Management agent online Microsoft Installer error 1714. The previous version of the Setup program of the microsoft online management agent cannot be deleted

Hello

I have a 64-bit windows 7 with the following errors:

On the Intune Console, I get the following:

On the computer logs, I get the following errors:

Product: Microsoft Online Management Agent Installer - error 1714. Cannot remove the older version of the installer of Microsoft Online Management Agent.  Contact your technical support group.  1612 system error

Product: Microsoft Online Management Agent Installer - error 1714. Cannot remove the older version of the installer of Microsoft Online Management Agent. Contact your technical support group. System Error 1612.

(NULL)

(NULL)

(NULL)

(NULL)

(NULL)

7B38333138363533462D344235372D324138372D354243392D4646443834463436314246327D

Cryptographic services failed during the processing of the OnIdentity() call in the System Writer object.

Details:

AddWin32ServiceFiles: Cannot save the image of the network Microsoft QueryServiceConfig API with no inspection service

System error:

Access is denied.

.

Details: AddWin32ServiceFiles: unable to save the image of the service Microsoft Network Inspection QueryServiceConfig API with no system error: access denied.

Put an end to a transaction of the Windows Installer: C:\Program Files\Microsoft\OnlineManagement\Updates\Download\Install\3a37a2a073d980d8441a09835c55ed5d\OmAgtInstaller.msi. Client process ID: 7296.

C:\Program Files\Microsoft\OnlineManagement\Updates\Download\Install\3a37a2a073d980d8441a09835c55ed5d\OmAgtInstaller.msi

7296

(NULL)

(NULL)

(NULL)

(NULL)

I completely uninstalled Intune to the machine, through registry and deleted all entries that will find there for Intune and Endpoint Protection.

The issue is that Intune installs successfully, but will fail to install all updates or endpoint protection. Initially, I removed the software because it has problems. In other cases, I've never had problems with uninstalling and reinstalling.

How I uninstalled:

From the console, I recused myself from the computer, whereas delete the software. I noticed that the deleted computer Intune EndPoint protection, so I had to manually remove the program from endpoint protection.

It is a forum for specific consumers. If your system or IT service can help you (or you are SysAdmin / computer SCIENCE Department), you can find appropriate support in Win7 IT Pro-specifiques forums-online https://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro

Good luck!

Tags: Windows

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    Published by: Rambeau on Oct 14, 2010 02:58

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