Material of Bluetooth device not found!

I have a HP pavilion dv7-4180sd compatible with windows 7 (64-bit). I currently use windows pro 8.1 (64-bit). I tried a bunch of discs bluetooth and configration setting for my bluetooth works, but it does not work yet. All software say that "material off Bluetooth or is not found. In addition to that my wifi (f12) button does not turn wifi on or off. HP me

It could be Ralink or Broadcom, there are a variety of possible configurations with your model. You may be able to identify using the vendor and device IDS. This document goes on how to find this information:

How to identify the unknown devices in Windows

Tags: Notebooks

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