MASTERED OPTION IS GRAYED OUT WHEN YOU TRY TO BURN A HOME PC PREM BRAND NEW VIRGIN DVD + R ON VISTA 32-BIT

Due to virus I had to rebuild PC using the RECOVERY partition on hard drive. All windows updates have been applied to date (August 2011). Before the virus problem (July 2011) WAS able TO SELECT THE "MASTERED" OPTION WHEN YOU are GOING to USE WINDOWS TO BURN a VIRGIN DVD + r. NEW once AGAIN, this WORKED BEFORE, NOW THE MASTER OPTION IS GRAYED OUT.  I have a brand new DVD + R blank and tried several of them thinking it was the disk (I've used this same brand (magnavox) DVD + R 4 years now never this problem of the "controlled" option is grayed out.) I use the same DVD burner which came with the PC and it allowed me to select the option "Mastered" last month (July 2011). I am using Windows HomePrem 32-bit OS (originial system that came with PC and this allowed me to select the mastered option last month. I applied all the updates Win at present. I have no other problems with the PC. Once again, driving the nail: this WORKED BEFORE, last month on the exact same hardware and the software/OS (Juillet2011), then why this option appears GRAYED out now?  This question has been asked before and 'experts' simply stressed totally USELESS MS pages showing how to select either under control or direct - I DO NOT NEED THIS HELP as I ALREADY KNOW HOW TO SELECT either option and what each is for. Also the other 'fixed' DOES NOT APPLY to this situation. (Do NOT send me to the following links because they DO NOT ANSWER to THE QUESTION: http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/burn-a-disk-mastered-is-unavailable-grayed-out/9eb41f09-1778-e011-8dfc-68b599b31bf5?page=1&tm=1312314316719#footer or http://answers.microsoft.com/en-us/windows/forum/windows_vista-sound/mastered-format-option-grayed-out/aee1469f-1095-436c-9f12-acce80c2bb99.) These 2 links DO NOT ANSWER THE QUESTION, so answer the question, do not send us in circles, always looking for the answer.  How SIMPLY THE QUESTION IS: Fix us the radio button for 'Mastered' so that it is NO LONGER GRAYED OUT when you insert a brand new, clean the DVD + R in my DVD burner (same that I had for years, which worked before) on my Vista 32 bit OS HomePRem? I have a host of (222 blank GB) of disk space and a lot of RAM (4 GB) and again I WAS able TO select the "mastered"option before my restoration." Help!

Hi RandyDonaldson,

You can check out the following link and try the suggested steps to fix the problem.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/DVD-burner-is-recognized-but-cannot-burn-files/5b4adffc-06e7-4813-923e-7f69628a8a53

The above link contains third party links provided by other users.

Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Hope this information is useful.

Tags: Windows

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