Maxtor One Touch Plus 4 500 GB external hard drive no longer works.

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• 500 GB external HARD drive no longer works

  someone please help.

  About 3 months ago I bought a hard drive of PC world 500GBexternal (not sure of the model number, this is money, with external power supply, USB cable A B, very bright blue light on the front, about 60 pounds). I used it regularly both with my PS3 and my Toshiba Vista laptop.

  Suddenly it has stopped working. The blue light is on, and noise workout like its spinning but when I plug my devices nothing don't recognize. I tried with the laptop, PS3 and IMAC. Blue light beeps when you plug it into the USB port but that's all. The device don't can't see it!

  I tried a new USB cable, but it made no difference

  Please help me. I've got the years worth of photos, music and movies out there that I can't lose!

  Thank you
  Simon

  Hi Simon,.

  You have only stored the data on that HARD disk? Normally all files must be stored on a second disc, otherwise it s not a backup! ;)

  Anyway, you can see the external drive in Windows disk management?
  The external HARD drive is always turn vertically?

  At the moment it sounds like it's HARD drive is defective and must be replaced :(

• WD external hard drive no longer works! Requires formatting?

  Help! my external hard drive has suddenly stopped working and windows requires that I have format it before so I can use it again. But the bad news is that I have a lot of important data that I just can't lose so I need to know if there is anyway, any program that can help me out stuff before formatting because I don't want to lose it!

  It's a WD Elements 1 TB, and it is only about 7 months since I bought it. I think maybe some virus or something that I don't know the damn because before it empty I did some updates to my laptop and used HD once then on the second plug it has failed?
  Any solution?
  Thank you very much

  See the patches on this link:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/you-need-to-format-the-disk-in-drive-j-before-you/4e153784-3217-4425-9c39-48030af82a13?page=1&TM=1335360130323

• my external hard drive no longer works

  I have a Toshiba external hard drive (320 GB) and the FAT32 format. It was working fine but all of a sudden it was not as hard drive Toshiba but Local disk: F and it says I need to format it. What should I do? I want to backup my files :(

  There is probably nothing you can do.  Hard drives break down.  Actually, let me rephrase: all the hard disks fail.  It's just a matter of time. That is why the only safe way to keep your data is back it upward.

  If you do not have a backup, you will need to contact a data recovery service and see if they can restore the data.  However, these services are not guaranteed and very expensive (hundreds of thousands of dollars).

• WD external HARD drive no longer works with Win7 since the upgrade to Win10

  My laptop has Windows 7 installed and my external worked fine. My new laptop had win 8.1 pre-installed so I have connected my drive and worked fine but when I plugged in my Win 7 machine he was working more.

  I upgraded my new machine to win 10 to see if that would solve the problem, the drive connected but then I could not remove so I stopped the machine and deleted but I can't always connect to a Win 7 machine.  Everyone knows this?

  Hey there Leeaf72,

  I'm sorry to hear about the issue. What is the model and the capacity of the drive? Have you tried the drive on other systems or possibly with other USB cables?
  I would check if the drive is recognized in the BIOS, Device Manager or disk management. Here's how for the last two:
  Device Manager: http://products.wdc.com/support/kb.ashx?id=cXczh0
  Disk management: http://products.wdc.com/support/kb.ashx?id=xFP3QI

  I would also see if you have all the latest OS and driver updates. Try to reinstall the USB drivers. You can also try out them completely and let the update tool to install.

  If the drive is recognized I download and run WD Data Lifeguard Diagnostic and see if the car passes the quick and extensive tests. Here's a link: http://products.wdc.com/support/kb.ashx?id=a6nz3g

  Post back with some progress,

  Captain_WD.

• Toshiba 500 GB external HARD drive is no longer detected - after only 1 hour

  Hey,.

  I finally got my Toshiba 500 GB external hard drive delivered today. I had no problem setting up and to turn my laptop on, it immediately recognized and I started to transfer things for her.

  However, I accidentally stood on the USB cable to the HARD drive and disconnected. I plugged it in, but my computer did not recognize.

  Nothing I've tried has worked, always, the laptop does not recognize the hard drive.

  Please help, I've only had the one hour thing, and it already does not work! I really hope that I have not only lost £56...

  All advice is appreciated, thanks in advance.

  NEW: My father just tried plugging the HARD drive in the desktop PC is on the ground, and as soon as the USB when it is in the port, you stop the computer... causing him to lose a lot of important business email, he wrote. It starts the computer, the USB and you stop again... and this has happened 3 times until he gave up. What on Earth is wrong with this thing? I've never heard of a USB cable, stop a computer permanently, or a hard drive that does more after an hour of use...

  Post edited by: Sam_V631

  The USB port on the HARD drive may have been damaged and may be causing the PC detect a short power.

  You can try another USB cable? If it is not the cable, then the HARD drive should be sent to a Service Center for repair or replacement.

• HP HD5000s Personal Media 500 GB external hard drive is missing from the computer.

  Original title: HP HD5000s media personal 500 GB external hard drive.

  Drive K disappeared from my office. How can I get that back to use my. HP 500

  Hi Ron,

  Don't you see the external hard drive listed in Device Manager?

  You can also check if the hard drive is listed in disk management.

  a. click the Start button > Control Panel > system and security > administrative tools.

  b. double-click on computer management.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (c) in the left pane, under storage, click Disk Management.

  Please post back and we do know.

• I want to back up files and programs to an external 500 GB external hard drive with USB 2.0 connection. How can I do this?

  original title: Windows XP USB 2.0 HD backup

  I have a Dell Dimension 8100 2002 with 80 GB C and 200 GB drive F drive.  I want to back up files and programs to an external 500 GB external hard drive with USB 2.0 connection.  How can I do this?  Do I need special software to do this?  I have Windows XP Home Edition.  If I need additional software, what software recommend you?  Now I have My Documents, my pictures, etc. on F: and programs on C: any help and suggestions would be appreciated.

  Thank you, Bob Morrow

  You have a few choices.  You can buy a 3rd party program to backup such as Acronis True Image or Norton Ghostor you can install the program NTBackup comes with XP Home, but is not installed by default:

  'How to install backup from the CD-ROM in Windows XP Home Edition'
    <>http://support.Microsoft.com/kb/302894 >

  HTH,
  JW

• I bought a 500 GB external hard drive and did a full system backup. Then he told me that I need a floppy disk? After backup system restore was complete. What?

  I had a scare last week and thought that my computer crashed.  In the end, everything was fine, but I decided I had to do a full backup of the system.  Bought 500 GB external hard drive.  Full backup of the system ran through the performance Wizard mode & maint.  When finished, he gave me a saying of the warning, something like "insert a diskette to run the system restore" something like that.  Does this mean that if I have a major failure which is on the external hard drive is null and avenue?  Floppy?  What is everything?

  The disk is a boot disk that is used to access the backup files.

  The following items may be worth a visit:

  Windows XP - back up your files
  http://www.Microsoft.com/windowsxp/using/Setup/maintain/backupFiles.mspx

  How to backup easily your entire system in Windows XP
  http://free-backup.info/how-to-easily-backup-your-entire-system-in-Windows-XP.html

  Windows XP Backup utility
  http://vlaurie.com/Computers2/articles/xpbackup.htm

  For a different backup method that will include all your
  programs, personal files and settings, you can
  consider buying imaging software.

  2011 disk Imaging Software comparative review of products
  http://disk-imaging-software-review.TopTenReviews.com/

  Paragon offers a free version that can be worth a try:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Free backup & Recovery (Advanced) 2011
  http://www.Paragon-Software.com/home/BR-free/features.html
  (the name of the file to download is: br_free_advanced.msi)

• Imation Apollo HDD 2.5 "500 GB external hard drive

  I try to use my Apollo 2.5 HDD 500 Gb external hard drive. It is impossible to open it from my different computers. Paolo diferent cannot recognize the mentioned device. Can you please help me with this problem?

  Thanking you in advance

  Raul,

  Let's start at the beginning... Do you hear rattling noises when you connect your HD on your computer? If you have more likely your hard drive is physically damage and usually there is not an easy way to fix this. Some people have reported that changing the controller, that fixed it for them. Others have reported that, by opening the envelope and connect directly without cable who fix it for them (to actually buy a USB to IDE kit. Amazon has a lot for about $6). I don't think that the problem are the ports on your computer because you have tried on different computers. The next suspect is the cable.  Make sure the cable you connect your device to the computer working. Try it with a cable that you know works. Once you have check that and still Win can not detect your hard disk, check to see if the BIOS can detect. I don't know how you can access your BIOS on your computer, but is usually by hitting F2 or ESC or F1. Check the screen when your computer starts and yous should see a message on a button to change the BIOS or settings. Once more, when you're in the BIOS, there no way course right to know all your hard drives connected. Just look around and see if you can find it (do not change any settings here. You could make your computer unusable). If the BIOS can detect your hard drive, then it is time to do some work on the victory.
  -Click Start.
  -Type diskmgmt.mscand press ENTER.
  -See if you can find it there. Typically, your internal hard drive is described as disk 0. Your external should be disk 1.
  -Right click on it and find an option that says Create partition or Format.

• HP SimpleSave 500 GB external hard drive is identified however the data is not displayed

  Hi, I have a HP SimpleSave 500 GB external hard drive. Till a month back I had copied, files, documents, mp3 etc in this player. And a few weeks back when I plugged it to recover some data on this subject, I was unable to see any folder in which I had copied the same. In the properties it shows to me that about 120 GB is used, which some how make sure that data are on it, however, due to an unexplained error, I am unable to see. Any help will be appreciated.

  Hi TinmanSav,

  Follow the suggestions below for a possible solution:

  Method 1: Run the hardware and devices Troubleshooter and see if it makes a difference.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: I suggest you disable and re-enable the USB controller and check.

  Use Device Manager to disable and re-enable all the USB controllers. This allows controllers to recover the port USB of his condition does not respond. USB controllers represent the USB ports in Device Manager.

  To disable and re-enable the USB controllers, follow these steps:

  a. click Start, type "Device Manager" in the start search box and press ENTER.

  b. Expand Universal Serial Bus of controllers.
  
  Note: You need to scroll the list to find this point.

  c. right-click on the first USB controller under Bus USB controllersand then click Uninstall to remove it.

  d. Repeat steps above for each controller USB is listed under Bus USB controllers.

  e. restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

  f. check the USB device to see if it works.

  Method 3: Check if the external hard drive is recognized in disk management and assign a drive letter to the same.

  To open disk management, follow these steps:

  ·         Click Start, type disk management in the start search box and press enter.

  If the drive is detected in disk management, I suggest you to assign a drive letter and see if that does the trick.

  For instructions, see this article:

  Change, add, or remove a drive letter

  http://Windows.Microsoft.com/en-us/Windows7/change-add-or-remove-a-drive-letter

  You can also check the external hard drive on another computer.

  Let us know if that helps.

• TOSHIBA 500 GB external HARD drive

  Hello

  Please I need help...

  My system is not able to recognize all available on my hard drive capacity.

  What should I do to use the hard drive full?

  500 GB is the ability, now its GB full but only 256 and the rest I can't fill, I get a message 'not enough of free space.

  Thanks in advance for you're help!

  Luka

  That's the problem with the file system of your external hard drive,
  Check your external hard drive file system.
  -Open my computer
  -Right-click on your external hard drive
  -Select Properties
  -written to see if it is the file system FAT32 or below this (FAT or FAT16)
  you will need to format it in NTFS. Why? I'll explain later.
  -to format your external hard drive, right click on the external hard drive.
  -Select format
  -in the file system drop-down menu, select NTFS
  -Choose the quick format
  -Press OK

  After the process is finished, you can now copy the file.

  EXPLANATION:
  This happens because the FAT family of file system have the 4 GB limit only (if I'm not mistaken) in the 1 file size.
  NTFS have much higher than that, but I forgot how big it can manage 1 file. ^. ^
  but it will be far from 8 GB.

• Toshiba 500 GB external hard drive is no longer recognized

  I have a Toshiba 500 GB USB 3.5 "external hard drive of office which was working perfectly until what a few days, but now it is no longer recognized by my computer (the device does not appear on"my computer"as it used to). Help, please!

  I had a similar problem with drive external 3.5 ". After a trip he stop working. In my case, the index has been connected to the PC (not portable) IDE channel and formatting.

• Samsung S2 Portable HXMU050DA 500 GB external hard drive not compatible windows vista

  This is the first time im connect my external hard drive. im running windows vista and I get a message on the pilot is not not compatible or that I need to download a driver, so I went to the samsung support page and I couldn't find the driver... Please help

  This is the first time im connect my external hard drive. im running windows vista and I get a message on the pilot is not not compatible or that I need to download a driver, so I went to the samsung support page and I couldn't find the driver... Please help

  Click here for the driver:

  http://www.Samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000428&prd_mdl_cd=HXMU050DA&prd_mdl_name=HXMU050DA

• iomega 500 GB external hard drive

  Why windows 7 dectet my external hard drive used and how to fix

  You might want to tell if this drive worked before or if it's a new drive if its been initialized/partitioned and received a drive letter in disk management