Media players and windows Explorer crash

Hello

Recently I got this problem where my windows Explorer crashed whenever I opened Control Panel, specifically, whenever I tried to view the system information. I tried a few "solutions" that I saw on the internet nothing has worked so far - this all started about 2 months ago, when I tried to update my graphic drivers.

Then a few days ago I was watching movies with my laptop and I fell asleep while the film was presented, my laptop is not plugged the battery flat overnight. When I woke up and return the laptop computer he would play no matter what video file with any of my media players (Windows Media Player, GOM or VLC) - when I try to open the video file, it simply says that GOM/VLC/WM has stopped working, then closes.

Important notes:

-I am able to watch movies if I boot in safe mode (there is simply no sound.)

-I can also go in control panel - system of information if I boot in safe mode.

-I am running windows 7 (with the latest updates)

-J' use a pavilion dv6.

-All music files open with media players, the problem is just video files.

I suspect it's a graphics related question, but I'm not sure. It works as it should when it is in safe mode, but I don't know how to say what is causing the problem.

Many thanks for any help :)

Hi Mithrandir,

I found the problem!

I updated the graphics driver and that seemed to do the trick - the players videos play in all media and is not any control panel crash or media players.

The only problem I have now is that after the backlight driver update does not work (although it is a driver issue it seems that many people have had) - I was wondering if you know if it is possible to reinstall the previous driver (not just go back to it, but have in fact all this re installed because I think there's maybe a corrupt file or something like that which was causing the) problem)

So, as I thought it was the graphics driver that caused the outcome...

Tags: Windows

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