Map its HP Touchsmart 610

For a week, I get no sound on my HP Touchsmart pc (Windows7). Spotify told me that there is a problem with my sound card. Could you be so kind to help me solve this problem.

Thanks in advance.

Hello @Cello71,

I understand that you are not able to get all the sounds of your desktop computer, and I'd love to help you in this case!

To restore the sound on your computer, I recommend that you follow this document on No. sound speakers or headphone (Windows 7). This should allow to determine if the problem lies with the software or the hardware.

To get help, I'll need to know:

  1. If your computer has completed all its important updates of Windows.
  2. If you have updated your drivers from HP the HP SupportWizard.
  3. If it is a current or recent problem.

Please re-post with the results of your troubleshooting, as well as the information requested above. I look forward to your reply!

Concerning

Tags: HP Desktops

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