Mail envelopes blackBerry Smartphones at the reception in direct connect calls

Hello all, new to the forum!  Frustrated and look for the answerman! My carrier replaced my Blackberry 8350i with another assuming that was the problem.

Well, when I get directly connect calls and do not answer them immediately and receive other calls Direct Connect, the message envelope accumulates 1 for one, whenever I get a new Direct Connect. But after completing the message counter does not and continues to accumulate Direct Connect calls and only Direct Connect calls. Emails, sms and others disappear or subtracted from the total after reading them. When I "clean up" the call directory is empty but the message envelope counter does not reset.

1. message counter accumulates ONLY when direct connect through Sprint calls received

2. I have not found a method to eliminate memory except by removing the battery

3 deletion of call logs does not solve the problem

4. the old Blackberry and other has the problem

5. the latest version of the software loaded

This can be corrected? It seems to me like a software problem? I have the latest updates of software loaded with no improvement.

sqamicheal wrote:

  • This function cannot be executed ALT, CAP and DEL.

huh? Did you follow the instructions as indicated... Shift to the RIGHT, which is the key to the CAP?

Tags: BlackBerry Smartphones

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