Mail does not accept account hotmail password and now I can't reinstall the Hotmail account

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  Mac or Windows and EXACTLY what version of the operating system?

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  Are you using a computer administrator account will be full read/write permissions?

  I don't know if what you have is included in the link below, but take a look

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

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  Confirm the Adobe test page that Flash is installed?
  Update the Flash plugin to the latest version.

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  You can get Firefox here 3.6.16.
  
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  cbrehmes

  Make sure that you have signed with correct email address

  Sign out, sign in | Creative cloud desktop application

  If the e-mail address is correct, then I suggest refer you your guests entered the file once.

  You can see the steps on

  Log, activation, or connection errors. CS5.5 and later versions