Mapped drives are not available. Machines inaccessible area. Can ping from command prompt.

Hello

Working in a Windows domain.  Have a 150 machines in the field.  Now, a single machine seems to have lost the authority to communicate.  This machine was a member of the domain for more than a year and has gained access to these places and several times of the mapped drives.  It's a user's machine, so not sure what may happen before this started.

At the moment the machine is connected to the network.  I can browse internet fine (internet accessed through the default gateway).  At the command prompt I can ping machines on the domain by ip or name.  Both work very well.

Can I use remote desktop to connect to other computers on the domain.

What I can't see all the drives mapped or access the domain computers via Windows Explorer.  When I try to access a mapped drive (accessible by everyone) I gat an error message.  "The location is not available.

When I try to select a machine in the field of windows Explorer I get 'open folder '.  \\XXXXX is not accessible.  You might not have permission to use this network resource.  Contact the administrator of this server to find out if you have access permissions.  The specified network provider name is invalid.

Tried this as multiple users.  Not the specific profile.  Tried under the Domain Admin and get the same error.

Search error messages and found many solutions.  None worked.

1 - removed from the field and joined.

2 - disabled and enabled network card.

3. cannot remove adapter, laptop.

4 - withdrawn from the area, has changed its name, joined.

5. deleted and added customer network Ms.

6 checked svc of workstation was running.

7 disabled the Windows Firewall.

8. multiple antivirus scans run.

9 - set network security: LAN authentication level manager' to 'Send LM and NTLM responses &'.»

Any ideas?

Thank you

Found.  Want to share others.

It was she.

http://support.Microsoft.com/kb/170336/en-us

The network logon order had disappeared.  Replaced by exporting from another machine.

Tags: Windows

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