MacOS Sierra could not download
I tried more than a dozen times, download the installation program from the App Store for macOS Sierra. It fails every time with a message that "sierra macos download failed. Use the shopping page to try again "." The download speeds are very good, and in 20 minutes, it will exactly Download 4.23 4.77 GB. Then it will stall at 4.23 GB and indicate 'calculate '. Stalls at 4.23 GB every time. I have a lot of space (+ 134 GB), uses the latest version of El Capitan on mid 2010 macbook pro, 8 GB of memory. Ideas for this problem?
I added the Debug menu to the appstore and tried to reset the application as people wrote. Nothing seems to work.
Along with your MacOS download, try to download any free app at the same time before dropping out.
Tags: Mac OS & System Software
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26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
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26/08/16 10:38:03:324 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:03:324 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Initialization of library of UpdaterCore...
26/08/16 10:38:04:135 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | UpdaterCore library initialized successfully.
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26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Domestic HdpimCreateSession
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Enter "createHDPIMSession".
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | new session '{8992BA90-AAE9-40A6-BB17-70FDD092998D}' created
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Out of hdpimCreateSession, new session ID is "{8992BA90-AAE9-40A6-BB17-70FDD092998D}".
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore CheckForUpdate...
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26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore DownloadUpdates...
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | Enter "createHUMSession".
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | new session created "{B44034E3-4D91-48E0-B558-585C4A3DFC17}"
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humCreateSession, new session ID is "{B44034E3-4D91-48E0-B558-585C4A3DFC17}".
26/08/16 10:38:13:519 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humDownloadProductFFC with the State "1".
26/08/16 10:38:13:646 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humParseProductFFC with the State "1".
26/08/16 10:38:13:649 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (COCM) (1.0)...
26/08/16 10:38:13:650 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for product installed (CORE) (1.0)...
26/08/16 10:38:13:650 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (CORG) (1.0)...
26/08/16 10:38:13:651 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (ACR) (9.6)...
26/08/16 10:38:13:652 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (PSC) (1.0)...
26/08/16 10:38:13:652 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for product installed (PSTI) (1.2.0)...
26/08/16 10:38:13:653 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Output of humGetLatestUpdates with the State "1".
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:670 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humTerminateSession with the State "1".
26/08/16 10:38:13:671 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Following updates apply to the system:
26/08/16 10:38:13:676 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6.1.147/win32)
26/08/16 10:38:13:678 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.1.0.174/win64)
26/08/16 10:38:13:680 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0.1.159/win64)
26/08/16 10:38:13:682 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:13:684 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Following updates are downloaded:
26/08/16 10:38:13:687 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6.1.147/win32)
26/08/16 10:38:13:688 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.1.0.174/win64)
26/08/16 10:38:13:690 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0.1.159/win64)
26/08/16 10:38:13:691 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:13:695 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (ACR/9.6.1.147/win32)...
26/08/16 10:38:13:699 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >
26/08/16 10:38:13:701 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Out of hdpimDownloadProduct with the State '0 '.
26/08/16 10:38:17:025 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Fill to install request JSON data
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Sorting of packages to install
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRaw8.0All - x 64 Version: 9.6.1.147) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. From task "DOWNLOAD" package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) download info - DownloadSize: 77163, Downloadpath: "C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR _9.6.1.147_win32".
26/08/16 10:38:20:337 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Unrecoverable error '125' occurred in download
26/08/16 10:38:20:337 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Error has occurred in the download package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'
26/08/16 10:38:20:745 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Impossible to download HD media (ACR, 9.6.1), library returned the error (125)...
26/08/16 10:38:20:745 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53469624'
26/08/16 10:38:20:745 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:745 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (ACR/9.6.1.147/win32)...
26/08/16 10:38:20:748 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (ILST/20.1.0.174/win64)...
26/08/16 10:38:20:751 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:38:20:751 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:752 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:752 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (ILST/20.1.0.174/win64)...
26/08/16 10:38:20:754 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (PHSP/17.0.1.159/win64)...
26/08/16 10:38:20:757 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:38:20:757 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:758 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:758 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (PHSP/17.0.1.159/win64)...
26/08/16 10:38:20:761 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Some updates failed to download...
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore InstallUpdates...
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No new updates to install...
26/08/16 10:38:20:771 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:771 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | After the updates failed to download:
26/08/16 10:38:20:773 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6/9.6.1/win32)
26/08/16 10:38:20:775 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.0.0/20.1.0/win64)
26/08/16 10:38:20:777 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0/17.0.1/win64)
26/08/16 10:38:20:778 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:896 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:897 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:897 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Domestic HdpimTerminateSession
26/08/16 10:38:21:205 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Release of hdpimTerminateSession, fenced with success the session ' 0'
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Ending the return Code of RemoteUpdateManager (2)
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Launch of the RemoteUpdateManager...
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | RemoteUpdateManager version is: 1.9.5.25 (BuildVersion: 1.9.5;) Brand: Thursday, May 26, 2016 10:30:28)
26/08/16 10:40:45:150 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:45:150 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Initialization of library of UpdaterCore...
26/08/16 10:40:45:471 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | UpdaterCore library initialized successfully.
08/26/16 10:40:45:472 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | The FFC substitution that url from the redirection file is... (http://kpfny-ausst.kpf.com:80/ACC/services/ffc/products/ffc.xml)
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Domestic HdpimCreateSession
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Enter "createHDPIMSession".
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | new session created "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}"
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Out of hdpimCreateSession, new session ID is "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}".
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore CheckForUpdate...
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | CheckForUpdates is completed successfully.
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore DownloadUpdates...
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | Enter "createHUMSession".
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | new session '{54CFE69F-3748-424F-8A0D-60423D676FFF}' created
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humCreateSession, new session ID is "{54CFE69F-3748-424F-8A0D-60423D676FFF}".
26/08/16 10:40:59:267 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humDownloadProductFFC with the State "1".
26/08/16 10:40:59:499 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humParseProductFFC with the State "1".
26/08/16 10:40:59:503 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (COCM) (1.0)...
26/08/16 10:40:59:503 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for product installed (CORE) (1.0)...
26/08/16 10:40:59:531 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (CORG) (1.0)...
26/08/16 10:40:59:532 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (ACR) (9.6)...
26/08/16 10:40:59:533 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (PSC) (1.0)...
26/08/16 10:40:59:535 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for product installed (PSTI) (1.2.0)...
26/08/16 10:40:59:536 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Output of humGetLatestUpdates with the State "1".
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:553 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humTerminateSession with the State "1".
26/08/16 10:40:59:554 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Following updates apply to the system:
26/08/16 10:40:59:558 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6.1.147/win32)
26/08/16 10:40:59:559 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.1.0.174/win64)
26/08/16 10:40:59:561 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0.1.159/win64)
26/08/16 10:40:59:563 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:59:566 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Following updates are downloaded:
26/08/16 10:40:59:569 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6.1.147/win32)
26/08/16 10:40:59:571 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.1.0.174/win64)
26/08/16 10:40:59:572 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0.1.159/win64)
26/08/16 10:40:59:574 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:59:577 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (ACR/9.6.1.147/win32)...
26/08/16 10:40:59:581 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >
26/08/16 10:40:59:582 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Out of hdpimDownloadProduct with the State '0 '.
26/08/16 10:41:03:251 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Fill to install request JSON data
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Sorting of packages to install
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRaw8.0All - x 64 Version: 9.6.1.147) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | From task "DOWNLOAD" package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)
26/08/16 10:41:03:253 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) download info - DownloadSize: 77163, Downloadpath: "C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR _9.6.1.147_win32".
26/08/16 10:41:07:002 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Unrecoverable error '125' occurred in download
26/08/16 10:41:07:002 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Error has occurred in the download package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'
26/08/16 10:41:07:389 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Impossible to download HD media (ACR, 9.6.1), library returned the error (125)...
26/08/16 10:41:07:389 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:389 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:389 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (ACR/9.6.1.147/win32)...
26/08/16 10:41:07:393 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (ILST/20.1.0.174/win64)...
26/08/16 10:41:07:396 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:41:07:396 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:396 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:396 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (ILST/20.1.0.174/win64)...
26/08/16 10:41:07:399 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (PHSP/17.0.1.159/win64)...
26/08/16 10:41:07:402 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:41:07:402 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:402 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:402 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (PHSP/17.0.1.159/win64)...
26/08/16 10:41:07:405 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Some updates failed to download...
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore InstallUpdates...
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No new updates to install...
26/08/16 10:41:07:415 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:415 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | After the updates failed to download:
26/08/16 10:41:07:417 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6/9.6.1/win32)
26/08/16 10:41:07:419 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.0.0/20.1.0/win64)
26/08/16 10:41:07:421 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0/17.0.1/win64)
26/08/16 10:41:07:423 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:443 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8105576'
26/08/16 10:41:07:444 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:444 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Domestic HdpimTerminateSession
26/08/16 10:41:08:292 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Release of hdpimTerminateSession, fenced with success the session ' 0'
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Ending the return Code of RemoteUpdateManager (2)
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
For those interested, the solution was adding a wildcard MIME Type as explain here installation AUSST 4.0 on Windows Server 2012
Thank you
-
I get an error-10 installation code, could not download, what should I do to solve this problem?
Taylor,
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https://helpx.Adobe.com/creative-cloud/kb/download-update-errors.html
http://myleniumerrors.com/working-with-your-operating-systems-tools/
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https://forums.Adobe.com/thread/1237853
Concerning
Stéphane
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Assistance required.
Kind regards
Nilesh Shah.
http://prodesigntools.com/tag/DDL
http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html
Mylenium
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Adobe Download Troubleshooting Wizard
-------------------------------------http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-download-Assistant.html
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