Media Player will not work "Windows Media Player cannot play the file because the required video codec is not installed on your computer."
I currently have Windows 8. However, when I try to play a seminar online on the internet, I get the following message is displayed:
Windows Media Player can not play the file because the required video codec is not installed on your computer.
Can someone point me in the right direction to solve this problem?
Please and thank you!
Hello
Welcome to the Microsoft Community forums.
I understand that you are not able to play a Webinar on the windows computer using Windows Media Player 8.
I would be grateful if you can provide us with the following information to help us better understand the issue.
1 you get an error code or the name of the codec to install?
2. are you able to play other files with Windows media player?
3. What are the file format of the multimedia files that you are not able to play using Windows media player?
4. are you referring to the video file saved using Webinar?
This problem is caused if the file format is not supported by windows media player.
Codec compresses or decompresses media files. Windows media player uses codecs to play and create media files.
See the link below for the types of files supported by windows media player.
https://support.Microsoft.com/kb/316992?WA=wsignin1.0
You can also refer to a link to find out what codecs are installed on your computer.
Additional information:
See the link below if you receive a playback audio codec error but video does not play when you play files multimedia in Windows Media player 11, as shown in the link also applies to Windows Media player 12.
http://support.Microsoft.com/kb/926373
I hope this helps. If you have any other questions, we will be happy to help you.
Tags: Windows
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I suggest you try these methods and check the status of the issue.
Method 1:
Open the troubleshooter in the Windows Media Player settings:
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-TroubleshooterMethod 2:
Install the latest version of codecs:
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questionsWarning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Method 3:
Update a hardware driver that is not working properly.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
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1. do you get an error with this error code?
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I suggest you go through the steps and check.
Method 1:
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e. visit the sound card manufacturer's Web site to determine if a newer version of the driver is available for download.
Method 3:
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Additional reference on:
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HelloHave you done any software or changes to the material on the computer before this problem?You mentioned that the files do not play on a third-party player as well. I suggest you to check if the files are corrupt.Method 1:How to Download Codecs automatically in Windows Media for Windows XP player
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What version of Windows are you using?The free VLC Media Player may be worth a try...
It will play anything.(FWIW... it's always a good idea to create a system)
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http://www.filehippo.com/download_vlc_32/
(works on XP, Vista, 7, 8)
(the name of the file to download is: vlc - 2.0.5 - win32.exe)(FWIW... it's always a good idea to create a system)
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http://www.filehippo.com/download_vlc_64/
(works on XP, Vista, 7, 8)
(the name of the file to download is: vlc - 2.0.5 - win64.exe)And the following links may be worth a visit:
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1. what changes have been made to your computer before the problem?
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http://support.Microsoft.com/kb/316992
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I. Suuresh Kumar - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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concerning
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1. What is the format of the video file?
2. what operating system is installed on the computer?
Method 1: Run the troubleshooter in Windows Media Player on Windows 7 settings:
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
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(For Windows Vista)
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the utility tells me I have no decoder... the only thing I can think is that if I actually deleted it... I rarely remove anything because I do not add a lot... but it is possible a few weeks ago, I have to get rid of some things (I'm quite cautious because I'm not an expert). It is the Media Player version 11, I was trying to use... but I rebooted now 10 to see if there was something to update related that mess.
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do a system restore to a time before this started
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(FWIW... it's always a good idea to create a system)
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point in Windows XP
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http://www.filehippo.com/download_vlc/
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http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
(works on XP/Vista/7)Or... you can try to download and install one of
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Restore point before installing software or updates)* Proceed at your own risk *.
(1) K-Lite Codec Pack (full)
http://www.filehippo.com/download_klite_codec_pack/
(Win XP / Vista / Win 7-32 bit and 64 bit)(2) information on CCCP (combined Community Codec Pack)
http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
(Windows 7, Vista and XP SP1 and above - 32-bit and 64-bit)Good luck...
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I can easily play these files with RealPlayer or VLC so I don't think it's a driver problem, and it wasn't a corruption right after installing the other players. WMP seems to work OK when playing music or AVI. And there is no harm to hear a sound (wav or midi) in Windows for various system events. Have already uninstalled/reinstalled WMP without result.
Thanks for your reply.
I have since determeined the problem comes from an updated codec package I installed a few weeks ago. These codecs were from Shark007 which I believe is a Microsoft MVP. Use the codecs from this site for a number of years without any problems so I did not initially suspect it was the source of the problem. I uninstalled the codec pack and installed K-light package and everything seems to be Ok now. Now, I'll be in contact with the members of this forum.
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Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer
Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer
====================================
FWIW... Win XP cannot natively recognize Commercial
DVD video... it requires a DVD decoder.If you could play before commercial video DVD...
do a system restore to a time before this started
may be your solution.Or you could buy a DVD decoder at the following link:
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Info about DVD decoders:
Plug-ins for Windows Media Player
http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-insOr you can download and use one of the following freeware
media players:VLC Media Player
http://www.filehippo.com/download_vlc/
(works on XP/Vista/7)Media Player Classic Home Cinema
http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
(works on XP/Vista/7)Or... you can try to download and install one of the
Following codec packs.(FWIW... it is always preferable, if you create a system restore
point before installing any software or updates).* Proceed at your own risk *.
(1) K-Lite Codec Pack (full)
http://www.filehippo.com/download_klite_codec_pack/(2) information on CCCP (combined Community Codec Pack)
http://www.CCCP-project.NET/wiki/index.php?title=Main_PageGood luck...
Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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