Mail and apple ID passwords were lost

Hello. My aunt lost password AppleId and mail. When I try to separate his devices unit ask me enter password for apple ID to disable "find my phone". Can I untie all devices without password from apple ID?

Hi VladislavVasilyeu!

I see that you have problems disabling the discovery feature My iPhone on the iPhone of your aunt.  It is important to be able to disable find my iPhone, so I'm happy to help you.  She will need to regain access to their account information, and I've included instructions below.  The second link explains find lock activating my iPhone featured more in detail.

If you forgot your Apple ID password

Find my iPhone Activation Lock

Thank you for using communities of Apple Support.

See you soon!

Tags: iTunes

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