'Medium' Fonts Mac Mail - does not

I have been using the medium fonts widely mail in Apple Mail but recently seen a problem where I can not select medium by mail. On trying to select medium-sized fonts, it will automatically switch to regular.

Question can be specifically Helvetica Neue - medium.

  • Font book is restored to the Standard fonts / posted / solved duplicates without any problem
  • Neue Helvetica - medium works well with all other Apple Applications
  • Tried to copy the text in average Pages Mail app but same police that does not work. Middle turns into Regular

I would appreciate if any help could be provided on this. I am running OS X 10.11.5 and recently migrated to a new MacBook, but seeing the same issue.

Do police average book

Medium fonts that I'm not able to apply

Hi npunhani,

Thank you for using communities Support from Apple. I can see from your post that you are having problems with the use of a specific font in the Mail application on your Mac. I like to use some fonts as well, so I can understand your concern. I will be happy to provide information on this for you.

As this problem seems to occur specifically in the Mail application, what I would like to first of all is to try this out on a test user. This will help us determine if this is a question broad system or a specific user. This article of resources will, How to test one problem in another user on your Mac account. Once you are in a different user account, please add the email account and see if you are able to use this specific font. If you are unable to use this font, if it please you, then close the test user account and start the Mac in safe mode. Start in safe mode takes a little more time to start. Once in safe mode, open the Mail application and add which email account and once again, a test to see if you can use this font, Helvetica Neue - Medium

This article will over the steps to put you into safe mode.

Try safe mode if your Mac does not end commissioning

To find your main office after using safe mode, simply restart your MacBook Pro.

Have a great day!

Tags: Mac OS & System Software

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