Media center immediately crashes when I try to add the extender for the Xbox 360

I am running Windows 7 Home Premium.  I try to add the extender for the Xbox 360 to Windows Media Center. When I go to Media Center tasks and add an Extender, Media Center crashes immediately after I enter my Xbox console 8-digit code and click Next.  I have disabled the firewall of the router and firewall windows without success.  Restart the computer and the Xbox has not helped either.  Any suggestions that I can not yet put in place the Extender?

Thank you.

Hi Eric,.

Thanks for posting your query in Microsoft Community Forum!

According to the description of the problem, it seems that you have trouble connecting Xbox 360 extender for Windows Media Center.

I will certainly help you with this issue.

Here are some methods that you can try in order to solve the problem.

Method 1: Disable the antivirus software and make sure.

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Clear the Xbox 360 console system cache and check.

http://support.Microsoft.com/kb/971755

Method 3: Reconnect to Windows Media Center

In the event that something happened to your connection, try to disconnect and reconnect to your Windows Media Center computer.

To disconnect and reconnect to Windows Media Center:

a. in the Xbox Dashboard, go to My Xbox and open Control Panel.
b. Select computers, Windows Media Center.
c. Select Disconnect.
d. Select the installation program and follow the instructions on the screen to complete the Media Center Windows Installer.

For more information, see the articles.

www.Microsoft.com/Extender/Help

Here is a demo for an Xbox 360 as an Extender for Windows Media Center unit setting http://Windows.Microsoft.com/en-us/Windows7/set-up-a-Windows-Media-Center-Extender
http://www.Microsoft.com/Windows/Windows-Media-Center/learn-more/Extenders/help/Extenders-firewalls.aspx

Tips for solving problems with Windows Media Center Extender Setup

http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-Setup-problems-with-Windows-Media-Center-Extenders

If the problem persists, or you have questions about Windows, do not hesitate to let us know. We will be happy to help you.

Tags: Windows

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