MacBook pro retina (2015) gel and stop

I had problems with my 13 inch retina Macbook pro (bought in March 2015, Yosemite running) for a few months. Just before Christmas, he had massive 'kernel panic' mistakes off and turns not again. Envoy than inside and they replaced the logic board. Everything is OK until last week, during navigation, laptop has frozen and closed. When the computer reboots, the apple symbol appears but boot would not end. Sent him again, and he must have the replaced SSD (it wouldn't remove to do a delete/reinstall of the operating system). Since then, it froze and shut down twice. The last time, on reboot, I got an error message saying that it had put back on after an error. The error log is below. Any idea what the problem might be? Another hardware problem? Waiting for him in a way catastrophic crash is still ruin my productivity! Thanks in advance!

Anonymous UUID: 4A8A1E5B-CA21-3E05-1D22-3B41FCB52935

Fri Feb 26 07:54:33 2016

Panic report *.

Machine-check capabilities: 0x0000000001000c07

family: 6, model: 61 stepping: firmware 4:33

signature: 0x306d4

Intel Core i7-5557U CPU @ 3.10 GHz

7 banks of error reports

Processor 2: IA32_MCG_STATUS: 0 x 0000000000000005

IA32_MC1_STATUS (0 x 405): 0xbf80000000000114

IA32_MC1_ADDR (0 x 406): 0x00000003855f9f00

IA32_MC1_MISC (0 x 407): 0 x 0000000000000086

Processor 3: IA32_MCG_STATUS: 0 x 0000000000000005

IA32_MC1_STATUS (0 x 405): 0xbf80000000000114

IA32_MC1_ADDR (0 x 406): 0x00000003855f9f00

IA32_MC1_MISC (0 x 407): 0 x 0000000000000086

panic (the appellant 2 cpu 0xffffff80156177ea): "control Machine 0xffffff801530e096, registers: \n" "CR0: 0x000000008001003b, CR2: 0x00007ff1638473fe, CR3: 0x00000004059f605b, CR4: 0x00000000003627e0\n '" RAX: 0xfffffffffffffef0, RBX: 0xffffff803d56d000, RCX: 0x00000000000000fa, RDX: 0x0000000000001650\n "" RSP: 0xffffff82001635e8, PBR: 0xffffff8200163620, IHR: 0xffffff803d56df9e, RDI: 0xffffff803d56de8e\n "" R8: 0 x 0000000000000200, R9: 0xffffff8034810408, R10: 0 x 0000000000000016, R11: 0x0000000000000000\n ' ' R12: 0xffffff8034810408, R13: 0xfffffffffffffffe, R14: 0x000000000000000e, R15: 0x0000000000000000\n "" RFL: 0 x 0000000000010206, RIP: 0xffffff801530e096, CS» ': 0 x 0000000000000008, SS: 0x0000000000000010\n "" error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.50.1/osfmk/i386/trap_native.c:1 68.

Backtrace (2 CPU), Frame: Return address

0xffffff81f4035e90: 0xffffff801552ad21

0xffffff81f4035f10: 0xffffff80156177ea

0xffffff81f4036070: 0xffffff801563454f

0xffffff8200163620: 0xffffff8015973dd7

0xffffff8200163700: 0xffffff8015970e99

0xffffff82001637f0: 0xffffff8015927f67

0xffffff82001638f0: 0xffffff8015964011

0xffffff8200163a40: 0xffffff8015964bef

0xffffff8200163ad0: 0xffffff801576edbe

0xffffff8200163b50: 0xffffff8015759f51

0xffffff8200163f50: 0xffffff8015a4b376

0xffffff8200163fb0: 0xffffff80156344a6

Corresponding to the current thread BSD process name: Google Chrome

Mac OS version:

14F1605

Kernel version:

14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

Slide kernel: 0 x 0000000015200000

Text of core base: 0xffffff8015400000

Text __HIB base: 0xffffff8015300000

Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)

Availability of the system in nanoseconds: 36620733148

last load kext to 8075453805: com.sophos.kext.sav 9.2.50 (addr 0xffffff7f95c18000 size 28672)

kexts responsible:

com Sophos.kext.SAV 9.2.50

com Sophos.nke.SWI 9.2.50

com.apple.driver.AudioAUUC 1.70

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com Apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleUSBCDC 4.3.3b1

com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDAHardwareConfigDriver 272.18.3

com.apple.driver.AppleHDA 272.18.3

3.10.25 com.apple.driver.AppleMuxControl

com.apple.driver.AppleBacklight 170.7.4

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelBDWGraphics 10.0.6

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.0.6

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.CoreStorageFsck 471.30.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com Apple.NKE.applicationfirewall 161

com Apple.Security.Quarantine 3

com.apple.security.TMSafetyNet 8

com Apple.kext.Triggers 1.0

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

3.10.25 com.apple.driver.AppleGraphicsControl

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleHDAController 272.18.3

com.apple.iokit.IOHDAFamily 272.18.3

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.0.3

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleIntelLpssUART 2.0.57

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

3.10.25 com.apple.AppleGraphicsDeviceControl

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleHIDKeyboard 176,2

com.apple.driver.AppleHSSPIHIDDriver 41.3

com.apple.driver.AppleMultitouchDriver 264,6

3.1.7 com.apple.driver.AppleThunderboltNHI

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleHSSPISupport 41.3

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.AppleIntelLpssI2C 2.0.57

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com Apple.Security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com Apple.KEC.pthread 1

com Apple.KEC.corecrypto 1.0

Model: MacBookPro12, 1, MBP121.0167.B14 of BootROM, 2 processors, Intel Core i7, 3.1 GHz, 16 GB, MSC 2.28f7

Graphics card: Intel Graphics Iris 6100 6100, integrated Intel Iris graphics card

Memory module: DIMM0/0, 8 GB DDR3, BANK 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000

Memory module: DIMM0/1, 8 GB DDR3, BANK 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000

Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 133), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 aircraft, 1 incoming serial ports

Network service: Wi - Fi, AirPort, en0

Serial ATA Device: APPLE SM0512G, GB 500,28 SSD

USB device: Memory card reader internal

USB Device: USB Bluetooth host controller

USB device: My book 1110

Bus crush: MacBook Pro, Apple Inc., 27.1

You may be dealing with a hardware failure, but even if so, you must get rid of the 'Sophos '.

Please remove the Sophos product by following the instructions on this page, so this one, if any. If you have a different version, the procedure may be different.

Back up all data before making any changes. Never install a software "anti-virus" or "anti-malware" again.

Tags: Notebooks

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    Sea 2 16:01:25 dec 2015

    Panic report *.

    panic (cpu 3 0xffffff80033d6bba appellant): Kernel trap at 0xffffff913529d810, type 14 = page fault, registers:

    CR0: 0X000000008001003B, CR2: 0X000000010604A3E0 CR3: 0X000000022674C0DC CR4: 0X00000000003627E0

    RAX: 0X000000010604A3E0, RBX: 0 X 0000000000000000, RCX: 0X000000000000000A RDX: 0 X 0000000000000000

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    0xffffff800fc68be0: 0xffffff80032e5307

    0xffffff800fc68c60: 0xffffff80033d6bba

    0xffffff800fc68e40: 0xffffff80033f4313

    0xffffff800fc68e60: 0xffffff913529d810

    0xffffff800fc68f50: 0xffffff913527e550

    0xffffff800fc68f70: 0xffffff913529c10b

    0xffffff800fc68fb0: 0xffffff913532ec0e

    0xffffff910f70b9e0: 0xffffff913529c44d

    0xffffff910f70ba20: 0xffffff7f85dba77a

    0xffffff910f70bac0: 0xffffff7f85dc1bb0

    0xffffff910f70bb40: 0xffffff7f85dc1dc3

    0xffffff910f70bb60: 0xffffff80035401d2

    0xffffff910f70bba0: 0xffffff800352e2be

    0xffffff910f70bc30: 0xffffff80035232ea

    0xffffff910f70be20: 0xffffff800378a40b

    0xffffff910f70be50: 0xffffff80037cb16d

    0xffffff910f70bf60: 0xffffff800382afd1

    0xffffff910f70bfb0: 0xffffff80033f4b16

    Extensions of core in backtrace:

    com.bluestacks.kext.Hypervisor (4.3.26) [9B998E96-C1FD-3047-A130-49103838AAD8] @0 x ffffff7f85db2000-> 0xffffff7f85e09fff

    The process corresponding to the current thread BSD name: bstservice

    Mac OS version:

    15B 42

    Kernel version:

    Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:XNU-3247.10.11~1/RELEASE_X86_64

    Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

    Slide kernel: 0 x 0000000003000000

    Text of core base: 0xffffff8003200000

    Text __HIB base: 0xffffff8003100000

    Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)

    Availability of the system in nanoseconds: 6400695667979

    last load kext to 6400114195260: com.bluestacks.kext.Hypervisor 4.3.26 (0xffffff7f85db2000, size 360448 addr)

    Finally unloaded kext to 365277337481: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f85daa000 size 61440)

    kexts responsible:

    com.bluestacks.kext.Hypervisor 4.3.26

    com Apple.filesystems.smbfs 3.0.0

    com.apple.driver.AudioAUUC 1.70

    com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

    com.apple.driver.AGPM 110.20.21

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.ApplePlatformEnabler 2.5.1d0

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleHDA 272.50.31

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com Apple.Driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleCameraInterface 5.41.0

    com.apple.driver.AppleIntelBDWGraphics 10.1.0

    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0

    com.apple.driver.AppleBacklight 170.8.1

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.iokit.IOAHCIBlockStorage 2.8.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

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    3.1.5 com.apple.driver.AppleAHCIPort

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.driver.AirPort.Brcm4360 1010.14.1a4

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

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    com.apple.iokit.IOSurface 108.0.1

    com.apple.AppleGraphicsDeviceControl 3.11.33b1

    com.apple.iokit.IOAcceleratorFamily2 203.10

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

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    com.apple.driver.CoreStorage 517

    com.apple.iokit.IOAHCIFamily 2.8.0

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.AppleMultitouchDriver 304,9

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.AppleHSSPIHIDDriver 41.6

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    com.apple.driver.AppleIntelLpssSpiController 2.0.57

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    com.apple.iokit.IOHIDFamily 2.0.0

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    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

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    com.apple.driver.DiskImages 415

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    com.apple.kec.Libm 1

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    Bus crush: MacBook Pro, Apple Inc., 27.1

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    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

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    Uninstall the following the instructions of developers: com.bluestacks.kext.Hypervisor

    A test to see if you get the kernel panics After uninstallation.

    If you don't get panic, check with the developer for updates.

    If you still have a panic, then it is likely a hardware fault, which could be the Ethernet adapter.

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    Kind regards

    Navdeep Pandey

  • MacBook Pro retina 2015 (1 month)

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    Luigi

    Introduce the MBP for service under the provisions of the warranty.  That should not happen.

    Ciao.

  • Odore di su bruciato MacBook Pro retina 2015

    Buonasera,

    Oggi afternoon ho aperto computer, no attaccato alla corrente, e ha fatto una piccola scintilla sul lato della tastiera Sinestro, e adesso quando Moussa he naso vicino wears thunderbolt sento UN strong odore di bruciato (sono passage gia various ores da quando e successo).

    Very Prenotero an appuntamento al. genius, my in the meantime mi'd turned out some parere in merito

    Grazie.

    betraix wrote:

    Buonasera,

    Oggi afternoon ho aperto computer, no attaccato alla corrente, e ha fatto una piccola scintilla sul lato della tastiera Sinestro, e adesso quando Moussa he naso vicino wears thunderbolt sento UN strong odore di bruciato (sono passage gia various ores da quando e successo).

    Very Prenotero an appuntamento al. genius, my in the meantime mi'd turned out some parere in merito

    Grazie.

    Translate

    Good evening

    This afternoon, I opened the computer not and done a little Sparks on the left side of the keyboard, and now when I put my nose close ports thunderbolt feel a burning smell (spent already several hours since it happened).

    Without a doubt the booking of an appointment at the genius, but in the meantime, I would like to have some opinions.

    Thank you.

    Translate in case that someone has a better suggestion:

    In the meantime, cut your MacBook if is not already extinct. Do not connect. Make the appointment at the Genius bar is the right thing to do. Bring your power and only other cables, that you can use with your MacBook.

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    m

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    Your iMac has minidisplay port?  Here are the conditions:

    https://support.Apple.com/en-us/HT204592

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    I have a 13 "Macbook Pro retina

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    Hello there, villovsky.

    Looks like you see increases in temperature and fan problems when using particularly intense applications on your MacBook Pro. The following Knowledge Base article offers up to large initial measures for troubleshooting:

    Reset the management system (SCM) controller on your Mac.

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    1. Press Command-Option-ESC to force stop any application that is not responding.
    2. Put your Mac to sleep choosing sleep from the Apple menu. After that he went to sleep, to wake up the computer.
    3. Restart your Mac by selecting restart from the Apple menu.
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    1. Unplug the adapter from your Mac and the electrical outlet for a few seconds, then plug it back.
    2. Stop your Mac.
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    4. Restart your Mac.

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    • Battery LEDs, if present, are not well behaved on laptops Mac with a non-removable battery.
    • The backlight of the screen does not correctly to changes in ambient light on Macs with this feature.
    • The computer does not respond to the when you press the power button.
    • Mac laptop does not properly when you close or open the cover.
    • The computer sleeps or stops unexpectedly.
    • Battery does not charge properly.
    • The MagSafe LED power adapter does not have the correct activity.
    • The computer performs exceptionally slowly, even if she is not experiencing abnormally high CPU utilization.
    • Application icons can bounce on the dock for a while when opened.
    • Applications may not work correctly, or they may stop responding after the opening.
    • A computer that supports target display mode does not switch in or out of target display mode as expected, or it goes in or out of view target at unexpected times.
    • Autour lighting of on a Mac Pro I/o ports (end 2013) does not turn on when you move the computer.

    Reset the SMC on Mac Laptops

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    1. Stop the Mac.
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    3. Use the built-in keyboard, press shift-control-Option on the left side of the keyboard, then press the power button at the same time.
    4. All the keys to unlock, then press the power button to turn on your Mac

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    1. Stop the Mac.
    2. Unplug the MagSafe from Mac power adapter.
    3. Remove the battery. (Learn about removing the battery in the MacBook and MacBook Pro computers).
    4. Press and hold the power button for 5 seconds.
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    6. Press the power button to turn on the Mac.

    The LED on the MagSafe power adapters could change State or temporarily disable when you reset the SMC.

    Thank you for being a part of the communities of Apple Support.

    Kind regards.

  • Flashing question mark in the Macbook Pro Retina early 2015 at startup problem

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    Frank Bsu

    We have no way of knowing exactly what you have tried that doesn't work unless you tell us. A flashing question mark boot means that your Mac is unable to locate a startup disk to boot from.

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    If a flashing question mark appears when you start your Mac - Apple Support

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