Mail does not start after the installation of El Capitan

I just installed El Capitan 10.11.3.  Well, everything seems to work except Mail which breaks down as he tried to upgrade.  It gives me this error message:

"Mail must repair your mailbox information.

Restart (the program and the computer) does not seem to help.  Here is a copy of the diary of the Console pertaining to the accident:

2016-03-15 9:17:20.101 PM Mail [979]: layout using V2

2016-03-15 9:17:20.101 PM Mail [979]: layout using V2

2016-03-15 9:17:20.102 PM Mail [979]: layout using V2

2016-03-15 9:17:20.102 PM Mail [979]: layout using V2

2016-03-15 9:17:20.102 PM Mail [979]: layout using V2

2016-03-15 9:17:20.102 PM Mail [979]: layout using V2

2016-03-15 9:17:20.108 PM Mail [979]: layout using V2

2016-03-15 9:17:20.108 PM Mail [979]: layout using V2

2016-03-15 9:17:20.150 PM Mail [979]: layout using V2

2016-03-15 9:17:20.157 PM Mail [979]: layout using V2

2016-03-15 9:17:20.157 PM Mail [979]: layout using V2

2016-03-15 9:17:20.173 PM Mail [979]: layout using V2

2016-03-15 9:17:20.280 PM Mail [979]: layout using V2

2016-03-15 9:17:20.280 PM Mail [979]: layout using V2

2016-03-15 9:17:22.469 Mail [979] PM: SQLite error (error disk i/o) 10: upgrade running query

2016-03-15 9:17:23.536 PM Mail [979]: layout using V2

2016-03-15 9:17:23.536 PM Mail [979]: layout using V2

2016-03-15 9:17:25.591 Mail [979] PM: SQLite error (error disk i/o) 10: upgrade running query

2016-03-15 9:17:27.652 PM Mail [979]: layout using V2

2016-03-15 9:17:27.652 PM Mail [979]: layout using V2

2016-03-15 9:17:29.718 Mail [979] PM: SQLite error (error disk i/o) 10: upgrade running query

2016-03-15 9:17:29.718 PM [979] Mail: [+ [MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:]] SQLite 10 error: upgrade running query

2016-03-15 9:17:29.718 PM [979] Mail: [+ [MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:]] SQLite 10 error: upgrade running query

2016-03-15 9:17:58.995 PM Mail [979]: layout using V2

2016-03-15 9:17:58.995 PM Mail [979]: layout using V2

2016-03-15 9:18:05.718 PM Mail [979]: copy of /Users/ [USERNAMEREMOVED] / Library/Mail/V2/MailData/envelope Index [USERNAMEREMOVED] /Users/ / Library/Mail/V2/MailData/envelope Index-8 failed with 10: disk i/o error

2016-03-15 9:18:05.728 PM Mail [979]: layout using V2

2016-03-15 9:18:05.728 PM Mail [979]: layout using V2

2016-03-15 9:18:05.738 PM com.apple.xpc.launchd [1]: (com.apple.mail.50592 [979]) Service came out with abnormal code: 1

Can someone tell me how to solve this problem?

The new version of Mail stores its database in a different format that the old, so the database must be converted before Mail can use it. Sometimes, the conversion fails because the old database is damaged, or because of a bug in the conversion code.

What you should do depends on what type of e-mail accounts you have. The first step, no matter what you do, is to save all the data, if you don't have a current backup.

Please read this post in full before anything else. If this is unclear, ask for clarification before taking a step. If you're not convinced that you can follow instructions, stop, don't change anything.

A. Si you know that you have IMAP or Exchange only e-mail accounts

The easy way to recover is to delete the old database and start over. You can do this without losing all the messages, provided that:

☞ All your incoming mail accounts are on an IMAP or Exchange Server

☞ You store messages sent on the server

☞ You have no mailboxes "on my Mac".

Independent mail services the best-known as iCloud and Gmail are inspired by the IMAP. On the other hand, hosted by ISP e-mail services often use pop. If your ISP is one of your providers of mail services (or the only), you cannot use this procedure. See below part B in this case.

If the above conditions are met, please continue to do so.

Quit Mail runs.

Open your home folder's library folder by pressing the option key and selection

Go ▹ library

in the Finder menu bar. Inside, it is a subfolder named "mail". Move this folder on the desktop. You do not move the e-mail application; you move a folder named "mail".

Launch of Mail. The mailboxes must be restored automatically. The messages will be downloaded from the servers, so it can take a long time if you have very large mailboxes. Some people have mailboxes in the gigabyte range, and which can be a problem if the bandwidth is measured or the Internet connection is slow.

If the mailboxes are restored successfully, you can delete the folder that you moved to the desktop. You may have to re-create your rules, signatures and custom stationery Mail. If it's important for you not to have to do these things, ask for instructions before you delete the folder.

B. Si you have a POP or "on my Mac" mailbox store, or if you don't know what you have

Move the folder of mail on the desktop as in the part has and open.

Press the key combination command + F to search. In the line of chips to search along the upper part of the window, select "Mail". Below, defined as the search criteria

The name ends with mbox

Results of the research will be a list of folders with a name ending with '.mbox '. Each of them represents a box the letters.

Launch of Mail. All mailboxes will be empty at the beginning, but if you have any IMAP or Exchange mailbox (including iCloud), they should fill in automatically after a delay, as in part A. If you have now all the messages you want to keep, you can stop here. Otherwise, import from mailboxes in the search results. The article of support related, select

Apple Mail

as import format. You'll probably want to jump boxes to letters with names such as "Deleted Messages", "Junk", "Spam", or "Trash". Some may be duplicates of what you already; those that you can remove.

In some cases, a mailbox may fail with an error to import. If this happens, thanks for posting your results.

If all the mailboxes that you want to import do successfully, you can delete the mail on the desktop folder.

Tags: Mac OS & System Software

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