Make 'Open with' when you try to access the Western Digital My Book Essential

I had this external hard drive for a few years, it has always worked well. I recently had to factory restore my computer and external has been working very well then, but now whenever I try to open the drive, a window saying 'Open with', and a list of the programs on my computer that I could use to try to open it with.

None of them have worked. I can access the files on the disc if I search for them with the search command, or if I try to open one of them of any other application, IE: Word, but it opens normally.

I called WD; they say it's a problem of microsoft. I've walked by here and google it as much as I the chance, but doesn't that seems to be a particular problem, and I don't know what to do.

Thank you.

... I've recently had to factory restore my computer...

Was it a reinstall of Windows on an installation disk or a restore recovery where you used an Original Equipment Manufacturer (OEM) restore the function either BIOS or a menu option?

If it were the first, you will need to install the drivers for all devices integrated on the motherboard systems you.  You get these or the web site of the manufacturer of the motherboard or, if a support system on the packaging manufacturer's support web site.

If the latter, you may need to install updates for the software updates USB which were in Service Pack 2 and Service Pack 3 for Windows XP.

It would be useful to learn more about your system.  that is, Windows version, edition and level of service pack, manufacturer and model of the motherboard, or, if a system, manufacturer and model of the system.

Please read: KB555375 - how to ask a question

Tags: Windows

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