Many aspects of the system have been changed since the last update

My Windows 7 Ultimate did an update this morning at 03:00. When I woke up and went to my computer at 6:00, I noticed a lot of things have changed. All my settings are gone. All my passwords are gone. All my files on my desktop disappeared. All my themes Aero disappeared. All my email settings (Eudora OSE) have disappeared. My preferences folder disappeared.

It is as if Windows 7 is returned to the original installation and you will have to start all over again. When I go to programs, it seems I have not lost anything, just the folders on my desktop which had shortcuts is gone. When I go to desktop customization, all themes that I had loaded down disappeared.

I had created a restore point yesterday. It's over. This morning, the update created a restore point. I could guess the use this restore point, but will not be my system try to rerun the update? I just live with it and try to implement brand new? Don't they test these updates before release? Very frustrating!

Hi TheFox22,

There are several things that interfere during the installation of Windows update and cause a few problems.

I suggest that you perform the restoration of the system to the point that was created before the updates were installed.

If you want to install the Windows update again, you will need to disable the security software installed on the computer and also the third-party program installed on the computer step called clean boot, it's to stop their interference during the installation of the update of Windows.

Disable the anti-virus software

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

I suggest that you put the computer in a clean boot state and then go to Windows update and install all available updates and check manually.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

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Tags: Windows

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