MEDIA CENTER STOPS WORKING WHEN I TRYING TO PLAY MOVIES THAT I HAVE DOWNLOADED

Media Center will not play any movie I have in my library, it plays fine in the music video, the same movie will play well when I use Windows Media Player by itself without open Media center.

Is there any solution for this?

Hello KINGPIN62,

Thank you for your response.

To check, are video files in a monitored folder of Windows Media Center?

To add or remove folders to be monitored by Windows Media Center, see the following steps:

·         Since the Windows Media Center start screen, navigate to tasks, and then click settings.

·         Click configuration library > add folder to watch and then click Next.

·         Click one of the options under which folders you want to add, and then click Next.

·         Naviguer, navigate to the folders you want to add, and then select the check box next to each folder.  Click next and then click Finish.

Alternatively, you can try to perform the clean boot to verify if a background program may interfere.

To perform a clean boot, see the link below:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

You can also check if the necessary codec to play the video files is installed.

For more information about the location of the codec, please visit the link below:

Playing videos in Windows Media Center: frequently asked questions

In addition, you can also check with the seller or store movies downloaded for additional codec information for video files.

Please let us know if the above steps help you to solve the problem for you or if you need assistance.

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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