will ask you to log in and when I do, none of my programs are still open.

Where this happens:

  • On my work WiFi network, it's hardly a question.  Happened at least 5 times in the last year.
  • During a journey (so any number of networks and equipment) will occur once an hour.
  • At home, he can go months without a pass and then, as yesterday (24/04/16), occur continuously for hours on end.  (I have just let my laptop open and hear the chime start about once a minute).

What I tried:

  • Reinstalled OS X.
  • Run diagnostics (CMD + D)
  • Reset the PRAM and SMC
  • Run recovery stuff (CMD + R)
  • Safe mode has the same problems; When internet is used, it freezes.
  • That thing where you delete all of your connections wifi, both in the Terminal and in the GUI.
  • Disable IPV6 on my Macbook Pro
  • The laptop is not hot.  Power supply or the battery power does not make a difference.

Other stuff:

  • I have an old Macbook Pro (running Yosemite) who doesn't have these problems.  There is another Windows Mobile and apple and windows Phone which does not have these problems.
  • Using WiFi at home and Arris TG1682G me provided by Comcast/Xfinity.
  • My laptop froze all the time and then I went to another network (neighbor thank you!) and everything seems fine.

As my computer can still freeze on other networks I'll post this now and change it.  I don't want to lose that.

I can't find a button change.  Shortly after I posted this my macbook pro has frozen and restarted.  I was not on my wifi at home.

Tags: Notebooks

Similar Questions

Maybe you are looking for

  • Camera HD c "cannot start (code 10)".

    My device status is that this device cannot start. (Code 10) EMP - USB Audio Device does not work. Please help if you can.

  • Customize the "Programs" list in the start menu which will be held in the way I want

    On the Start Menu, under the "All programs" list, I want to be able to organize where shortcuts are stored and how they are organized.  I found out how switch to Classic view and do the old-fashioned way.  That took me so far. To illustrate, I don't

  • 9110 envelopes

    I have a (relatively recent) connected to a PC and a Mac Wireless Officejet 7110. I cannot print envelopes #10 through Microsoft Word (or any other software) on each side. I have tried different brands of envelopes with different paper thicknesses. W

  • How to use a headset with Navigation Bluetooth?

    Is it possible to have the Navigation software provides guidance on a BlueTooth headset?  You can use it to the voice input?

  • Can I update the software of my HDR XR350 camcorder?

    My HDR XR350 Camcorder creates many mistakes occasionally and he stops shooting and sometimes I lose what I was shooting I think it is software problems so I need to know if I can update its software Thank you!