Menu options lack analytical Photosmart C5180

My menu scan shows only two options 1. Scan and reprint, 2. Scan to memory card. The scan to a file or an e-mail message options disappeared. How can I fix this?

Hi Delray,

Since you do not see the option "Scan to computer" after pressing the scan button, it is simply related to the 'no. Scan Options '.

(1) you are able to scan from the HP Solution Center?

(2) try the HP scan Diagnostic Utility

(3) also check this DOCUMENT that relates to this error on the printer condition.

Tags: HP Printers

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