management of the script errors when using the step of the call placed

I have a script which is activated by a trigger of jtapi. At some point places the caller on hold, makes a call using step Place call, plays a prompt and then terminates the call.

If the trigger (first contact) hangs up when the phone for the second contact rings, when the second contact answers the phone plays the default script or "Sorry we currently live the problems of the system."

Here's what I did (without success) to try to get around it: changed the default script for the application (do not know why it does not work.) This logic is invoked in a subflow, maybe that's the problem?), placed a Terminate step for the second contact in case of square step call, put in a bunch of steps On Error Goto who attend a stage finish to the second contact.

Brandon, until the original caller is replaced, an 'exception' will be thrown.

To make up for it, to the step "On Exception GoTo" > choose the ContactInactiveException > choose the label you want the call to go into the script > clears the exception (on no exception) and then play your .wav file (sorry, the band hung up.. blah, blah) > and then terminate.

who should git'r done.

Pleae rate useful positions.

Tags: Cisco Support

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