MacBook Pro hangs at startup. Now don't go off not even when closed.  It's getting hotter and hotter and the cursor will not move!

MY MacBook Pro screen froze on start up.  Do not move the cursor.  It turns off when I close it and it is just hotter and hotter!  Help.

Turn the power off using the power button, unplug the power apparatus.

If this is repeated once again, bring it into an Apple Store or an authorized service provider of testing it.

Tags: Notebooks

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    ----------

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    Time 08:33

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    Click the [Support] links to help with non-Apple products.

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    MacBook Pro (17 inch, early 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro8, 3

    1 2.2 GHz Intel Core i7 CPU: 4 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

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    BANK 1/DIMM0

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    Bluetooth: Old - transfer/Airdrop2 not supported

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    Apple Inc. Apple keyboard / Trackpad

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    [operation] 69 tasks Apple

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    com.apple.photos.ImageConversionService (2) 2%

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    459 MB com.apple.WebKit.WebContent (4)

    Mds_stores 229 MB

    213 MB mdworker (13)

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    ------

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    0x143a478: 0x9dde7c (0xd912004 0xe21d004 0 x 0 0 x 0)

    0x143a518: 0x9da55b (0 x 0 0 x 9 0 x 0 0 x 0)

    0x143a6c8: 0x9dc58f (0 x 0 0x600d600d 0x702b 0x143a6f8)

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    dependency: com.apple.NVDAResman (6.4.0) @0x96e000

    dependency: com.apple.iokit.IONDRVSupport 2.2.1 @0 x 961000

    dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000

    dependency: com.apple.iokit.IOGraphicsFamily 2.2.1 @0x93f000

    com Apple.NVIDIA.nv50hal (6.4.0) @0 x 1592000-> 0x19a6fff

    dependency: com.apple.NVDAResman (6.4.0) @0x96e000

    com.apple.NVDAResman (6.4.0) @0x96e000-> 0xc5bfff

    dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000

    dependency: com.apple.iokit.IONDRVSupport 2.2.1 @0 x 961000

    dependency: com.apple.iokit.IOGraphicsFamily 2.2.1 @0x93f000

    Corresponding to the current thread BSD process name: WindowServer

    Mac OS version:

    10K 549

    Kernel version:

    10.8.0 Darwin kernel version: kills Jun 7 16:33:36 PDT 2011; root:XNU-1504.15.3~1/RELEASE_I386

    Name of system model: MacBookPro6, 2 (Mac-F22586C8)

    Availability of the system in nanoseconds: 12701198329375

    discharged kexts:

    com.apple.driver.AppleUSBUHCI 4.2.0 (0x142d000 addr, size 0 x 65536) - updated void 196255503465

    kexts responsible:

    com Sophos.kext.SAV 9.2.0

    com Sophos.nke.SWI 9.2.0

    tc.tctechnologies.driver.PaeFireStudio 2228

    com.apple.driver.AppleHWSensor 1.9.3d0 - last load 17253460585

    com Apple.filesystems.autofs 2.1.0

    com.apple.driver.AppleMikeyHIDDriver 1.2.0

    com.apple.driver.AGPM 100.12.31

    com.apple.driver.AppleHDA 2.0.5f14

    com.apple.driver.AppleMikeyDriver 2.0.5f14

    com.apple.driver.AudioAUUC 1.57

    com.apple.driver.AppleUpstreamUserClient 3.5.7

    com.apple.driver.AppleMCCSControl 1.0.20

    com.apple.driver.SMCMotionSensor 3.0.1d2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AudioIPCDriver 1.1.6

    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

    com.apple.driver.AppleLPC 1.5.1

    com.apple.driver.AppleGraphicsControl 2.10.6

    com.apple.kext.AppleSMCLMU 1.5.2d10

    com.apple.GeForce 6.4.0

    com.apple.driver.AppleIntelHDGraphics 6.4.0

    com.apple.driver.AppleIntelHDGraphicsFB 6.4.0

    com.apple.driver.AppleUSBTCButtons 201,6

    com.apple.driver.AppleUSBCardReader 2.6.1

    com.apple.driver.AppleIRController 303,8

    com.apple.driver.AppleUSBTCKeyboard 201,6

    com.apple.iokit.SCSITaskUserClient 2.6.8

    com.apple.BootCache 31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.iokit.IOAHCIBlockStorage 1.6.4

    com.apple.driver.AppleFWOHCI 4.7.3

    com.apple.driver.AppleUSBHub 4.2.4

    com.apple.driver.AirPortBrcm43224 428.42.4

    com.apple.driver.AppleEFINVRAM 1.4.0

    com.apple.driver.AppleSmartBatteryManager 160.0.0

    2.1.7 com.apple.driver.AppleAHCIPort

    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

    com.apple.driver.AppleUSBEHCI 4.2.4

    com.apple.driver.AppleACPIButtons 1.3.6

    com.apple.driver.AppleRTC 1.3.1

    com.apple.driver.AppleHPET 1.5

    com.apple.driver.AppleSMBIOS 1.7

    com.apple.driver.AppleACPIEC 1.3.6

    com.apple.driver.AppleAPIC 1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

    com Apple.Security.sandbox 1

    com Apple.Security.Quarantine 0

    com 2.1.14 Apple.NKE.applicationfirewall

    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

    com.apple.driver.AppleProfileReadCounterAction 17

    com.apple.driver.DspFuncLib 2.0.5f14

    com.apple.driver.AppleProfileTimestampAction 10

    com.apple.driver.AppleProfileThreadInfoAction 14

    com.apple.driver.AppleProfileRegisterStateAction 10

    com.apple.driver.AppleProfileKEventAction 10

    com.apple.driver.AppleProfileCallstackAction 20

    com.apple.driver.AppleSMBusController 1.0.10d0

    com.apple.iokit.IOFireWireIP 2.0.3

    com.apple.iokit.IOSurface 74.2

    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

    com.apple.iokit.IOSerialFamily 10.0.3

    com.apple.iokit.IOAudioFamily 1.8.3fc2

    com.apple.kext.OSvKernDSPLib 1.3

    com.apple.driver.AppleHDAController 2.0.5f14

    com.apple.iokit.IOHDAFamily 2.0.5f14

    com.apple.iokit.AppleProfileFamily 41

    com.apple.driver.IOPlatformPluginFamily 4.7.0a1

    com.apple.driver.AppleSMBusPCI 1.0.10d0

    com.apple.driver.AppleSMC 3.1.0d5

    com.apple.driver.AppleBacklightExpert 1.0.1

    com Apple.NVIDIA.nv50hal 6.4.0

    com.apple.NVDAResman 6.4.0

    com.apple.iokit.IONDRVSupport 2.2.1

    com.apple.iokit.IOGraphicsFamily 2.2.1

    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

    com.apple.iokit.IOBluetoothFamily 2.4.5f3

    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

    com.apple.iokit.IOUSBMassStorageClass 2.6.7

    com.apple.driver.AppleUSBMultitouch 207,7

    com.apple.iokit.IOUSBHIDDriver 4.2.0

    com.apple.driver.AppleUSBMergeNub 4.2.4

    com.apple.driver.AppleUSBComposite 3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

    com.apple.iokit.IOBDStorageFamily 1.6

    com.apple.iokit.IODVDStorageFamily 1.6

    com.apple.iokit.IOCDStorageFamily 1.6.1

    com.apple.driver.XsanFilter 402.1

    com.apple.iokit.IOAHCISerialATAPI 1.2.6

    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

    com.apple.iokit.IOFireWireFamily 4.2.6

    com.apple.iokit.IOUSBUserClient 4.2.4

    com.apple.iokit.IO80211Family 320.1

    com.apple.iokit.IOAHCIFamily 2.0.6

    com.apple.iokit.IONetworkingFamily 1.10

    com.apple.iokit.IOUSBFamily 4.2.4

    com.apple.driver.AppleEFIRuntime 1.4.0

    com.apple.iokit.IOHIDFamily 1.6.6

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.security.TMSafetyNet 6

    com.apple.driver.DiskImages 289.1

    com.apple.iokit.IOStorageFamily 1.6.3

    com.apple.driver.AppleACPIPlatform 1.3.6

    com.apple.iokit.IOPCIFamily 2.6.5

    com.apple.iokit.IOACPIFamily 1.3.0

    Model: MacBookPro6, 2, MBP61.0057.B0C of BootROM, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, MSC 1.58f15

    Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 256 MB

    Graphics: graphics card Intel HD, Intel HD Graphics, integrated, 288 MB

    Memory module: global_name

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.10.131.42.4)

    Bluetooth: Version 2.4.5f3, 2 service, 12 aircraft, 1 incoming serial ports

    Network service: Airport, AirPort, en1

    Serial ATA Device: Samsung 840 EVO 750GB, GB 698,64 SSD

    Serial ATA Device: MATSHITADVD-R UJ-898

    USB device: Hub, 0 x 0424 (SMSC), 0 x 2514, 0xfa100000 / 2

    USB device: Apple keyboard / Trackpad, 0x05ac (Apple Inc.), 0 x 0237, 0xfa120000 / 5

    USB Device: Hub BRCM2070, 0x0a5c (Broadcom Corp.), 0 x 4500, 0xfa110000 / 4

    USB device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0 x 8218, 0xfa113000 / 8

    USB device: Internal memory card reader, 0x05ac (Apple Inc.), 0 x 8403, 0xfa130000 / 3

    USB device: Hub, 0 x 0424 (SMSC), 0 x 2514, 0xfd100000 / 2

    USB device: Built-in ISight, 0x05ac (Apple Inc.), 0 x 8507, 0xfd110000 / 4

    USB device: Receiver IR, 0x05ac (Apple Inc.), 0 x 8242, 0xfd120000 / 3

    You said "model is MacBook Pro 6.2 but it is not supposed to be in the defective series.".  This is not true.  The model identifier 6.2 was a replacement for the defective discrete GPU program.  The solution is a replacement of the logic board, or as a temporary measure to use this app to disengage the discrete GPU:

    https://gfx.IO/

    You can remove the following software and see if the panic stop:

    Also, disconnect all devices and see if the panic stop.  Then add them individually to determine who is the "problem child".

    Ciao.

  • My Macbook Pro hangs when I move it!

    Hello world.

    My MacBook Pro (15-inch end 2013) keep crashing when I move it or pic just straight up.

    It works fine when it stops, but if I work with it for a day or two and place it just the screen goes black and the massage accident happens. I have it open to take a look and see if something is lose and also do a clean reinstall of the OS, but it still crashes.

    The funniest after the accident and started working with her, I can shake and move nothing happning.

    Can someone help me with this problem?

    the accident report:

    Anonymous UUID: 3DD5314A-D016-3D97-A97E-92F5E9F76607

    Wed Mar 16 12:04:48 2016

    Panic report *.

    panic (cpu 1 0xffffff8019fc127e appellant): "launchd died\nState to the last Exception:\n\n"@/SourceCache/xnu/xnu-2782.50.1/bsd/kern/kern_exit.c:363.

    News of the UUID:

    0x7fff6eff8000 uuid = < d9967621-6378-381b-a47b-5085ee476b62 >

    0x106d70000 uuid = < c0446878-e8d0-3461-a226-91ff1c2b2da6 >

    0x106dc1000 uuid = < 4396b358-725e-3ec0-bcbb-e4bf75fe1fb0 >

    RAX: 0 X 0000000002000001, RBX: 0000000000000006 RCX 0 X: 0X00000001080510E8 RDX: 0 X 0000000000000000

    RER: 0X00000001080510E8, PBR: 0 X 0000000108051190, IHR: 0X0000000108050F40, RDI: 0 X 0000000000000001

    R8: 0 X 0000000000000000, R9: 0X0000000106DAF9F0, R10: 0X00007FFF98798B02 R11: 0 X 0000000000000206

    A12: 0 X 0000000000000000 R13: 0X00007FFF989B07E0, R14: 0X00000001080515D0 R15: 0 X 0000000108051790

    RFL: 0 X 0000000000000206, RIP: 0X00007FFF9879695A, CS: 0 X 0000000000000007, SS: 0 X 0000000000000023

    Wire 0xffffff803a167e28

    0x00007fff97ef1da3

    0x00007fff97ef1ec0

    0x00007fff97eeb3ac

    0x00007fff9981da6c

    0x0000000106d9e907

    0x00007fff987e1e73

    0x00007fff987e4dc7

    0x00007fff987e4a1c

    0x00007fff99258a9d

    0x00007fff992563dd

    0 x 0000000000000000

    Wire 0xffffff803a2f72e0

    0x00007fff987e626e

    0 x 0000000000000000

    Wire 0xffffff803a2f6970

    0x0000000106d87c91

    0x00007fff987e1e73

    0x00007fff987e55cd

    0x00007fff987e5030

    0x00007fff987e4bef

    0x00007fff987e4a1c

    0x00007fff99258a9d

    0x00007fff992563dd

    0 x 0000000000000000

    Wire 0xffffff803a2f6000

    0x00007fff987e5925

    0 x 0000000000000000

    Wire 0xffffff8041eae4b8

    0x00007fff992563dd

    0 x 0000000000000000

    Wire 0xffffff804c9a7a78

    0x00007fff987e61b8

    0x00007fff9925905a

    0x00007fff99258fd7

    0x00007fff992563ed

    0 x 0000000000000000

    Wire 0xffffff803b95aa78

    0x00007fff98b2af1a

    0 x 0000000000000000

    0x00007fff6f004475

    0x00007fff958387b5

    0x00007fff97ec0640

    0x00007fff989b07e0

    0x00007fff989b2ddf

    0x00007fff987e1e73

    0x00007fff987e28ca

    0x00007fff989b10a7

    0x0000000106d9b393

    0x00007fff987e1e73

    0x00007fff987e55cd

    0x00007fff987e5030

    0x00007fff987e53bc

    0x00007fff987e5030

    0x00007fff987e4bef

    0x00007fff987e4a1c

    0x00007fff99258a9d

    0x00007fff992563dd

    0 x 0000000000000000

    Mac OS version: 14F1605

    Kernel version: kernel in Version 14.5.0 Darwin: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Name of system model: MacBookPro11, 3 (Mac-2BD1B31983FE1663)

    Your best option is an appointment at an Apple store for a FREE genius bar.  What you describe is a hardware problem with no software solution.

    Ciao.

  • MacBook Pro Late 2011 startup questions - SMC reset necessary after each shut down.

    I was asked to look at a friends end 2011 Macbook Pro.

    Initially, it seemed dead. No power, no response. I did the Shift + Command + control + Power to try to reset the SMC nothing helps.

    I opened the back and disconnected the battery and the magsafe. I help the power button down for 5 seconds. reconnected the dough tried power on and it didn't work until I plugged the magsafe. Ah ha I thought it, BUT. Once started it works very well, some check everything looks good and battery shows healthy with 70% of load.

    I restart the machine and it starts fine. HOWEVER. I stop the machine and I'm back to square one. Power supply photo and battery connected.

    So I rinse and repeat. battery disconnect power hold button wait 5 plug in back and then turn it on. As before it works only after the power supply was ALSO connected. to test this situation I tried again without connecting the battery and just the power supply. Since then only the battery was in, nothing until that I plugged the battery ALSO.

    So the Macbook will start only after a stop if the battery and power are both removed, button / help for 5 then BOTH the power and battery are reconnected.

    I've seen people with similar questions but no one seems the specific symptoms that it requires this reset each STOP but restarts not on the list.

    Clues, help, correct?

    See you soon

    Paul

    Hi deep:

    Have you tried resetting the NVRAM?

    Try reseting NVRAM. How to reset the NVRAM on your Mac - Apple Support

    Then try reseting SMC. Reset the management system (SCM) controller on your Mac - Apple Support

    Then, try a safe boot. Safe mode try if your Mac does not start-up

    Also, see this help file. If your Mac will not turn on - Apple Support

    Kim

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