Mail (version 9.3) frequently freezes, requires a reboot.

Mail under El Capitan (10.11.6) freezes frequently. Rebuild my Inbox, sent messages, Junk, etc was not rectified the problem. Seems arbitrary? Anyone else having this problem? All possible solutions to this?


Make a backup, preferably 2 on 2 separate drives.

Exit the Mail.

Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder. Go to Library/Containers/  Move the folder on your desktop. You must move the entire folder, not just the content.

Reboot, re-launch Mail and test. If the problem is resolved, recreate the required e-mail settings and import emails you want to save to the folder on the desktop. You can then put the file in the trash. If the problem persists, return the folder where you have guessed replacing one that is there.

If he does not repeat the above using Containers/

Information derived from Linc Davis. Thanks to leonie for certain information contained in this.

Mail crashing

Accidents / unexpected

Tags: Mac OS & System Software

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