(MacBook Pro retina, 13-inch, early 2015) The built-in keyboard and trackpad multi-touch responds

Similar Questions

• Does anyone have the last manufactured MacBook Pro (retina, 13 inch, mid-2015) and difficulties with her?

  I need comments, pro and con, the most recent manufactured (10.11.3) or MacBook Pro (retina, 13 inch, mid-2015) OS X El Capitan (10.11.2) with 8 GB of memory, 251 GB of storage Flash, 2.7 GHz processor.

  It's nice, something specific you need to know?

• Screen freezes randomly (Macbook Pro retina 13 inches early 2015)

  MacBook Pro (retina, 13 inches, early 2015)

  OS X Version of El Capitan 10.11.4

  Processor: Intel Core i5 at 2.9 GHz

  Memory: 8 GB 1867 MHz DDR3

  Graphics card: Intel Graphics Iris 6100 1536 MB

  
  

  I bought this MacBook on the Apple store online a year ago, and I must say it has been a very reliable machine up to now. It starts way faster that any laptop I have ever used before.

  However, recently to update my OS on the 10.11.4 version, my screen freezes randomly. The keyboard and trackpad are both unresponsive.  Closing the cover does nothing either, since the macbook won't sleep normally as it would be. The only solution I had was to hold down the power button to force it to close.  This has been extremely frustrating and made me lose valuable data too.  I ran the Diagnostics of Apple and the only error seems to be the battery issue. It has been said, however, that it should not affect the performance of the computer.

  
  

  If someone has encountered this problem, great tips, thank you would be much appreciated!
  

  
  

  Hey, I bought the same macbook 6 months ago, the macbook had several recurring problems, graphic and audio glitches, what happened was, sometimes (for watching movies, or playing games) the screen went black with a red line on the left side of the screen, then after 2-3 seconds screen is returned to normal, and then there was a glitch-audio distortion that attaches after 10 seconds - 1 min.

  I have tried to solve this problem, because to the 4months, 2 authorized repair shops are rendered as well an apple store, they told me that the tests have said everything was perfect, they failed to reproduce this problem, and that is probably a software problem, it wasn't, because I did everything to eliminate the risk that this was a clean install os software problem to use different browsers, readers different flash etc.

  About a month and a half my macbook froze for the first time exactly like yours, frozen screen, slider became unresponsive, caps lock light insensitive, trackpad locked (didn t click), closing the screen was always on the apple logo. I did exactly what you were doing, forced to shutdown by pressing the power button.

  I was furious, thinking that this is an escalation of the hardware failure and he was in awe of this next step is to "die".

  The next time he "froze" again, I went to the apple store nearby with the macbook in a frozen state and demanded that they fix it, I insisted the guy writes it down and describe the exact condition of the macbook was when I took it to them, and he said that they will run tests and see When I tell him that it is the "millionth" time test you my macbook, he said, that even if the tests show nothing they will replace the logic board, we signed a "service record" who says that they will replace the logic board and the battery and for the first time that I was happy they will finally fix.

  I was wrong, they called me a week later and say we took some tests and everything is ok, it was the last straw, I did not pick up the macbook and said that I will not pick up unless they fix it.

  Next day I went to the store and made a big fuzz, saying: I have contacted the Ombudsman, and I'll still take legal action if they didn't fixed it the next day.

  Next day I went and they had replaced the logic board so the top-case with battery.

  The reason I say this is, their support at least in my case, it was terrible to the point that I preferred to throw the macbook in the trash and never look back, you can't really imagine how long it took me to convince to repair or replace, for 4months I was on the phone or online chat and was flowing like a ball from one to the other.

  If you are still under warranty, go directly to the apple store and request a fix, when I say request, do not be polite, don't bite on phrases like "we will do everything, so you won't have to come back again," go aggressive mode, because at least in my case, be polite did not help, the best thing would be, when it freezes again not turn off it take it straight to the apple store.

  Another thing is, I had a battery problem when running the diagnostics, whenever I gave it to them they said oh "battery is ok, sometimes the tests fail," my argument? If the tests fail how do you rely on them...

  Go and demand, it is their responsibility to fix, 3 and a half months being polite is not done, I'm aggressive and stares at me in 1 week.

  Good luck

• Kernel panic in the Macbook Pro (retina, 13 inches, early 2015)

  Hi all
  I have an early 2015 13-inch Macbook Pro. Usually, when I watch a video I get kernel panic reports. First time, I had panic the kernel on October 2015 report. I took it to the Genius Bar for this problem, they have reinstalled OS X El Capitan. After that, I had panic the kernel in early November report. When I took it to the Genius Bar, they replaced mlb (SVC, MLB, 3.1 GHZ, 16 GB, 13 "MBP RETINA).

  But I got a kernel panic reports 14 and 20 January again. Still, they did not find the problem. They know only that there is no problem when testing equipment.

  Here are my recent log file. Could you please help me find the reason?

  Thank you.

  Wed Jan 20 03:03:27 2016

  Panic report *.

  panic (cpu 3 0xffffff800add155a appellant): Kernel trap at 0xffffff8029e94d60, type 14 = page fault, registers:

  CR0: 0X000000008001003B, CR2: 0XFFFFFF8029E94D60 CR3: 0X0000000451A7E00A CR4: 0X00000000003627E0

  RAX: 0XFFFFFF8048535000, RBX: 0XFFFFFF80453C9670 RCX: 0X0000000002565BA0 RDX: 0 X 0000000000000001

  RER: 0XFFFFFF801FCF3DE8, RBP: 0XFFFFFF801FCF3E00, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF8039F1B400

  R8: 0XFFFFFF802A74B000, R9: 0 X 0000000000010001, R10: 0XFFFFFF800B4171F8 R11: 0 X 0000000000000002

  R12: 0XFFFFFF800B49BA10, R13: 0 X 0000000000000003, R14: 0XFFFFFF8039F1B400 R15: 0XFFFFFF802CA01488

  RFL: 0 X 0000000000010286, RIP: 0XFFFFFF8029E94D60, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010

  Lack of CR2: 0xffffff8029e94d60, error code: 0 x 0000000000000011, CPU fault: fault core NX 0x3, PL: 0

  Backtrace (CPU 3), frame: return address

  0xffffff801fcf3a70: 0xffffff800acde792

  0xffffff801fcf3af0: 0xffffff800add155a

  0xffffff801fcf3cd0: 0xffffff800adef233

  0xffffff801fcf3cf0: 0xffffff8029e94d60

  0xffffff801fcf3e00: 0xffffff800ad955c0

  0xffffff801fcf3e30: 0xffffff800ace2ef3

  0xffffff801fcf3e60: 0xffffff800acc68a8

  0xffffff801fcf3ea0: 0xffffff800acd62e5

  0xffffff801fcf3f10: 0xffffff800adbbd2a

  0xffffff801fcf3fb0: 0xffffff800adefa56

  Corresponding to the current thread BSD process name: configd

  Mac OS version:

  15 C 50

  Kernel version:

  15.2.0 Darwin kernel version: Fri Nov 13 19:56:56 PST 2015; root:XNU-3248.20.55~2/RELEASE_X86_64

  Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

  Slide kernel: 0x000000000aa00000

  Text of core base: 0xffffff800ac00000

  Text __HIB base: 0xffffff800ab00000

  Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)

  Availability of the system in nanoseconds: 248157283849699

  last load kext to 248016819931969: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)

  Finally unloaded kext to 248153542955052: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)

  kexts responsible:

  com Apple.filesystems.smbfs 3.0.0

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AGPM 110.20.21

  com.apple.driver.ApplePlatformEnabler 2.6.0d0

  com.apple.driver.X86PlatformShim 1.0.0

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleHDA 272.51.3

  com.apple.driver.AppleSMCLMU 208

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleIntelBDWGraphics 10.1.2

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.driver.AppleBacklight 170.8.3

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2

  com.apple.driver.AppleCameraInterface 5.41.0

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.AppleUSBCardReader 3.7.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.AppleTopCaseHIDEventDriver 86

  com.apple.driver.AirPort.Brcm4360 1020.17.1a1

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com Apple.Driver.USB.cdc.acm 5.0.0

  com Apple.Driver.USB.cdc 5.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.Apple.Driver.USB.Networking 5.0.0

  com Apple.kext.Triggers 1.0

  com.apple.driver.DspFuncLib 272.51.3

  com.apple.kext.OSvKernDSPLib 525

  com.apple.iokit.IOSurface 108.0.1

  com.apple.driver.AppleGraphicsControl 3.12.6

  com.apple.driver.CoreCaptureResponder 1

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.driver.AppleHDAController 272.51.3

  com.apple.iokit.IOHDAFamily 272.51.3

  com.apple.iokit.IOAudioFamily 204.3

  com.apple.vecLib.kext 1.2.0

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.iokit.IOBluetoothFamily 4.4.3f4

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOSerialFamily 11

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.AppleGraphicsDeviceControl 3.12.6

  com.apple.iokit.IOAcceleratorFamily2 203.14

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  com.apple.driver.AppleHIDKeyboard 181

  com.apple.driver.AppleMultitouchDriver 304.10

  com.apple.driver.AppleHIDTransport 5

  com.apple.driver.AppleHSSPIHIDDriver 41.7

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 5.1.0

  com.apple.iokit.IO80211Family 1110.26

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com Apple.Driver.corecapture 1.0.4

  com.apple.driver.AppleHSSPISupport 41.7

  com.apple.driver.AppleIntelLpssSpiController 2.0.59

  com.apple.driver.AppleIntelLpssGspi 2.0.59

  com.apple.driver.AppleIntelLpssDmac 2.0.59

  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBXHCI 1.0.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417.1

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  All devices are connected?

• After updating to the latest El Capitain on MacBook Pro (retina, 15 inch, mid-2015) Safari is slow when I try to search the site.

  Hi all and I hope this finds you healthy and good mood! My problem is after all the updates and I use Safari and Firefox the initial opening of the page of a site is fast! But when I try to access what anyone on this site, Safari would give me a rotation slider and status bar continues to grow. The mac does not freeze to the top and I can leave the site and go to YouTube where did not show this problem. Amazon shows this problem. Amazon appears quickly, but when I try to click on something, I am interested in the rotation slider and bar indicates no progress in bringing This page to display.

  Any ideas?

  Thank you for your time!

  Sincerely,

  MacOwner

  I also have a 15.4 "display mid-2015 rMBP i7 than 2.8 GHz overclocked with 16 GB of RAM and 1 TB PCIe SSD. Recently, I installed all the updates for El Capitan and 0 problems. I wonder if the objects that you are clicking are of base of Java objects? You have the latest updates for Java? If this isn't the case, I strongly encourage it.

  Because you could not rule out the possibility that the browser itself is not a problem by trying the same research on two different browsers, I would think that there may be questions about the Web servers themselves with the links you're clicking on?

  If you can post the link you go, with the object you're clicking on, then I can try try my machine and post back with the results.

  You have AV running on your computer? Personally, I don't feel the need to use AV because it is difficult to get a virus on a Unix operating system and I apply safe navigation practices. But, if you use AV then it is possible that there may be interference.

  Also, try to check the updates again. It is possible to have a corrupt update facility that can detect the operating system. But since this happens both on FF, then, I would conclude that the OS updates were successful.

  No doubt let the spinwheel go and see if Safari or FF crashes. You can post your logs here. My point is that everything is speculation at this point because we have nothing to turn off. Newspapers and error reports would be useful.

  Thank you

  Mark

• Audio input on mac (MacBook Pro (retina, 13 inch, mid-2014) which has a single audio port for headphones and number of PORT of ENTRY.

  How to do on my MacBook Pro (retina, 13 inch, mid-2014), which has only a headphone audio input port? Do Garageband, or Preferences/audio, or Audioand MIDI or what?

  Connect an audio interface to a USB port to have an audio input, or insert a divider entry in the headphone port. You need additional hardware to have an audio input.

• remote work Apple MacBook Pro (retina, 13 inch, mid-2014)

  I was wondering if the apple remote will work with my MacBook Pro (retina, 13 inch, mid-2014) for displaying pictures, slideshows when connected to my HDTV with a HDMI cabe and and or play music in my iTunes library etc.or is simply designed for the apple TV?

  Hello..

  Isn't fear. Just Apple TV.

• MacBook Pro (retina, 13-inch) screen resolution

  I have a MacBook Pro (retina, 13-inch) running Yosemite.  I'm QA test web pages and I need to determine what my screen (in pixels) resolution to report bugs to the development team.

  How do I know what's on my screen resolution?

  Select chipped, moving the cursor to cover each choice, resolution is displayed under the image of the laptop.

  

• MacBook Pro retina 15 inch heats up when it is connected to the external monitor

  Hello

  My problem: When I connect my monitor (LG IPS277L) temperature of my Macbook Pro starts to heat upward. This problem often occurs when I use Facetime.

  I found it really strange because I should have a pretty good Macbook Pro for this.

  MacBook Pro (15 inch, retina, medio 2015)

  Processor: 2.5 GHz Intel Core i7

  Memory: 16 GB 1600 MHz DDR3

  Graphics card: Iris Pro 1536 MB Intel / AMD Radeon R9 M370X

  El Captain 10.11.6 OSX

  I hope that someone recognizes this problem and wants to share their solution.

  When you connect to an external monitor, you use the AMD Chip for graphics (without the external screen, most of the software needs only the graphics engine Intel).  It attracts more power and therefore heats up.  All MacBook Pro for this to some extent.  This should be considered normal.  If the computer is actually overheating, it will stop.

• LG 29UC97C - 29-inch ultra wide monitor problem with Mid 2015 MacBook Pro retina 15 inch laptop

  Hi guys,.

  I searched for this problem, but could not find anything on the net.

  Every time that I turn my monitor on my MacBook turns on as well, but after some time (15-20 min) TI off awards and who says no signal. So, I have to turn my monitor market again to use it.

  It is really strange, it happens every time. I tried with different mDP to DP cable, but the result is the same.

  My monitor is 29UC97C 29 "curved UltraWide monitor LG

  Notepad is retina of Macbook Pro 15 "(mi-2015)"

  Thanks in advance,

  GOK

  LG 29UC97C 29 "curved UltraWide monitor Support

• Games on Macbook Pro - retina with AMD M370X 2015

  New to Macbook Pro laptops. I bought 10 TIA for frames here at my job and supported more than 2 years now.

  Bought a new Macbook Pro the retina with the Radeon M370X graphics option 2015. I'm used to the game on Windows laptops and I have a question regarding battery drain.

  Run these computers laptops always battery? HP, Dell, etc. I could take out the battery and it will run strictly on the current.

  I ask because once I have Steam to load and install a game, I can play for about 45 minutes, while it is plugged in with the original 85W adapter, until the battery is at 5%.

  This is normal behavior for this laptop?

  Certainly, you can run the MBP with the charger connected even with the battery disconnected.  I don't recommend that because the OSX will be butterfly of the CPU and performance should be degraded.

  Wohl wrote:

  I ask because once I have Steam to load and install a game, I can play for about 45 minutes, while it is plugged in with the original 85W adapter, until the battery is at 5%.

  This is normal behavior for this laptop?

  What do you use must be a serious resource hog.  In rare cases, when the charger is plugged in but additional power resources are needed, the battery is charged for the difference.  This is perhaps what is happening.

  Try a SMC reset and see if there is a difference:

  https://support.Apple.com/en-us/HT201295

  Mac never had a good reputation as game machines.

  Ciao.

• MacBook pro retina 15 inch end of 2013 is very hot during use

  I did a clean format with El Capitan and I also update all update should update and I try also to turn on and off the automatic graphic track I tried them on and outside! I've opened and everything is clean on the inside! I don't use it much because I use my imac! is this normal? I buy new on the apple store before

  Please define "very hot".

• How to install CS5 on macbook pro retina display? I have the original CD, but mac has no cd

  I can't find the PS CS5 to install the trial anyway... so I need a solution

  You will need a computer to "burn" the image of the CD on a USB/thumb drive. I don't burn, copy, because you can not just copy the disk image. There are several programs open source free which can copy a disk image to a USB key, so I'm not going to offer one. Burn an image, instead of copying erase files on a USB key as it would with a rewritable disc.

  If it's an IMG and not an ISO image, I think that you may be able to copy directly on a USB stick and mount the image to install the program. You can also mount an ISO that was copied, if you have the appropriate program, but I do not recommend it.

  All this should allowed in the license agreement for more restrictively licensed programs, as long as no copy is left on the computer used to copy the image, you keep the CD only as a backup, you use only the copy to install a program for which you hold a license, and you install only the program on a computer that you own or control.

  I'm not a lawyer, and do not work for Adobe, so you should read the license before you follow my advice to be sure.

• Failure of keyboard and trackpad MacBook Pro

  The keyboard and the trackpad on my Macbook Pro has stopped working properly. Here is the story:

  -from a few months, I noticed occasional problems where the keyboard and the trackpad may stop responding; a reboot always fixed it

  -a week, I woke up the Mac from sleep and he informed me that he could not find a keyboard or trackpad; given zero had no effect; keyboard and mouse USB Bluetooth worked

  -J' I reset the SMC. This has no effect

  -J' have tried a restore and noticed something very strange: because the restoration would take 6 hours or more, I needed to use the Mac, I cancelled restore... and the keyboard and trackpad worked well... for a day about

  -J' started having intermittent problems with keys does not, then the keyboard and trackpad stopped working again. It recharges worked, but only a couple of times and then I had to use the external keyboard and mouse once again

  -J' started another restoration, yet once I gave up because I needed access to the Mac... and the keyboard and trackpad work again.

  I intend to try a full restore of the day to the next.

  Other tips appreciated.

  OS X 10.11.5

  MacBook Pro (retina, 13 inches, early 2015)

  Hello CocoGriff!

  Thanks for reaching out on your trackpad and keyboard works intermittently on your MacBook Pro.  Looks like you've got a good start on things so far.

  Reinstall OS X can be good to rule out a software problem, causing their lack of reaction.  Before we get to that, you can try restarting in safe mode to see if they act even in safe mode.

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  Try safe mode if your Mac does not end commissioning - Apple Support

  If it is the same in safe mode, then you can proceed with reinstalling Mac OS X.

  How to reinstall OS X on your Mac - Apple Support

  I hope all is well! See you soon!

• 13 "Macbook Pro retina heats up on the bridge and google maps satellite

  Hello!

  I have a 13 "Macbook Pro retina

  I noticed that when using google satellite view maps (no matter if in Safari or another browser) my Mac begins to quickly heat up to 102 degrees Celsius (I use https://www.seense.com/menubarstats/ to measure the speed of the CPU temp and fan, but even without any application, you can easily feel the high temp and hear the blowing fan) the fan also starts to blow at maximum speed. When I left the site everything returns to normal.

  Same thing happens when I discover the overpass in Maps.app. When I left the temperature goes down to normal.

  I can compare the situation with my MacBook Air a years more and I have none of these problems in this regard. Strange that both Mac have only the Integrated GPU. No idea what may cause heat upward? Dealing with the satellite or view 3d demanding for rMBP but not for the older MBA buildings? Both on the latest version of the model

  Thank you!

  Hello there, villovsky.

  Looks like you see increases in temperature and fan problems when using particularly intense applications on your MacBook Pro. The following Knowledge Base article offers up to large initial measures for troubleshooting:

  Reset the management system (SCM) controller on your Mac.

  Before resetting the SMC

  Reset the SMC only after trying all the other standard troubleshooting. Try each of the following steps in this order before resetting the SMC. Test the issue after performing each step of troubleshooting to see if the problem persists.

  1. Press Command-Option-ESC to force stop any application that is not responding.
  2. Put your Mac to sleep choosing sleep from the Apple menu. After that he went to sleep, to wake up the computer.
  3. Restart your Mac by selecting restart from the Apple menu.
  4. Stop your Mac by choosing stop from the Apple menu.
  5. If your Mac does not, forcing the Mac to stop by pressing and holding the button for 10 seconds. You will lose any unsaved in all open applications work.

  If you are using a Mac laptop, which is the power or battery issues:

  1. Unplug the adapter from your Mac and the electrical outlet for a few seconds, then plug it back.
  2. Stop your Mac.
  3. Remove and reinsert the battery, if it is removable battery.
  4. Restart your Mac.

  If the problem is still not resolved, you may need to reset the SMC. See indicators and the steps below.

  

  Indicators that need to be reset your SMC

  After you perform a standard troubleshooting, these symptoms can indicate that a SMC reset may be necessary:

  • The computer fans operate at high speed, even if the computer does not have a very heavy use and is properly ventilated.
  • The backlight on the keyboard not behave correctly on Macs with this feature.
  • The led State (SIL) not behave correctly on Macs with this feature.
  • Battery LEDs, if present, are not well behaved on laptops Mac with a non-removable battery.
  • The backlight of the screen does not correctly to changes in ambient light on Macs with this feature.
  • The computer does not respond to the when you press the power button.
  • Mac laptop does not properly when you close or open the cover.
  • The computer sleeps or stops unexpectedly.
  • Battery does not charge properly.
  • The MagSafe LED power adapter does not have the correct activity.
  • The computer performs exceptionally slowly, even if she is not experiencing abnormally high CPU utilization.
  • Application icons can bounce on the dock for a while when opened.
  • Applications may not work correctly, or they may stop responding after the opening.
  • A computer that supports target display mode does not switch in or out of target display mode as expected, or it goes in or out of view target at unexpected times.
  • Autour lighting of on a Mac Pro I/o ports (end 2013) does not turn on when you move the computer.

  

  Reset the SMC on Mac Laptops

  First determine if the battery is removable. Computers Mac notebooks with a non-removable battery include MacBook Pro (early 2009) and later, all models of MacBook Air, MacBook (late 2009) and MacBook (retina, 12 inch, early 2015). Learn more about batteries for computers laptops Mac.

  If the battery is good behaviour

  1. Stop the Mac.
  2. Plug the MagSafe or USB - C adapter to a power source and to your Mac.
  3. Use the built-in keyboard, press shift-control-Option on the left side of the keyboard, then press the power button at the same time.
  4. All the keys to unlock, then press the power button to turn on your Mac

  If the battery is removable

  1. Stop the Mac.
  2. Unplug the MagSafe from Mac power adapter.
  3. Remove the battery. (Learn about removing the battery in the MacBook and MacBook Pro computers).
  4. Press and hold the power button for 5 seconds.
  5. Reconnect the battery and the MagSafe power adapter.
  6. Press the power button to turn on the Mac.

  The LED on the MagSafe power adapters could change State or temporarily disable when you reset the SMC.

  Thank you for being a part of the communities of Apple Support.

  Kind regards.