Mail - Quit or quit and rebuild indexes

All three of my Macs, all fairly new show an error in the mail, that gives me the choice to leave or Quit and rebuild the indexes.  I tried both, nothing happens.  Anyone know what is happening?

Thanks in advance,

Tom

Please stop Mail. Force quit if necessary.

Back up all data before proceeding.

If you use OS X 10.11 ("El Capitan") or version later, triple - click anywhere in the line below on this page to select:

~/Library/Mail/V3/MailData

If you use an older version of Mac OS X, use this line:

~/Library/Mail/V2/MailData

Copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

Go ▹ go to folder

in the menu bar. Paste in the box that opens by pressing Command + V, then press return.

A file window opens. In it he must be files with names as follows:

Index of the envelope

ExternalUpdates.storedata

Move these files to the desktop, leaving the window open. Other files in the folder can have names more long that begin as above. Move these files, if any, in the trash.

Mail recovery. It should invite you to re - import your messages. You can get a warning that the index is corrupted and that Mail must quit smoking. Click OK. Generally speaking, the process takes a few minutes, but this can take hours if you have gigantic mailboxes. In this case, you will be able to speed things up temporarily by adding your file to the list of personal information protection in the Spotlight preferences pane. Remove it when Mail has finished importing.

If the import operation stalls or fails with an error message, quit Mail, delete the two new index files (maintenance of the original that you moved to the desktop) and try again. According to several reports, the second attempt can succeed if one does not.

Test. If Mail now works as expected, you can delete the files that you moved to the desktop. If not, post your results.

Tags: Mac OS & System Software

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