Message access denied when you try to contact support

Hello, after trying to contact Apple Support, my browser displays this message:

Access denied

You don't have permission to access the 'http://getsupport.apple.com/GetproductgroupList.action' on this server.

Reference #18.266cd417.1450962958.35a19121

I thought that he might just have the browser (Chrome), so I tried another (Internet Explorer)... same error.

I read somewhere that I should try to empty my cache... tried too, and it's the same thing!

What can I do because I'm now stuck in a position where I can't access the Support section of the Web site?

Thank you!

This seems to be related to Apple to block your IP address for some reason any. Because you can't call Apple because it is the process which is a failure, you might try to jump to the solution for one user found here > Re: access is denied. You don't have permission to access the 'http://selfsolve.apple.com/agreementWarrantyDynamic.do' on this server (all services back-end from Apple are connected, it seems)

The other two 'victims' in the thread never returned to report their success (or lack thereof)

Try from another computer (or another location) would be exhausted your troubleshooting skills. Get with your ISP technicians (who may be able to contact Apple on your / their name) is your next step.

Alert our hosts - who are not involved in the site other technologies that make housekeeping and other - you CAN get a way actually communicate with a real person to Apple, but try your next ISP

Happy holidays

CCC

Tags: iPhone

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