Media Go is not import photos and videos automatically

Hi guys!

I have the latest version of Media Go installed on my computer running Windows 10. Given that I have updated to windows 10 in the import menu disappeared. This is clearly a problem of compatibility because I rolled back to Windows 7 and it's there. Return to Windows 10 is not there anymore. I tried to reinstall Media Go, PC Companion, same story over and over again.

Please forward this issue to developers.

Have a nice day!

Hi again,

We checked again, but you should now see the option. Can you connect your phone again and let me know if you have the possibility now?

Tags: Sony Software

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