Maico ERO-Scan does not work with WIndows 7

I have an ERO-Scan of Maico USA.

The cradle is not recognised in W7

Can someone tell me how to solve this problem?

Thanks for your help.

Hi Fred,.

  1. You have installed the ERO-scan software on the computer?
  2. The computer is able to recognize other USB devices?
  3. The device works fine on another computer?

You can try the following steps and check if it helps.

Method 1:

You can consult the following Microsoft article and check if it helps.

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-AU/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

If the problem persists, I suggest to uninstall the software from the computer and reinstall.

You can see the following article from Microsoft to uninstall the program from the computer.

Uninstall or change a program

http://Windows.Microsoft.com/en-AU/Windows/uninstall-change-program#uninstall-change-program=Windows-7

After uninstalling the program, I suggest you to install the program again and check if it helps.

You can also see the following for more information Microsoft article.

What to do when a device is not installed correctly

http://Windows.Microsoft.com/en-AU/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

If the problem occurs only with this device, I suggest address you the Maico press for additional help.

http://www.Maico-diagnostic.com/com_en/menus/pages/contactform.htm

Please post back if you have problems related to Windows and we will be happy to help you further.

Tags: Windows

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