Market Reasearch popup when it is open to the computer

I finally got rid of 'Status' HP and s 'sf_dj' windows pop up when I open my PC. Now I get one that says "MarketResearch" who asks for a CD, does anyone know how to get rid of?

I have:

Windows XP32 (home)

IE8

SP3

Gateway MX6214 laptop

grampsny

Hi grampsny

1. do you have a printer connected to the computer?
2. you have updated driver installed for the printer (if you have a printer)?

Method 1:

You can perform a security scan and check if there is a virus or spyware. Check out the link below to run the scan and check if this helps-

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Method 2:

If the problem persists, I would contact Hp support for assistance on the issue that the file is linked to the software - HP

http://WWW8.HP.com/us/en/support-drivers.html

I hope this helps.

Tags: Windows

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