Major problems CS6 Master Collection.  In real trouble... need help.

Hello

I got a Macbook Pro running CS5 and CS6 Master Collection very well, never had a problem.

Then I got a new and faster the Macbook Pro.  I followed the instructions and set up my new Macbook from the old.  Everything worked fine EXCEPT CS6.  I received reports of frequent incidents, but it was still usable.

I called Adobe.  It was in May.  The guys at Adobe did everything he could, even, he went so far as to connect remotely to my computer and looked around.  He could not find a problem... you need a permit from Apple.  So I called AppleCare.  They're too remotely connected to my computer, checked a bunch of things... said that it is not a matter of Apple because everything works on their end.

Adobe says it's Apple, Apple says that it's Adobe.  So I just kept trucking, tolerate incident reports.

Fast forward > > > a few days ago, I was working on a project in After Effects.  I noticed that all my models were missing as well as some standard effects.  Tired of all these questions, I decided to uninstall CS5 and CS6.   I also ran the Adobe cleaning tool.  My theory was that it probably has little weird file buried somewhere (or absent) which is at the origin of these headaches.  A fresh new installation of CS6 (more updates) would do the trick, right?  EVIL!  It's worse than ever.

Following programs will not open and immediately report problem: hearing, first, Media Encoder, SpeedGrade, Indesign.

* AfterEffects Version 11.0.4 - I get this message: "cannot rename file" / User/editstation/Library/Preferences/Adobe/After Effects/11.0/Workspace.945.44549865121.xml' to "Workspace.xml". "." So don't let me open it.

* Photoshop, Bridge, Illustrator, and Flash all seem to work fine.

* The Macbook Pro OS X 10.9.4, 2.6GHz Intel Core i7, 16 GB 1600 MHz DDR3, 1 TB Flash.

Thanks Mylenium.

SOLUTION FOUND: I did this and solved this problem: http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml

Tags: Adobe

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