Making noise DVD player and not eject is not the disk
Hello
yesterday, my wife tried to play a CD in my Alienware X 51 but:
1. the cd never played / appeared in Windows as an audio CD
2. we can not eject it (with key or even a right click on the D drive.)
I ran a diagnostic and received a hardware error:
Error code 2000-0152
Validation 113198
Optical drive MsgL 0 - State Incorrect = 1 to registry 0020 error
Sense information (02-0401)
Everything is tested him ok.
I tried to enter details in the support page, but apart from telling me I was out of warranty, I could all the details on the next steps.
If the material is dead:
1. can I buy a new one?
2. How can I get the CD out?
This is the error message on the support page:
Critical problem detected
Status: out of warranty
Description of the problem:
Description of the failure:
Alert message:
Next steps:
Hello
Have you tried the button on the optical drive emergency eject to release the CD? If this does not work also, this means that the mechanical parts of the optic disc is also defective.
Since you mentioned that you are now out of warranty and if you want to buy a new optical drive for your Alienware, you can call Dell to buy the optical drive for your Alienware.
Tags: Dell Desktop
Similar Questions
-
DVD player does not accept disks
My '' integrated '' DVD player does not read the disc (DVD, BluRay, any region code), but it ejects after a small delay of about 1 to 2 minutes. Is there a diagnostic software to find the problem?
Your Super Drive never read blu ray and probably did not. Try a cleaning disc. Try resetting the memory NVRAM How to reset NVRAM on your Mac - Apple Support and SMC reset management system (SCM) controller on your Mac - Apple Support
Finally buy and inexpensive external optical drive, but not apples Super USB drive because it does not work with your Mac.
-
DVD player does not recognize disk ERROR "Please insert a disc into drive F".
Any disk I put in DVD Player my cell phone, he won't play. If I go to the file in Windows Explorer and click on DVD RW drive (f :)), it ejects all that is currently in the player, saying: "Please insert a disc into drive F:." My computer is a Lenovo 4334 of model and model number HuronRiver_CRB. It runs on Windows 7. Can anyone help?
Try: https://support2.microsoft.com/mats/cd_dvd_drive_problems/en-us
-
I'm running OS X El Capitan 10.11.5 and my daughter and her friends used to watch a movie last night and stop it before releasing the film. My Mac Book Pro is the start of the password reset screen/mode? It gives me only 3 options, none of which is true. (1) I forgot my password. (2) my password does not work when you connect 3) my keyboard does not work when you type my password to connect? When I opened the Apple on lft albums he gives me a boot disc, restart and turn off? I tried all the options and it restarts just on the same page? Someone at - it advice? Thanks in advance!
The appearance of the password reset screen indicates FileVault2 is enabled on your MBP. Fix?
If so, that'll probably get you out this Pickle: https://derflounder.wordpress.com/2015/01/17/yosemites-filevault-2-pre-boot-reco very-options /
-
Satellite P10 - 504 - DVD player does not detect disks
I can't access the disks in my D. turn on disk in the disk drive won't load. When I go to 'My computer' it shows no disc in the tray. Help please!
Try to remove the drive from the Device Manager and after new unit restart, the drive should be recognized again.
Maybe it helps s -
After the upgrade to windows 10 my DVD player and second HARD drive is not recognized
Hello.
I upgraded my laptop - Acer Aspire 7552 G - 10 Windows Home and now my DVD player and the second HARD disk is not recognized by the system. In Device Manager, the material is indicated under "Unknown devices" and I tried almost everrything and searched for a solution in-house. Hope that there is someone who has a solution to this.
Key of the Windows logo + x
Click on Device ManagerIf the yellow exclamation mark or unknow device is present
Double click on it
Choose the tab "Details".
in the drop-down list, select HardwareIDs
Click the first value and paste here -
DVD player does not.
Hello Deltadiver,
Thank you for your message. Have you downloaded/installed the latest driver for your computer? Access the manufacturer's Web site and search for your type of computer, from there, you will need to get the latest driver for your CD/DVD-ROM drive, make sure the driver you get is for Microsoft XP. Please let us know if you have trouble with this and we can help you further.We can't wait to hear back on your part.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
-
USB ports, CD/DVD player, and Mike just does not work
So I'm pretty sure that these things are happening at the same time, although there are risks my trying to troubleshoot the USB ports have contributed to the failure of the microphone (internal and will not capture sound) and cd/dvd drive (not open). Perhaps? It is true that I know little about these kinds of things, but I'm much less following the indications which is what I did to try to tackle the problem of USB port, which was the first I noticed. I followed all the advice I could find online for troubleshooting when all usb ports do not respond. I used Device Manager to disable in its regular and safe mode. I also uninstalled them all in both modes (even if they reinstall until I'm able to restart). I unplugged and wait 5, 10, 15 min etc. There was a difficulty mentioned about watching the. Mine and INF files do not contain the mentioned error. I'm tempted to all my files backup and restore the computer to factory settings, especially now that the CD/DVD player and the micro does not work. This would solve the problem? If these things are related? Could even restore settings because I can't have in the cd/dvd drive? It's a dell inspiron 1721, and it crushed while you restart for almost a whole day just all the time I've began to notice all these malfunctions. I really appreciate any guidance!
Good so I solved all of these problems. I don't know what did the trick, but when I went back in the BIOS to re - activate the ports they have worked!
-
My Dvd Player does not work. When a disc is in, it makes some noises but never charges upward. Had this problem when I first bought the laptop but a parent set. Now I don't know how to solve the problem again.
Maybe the lens needs to be cleaned or maybe gear or bearing broke. Seems like a hardware problem. Better do inspected by a mechanic of the computer. S.Sengupta Media Center MVP
-
my dvd player does not recognize blank dvd but also recognize CDs, with files and cd dvd empty
my dvd player does not recognize blank dvd but also recognize CDs, with files and cd dvd empty
This might help: http://support.microsoft.com/gp/cd_dvd_drive_problems
-
Hi, my dvd player does not show on my computer and Device Manager. can someone help me? HP dv6700z laptop.
# It is now showing there either. Thank you.
-
My DVD player does not open when I click on the button
Hello
I hope someone can help me.
My DVD player does not open when I click on the button.I tried clicking on eject on the DVD drive icon in my computer and it comes up with an error message.
I think I deleted the cookies the other day. Who would have something to do with the problem?Any help would be greatly appreciated that I really don't want to send my phone to a technician.
Hello
Try to manually open the CD/DVD drive.
Near the eject button, you will find a small hole.You can use a small object like staple and could push gently into this hole.
Usually, this should help to open the drive manually.
-
What should I do if my computer says that the DVD player is not correctly?
Problem with the DVD player:
It shows that the DVD player is not correctly.
What should I do?
Please, help me to solve this problem with DVD player: it shows that the DVD player is not correctly. And it is not ejected.
-
On Qosmio G20 DVD player does not work
On my laptop dvd player does not work perfectly.
I can watch DVDs and CDs, but I can't burn CDs or DVDs at all.This laptop is a former view model and think that when I bought the store I bought it since deleted most of the information
Help, please
Thank you
Hello
There are two possible reasons why you are not able to copy anything to the CD or DVD.
First, it may be possible that the drives used are not entirely compatible.
In such cases, it s always advisable to test different CD and DVD from different manufacturers.Secondly, the issue could be related to a defective laser lens; in many cases, this can happen because of a physical constraint. If the laser lens can not calibrate in a good position, then the player will not be able to handle the inserted discs.
This could be the worst case, because this issue is not repairable. Just a STRANGE replacement could help. -
My HP pavilion 14-n014nr dvd player does not work. Tried a driver fix earlier and it still does not. Any help on this would be greatly appreciated. The sooner, the better.
This is the 64-bit version of Windows 8.1 if it matters.
Hello
In this case, runs through the procedure in respect of the resolution subtopic - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that fixes the problem.
http://support.Microsoft.com/kb/982116
Kind regards
DP - K
Maybe you are looking for
-
SATEL. R15 cable required external card wireless provider?
I have problems with my connection Wireless on my satellite. R15. I was able to connect here at home, but were not in a position this week. So I called my cable company technical support and was told that he could not support 3rd party software, like
-
I need help my Webcam setting and put in place.
I NEED HELP MY WEBCAM SETTING AND IMPLEMENTATION. I BOUGHT IT USED I need help my Webcam setting and put in place.
-
Public vs network Cluster Windows 2003/2008 offline
Because the maintenance of the network device, the Public network will be unavailable for 2 hours. What is the cluster windows 2003 and response of the cluster with failover windows 2008 R2 with this situation? Do I have to manually start all resourc
-
the most effective way to make vista aster
I am 63, new computer, need serious help to speed up vista, help
-
Mute does not work after sleep/hibernate in Windows Media Player
I put Windows Media Player to mute. The little volume icon has the circle with the line through it. Volume cut appropriately. When I put my computer in hibernation and wake him up then again once the icon has yet the circle with the line through it,