Message ' load paper ' wrong on Officejet 6500 has more

Similar Questions

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP officejet 6500 has more poster "original jam". There are no jams, how do I clear the message?

  HP Officejet 6500 has more poster "original jam.  Clear the jam, and then press 'OK' to continue. "There is no paper jam and the printer will print as long you don't try to use the automatic charger.  However, the error message continues interfering with scanning and other print jobs.  Any ideas on how to clear the error message?  I tried to reset, nothing helps.

  Thank you.

  Hello HPAllinOneSande,

  Perhaps there is a jam that is located somewhere on the printer. See if you can follow these steps to clean the error and the jam.

  ' Original jam: clear jam and press OK "Message displays on the all-in-one

• Where should I go? message on LED on officejet 6500 has more "Prob with ref doc printer 0 < 61011 bed.

  Where should I go?  message on LED on officejet 6500 has more "Prob with ref doc printer 0".<61011>

  See the steps in this troubleshooting page.

• OfficeJet 6500 has more I printed some photos and now won't print regular documents.

  Software problem with paper size selection.

  I've used the Officejet 6500 has more several years with no problems. Recently, I have printed photos and changed the size of the paper, it printed fine. Now it will not print any document or e-mail message said selected paper size is incorrect. I looked for different paper formats and changed the letter. Same problem will not print documednts. It will correctly display the photos. I have deleated and reloaded all HP software already.

  Is it now a Windows 8 malfunction?

  Help.

  Thanks for the offer. I continued to work on the set-up and you have the printer to work.

  Thank you.

• Why my hp officejet 6500 has more printer take ten minutes to four pages of fax?

  HP Officejet 6500 a Pus E710n-z series

  Windows 7

  Why my hp officejet 6500 has more printer take ten minutes to four pages of fax? No change has been made and no error message. This seems to be an extremely long time for only four pages!

  Firmware has been day t0 then did a hard reset and tested a fax. seems to be faster, but was not a very detailed page. will be able to say when I have more pages to send. If this is no better at this moment, will post back.

• Windows 8 does not support HP Officejet 6500 has more

  Dear all,

  My operating system is Windows 8, however, when I install the HP Officejet 6500 has more, I'm unable to install the printer driver. The error message "the operating system is not supported".

  I would also ask HP to meet this emergency request.

  Thank you

  George Tay

  Hello

  Where do you find the printer driver? From the CD? I believe that the CD is released before Windows 8. This can help:

  http://h30434.www3.HP.com/T5/Windows-8-release-preview/Windows-8-driver-information-for-LaserJet-ScanJet-and-other/m-p/1856247/highlight/true#M703

  Kind regards.

• HP Officejet 6500 has more by using a different IP address than before

  I have a HP Officejet 6500 has more. Until yesterday, the printer worked wirelessly with my Mac OS 10.6.8 using the same IP address in IPv4 as the computer. I ran the HP Network Config page and it shows an IP address different today that it did. Is the message that I get when I send a document to print wireless: network host 192.168.1.101 is busy try again in 10 seconds.

  I checked the IP address of the printer and it is 192.168.1.100 (not 101). Therefore, they do not speak with each other. I treated all the solutions that I can find on the HP network to see if I can get the two survey periods to match and nothing seems to work. I turned off, turn off router, off modem, printer is off, turned off computer and lit them all back. No help.

  Any suggestions? Can I print using USB, but it's embarrassing.

  Something doesn't look good - maybe that I misunderstood... You say above, your computer and your printer had the same IPaddress and, when this is the case, you were able to print. Now, the printer and the computer have different IP addresses and now, you are not able to print. If this summary is correct, that then it seems to me that it should be exactly the reverse.

  If the IP addresses were the same, there is a conflict between devices, a bit like a mailman trying to deliver mail to two different locations which have the same addresses... What place receives the mail? It is normal for all network devices have their own unique IP address - how each device gets its own mail... or data packets.

  From the sounds of things, your printer is 100 but the MAC OS think its 101. Therefore, the print job is sent to 101 and never happens at the printer. You have two options... tell the OS that the printer is located at 192.168.1.100 or that, to avoid this problem in the future, on the IP address of the printer a static address, just guessing anything below 100, as 192.168.1.50 and then specify the operating system that the printer is located to 192.168.1.50.

  To make the choice of the latter, you must use your internet browser (Safari) and navigate to the 192.168.1.100 address. There is a web interface for your printer. Look for the network settings, then you can change the way that the IP address is obtained from dynamic (DHCP) static. And, after that, you need to find the IP of 192.168.1.50. It is also important to complete the subnet mask that will be 255.255.255.0. Finally, if your printer includes "web applications", you should also check the DNS addresses. You can use: 8.8.8.8 and 8.8.4.4 (Google's DNS servers) or 208.67.222.222 and 208.67.220.220 (OpenDNS servers)

  Note that when you save / apply the changes, you will lose your connection to the webinterface of the printer as the printer will have a new address. To return to the printer web interface, access the new static IP address.

  As far as to say where actually the MAC OS printer, the simplest option, as appropriate, is to use the HP tool to add a network printer or a device. To do this, AFTER you change the IP address. The HP software will scan the network printer and it should give you a result that shows the printer to the new static IP address. Installing and if possible, the name of the printer with a few references of "static HP or the"HPat192.168.1.50"set as default printer and remove the old definition of HP printer.

  The other option to speak the printer MAC must use Add a printer via system preferences > printer/Fax. I'm fairly certain that the MAC tools can analyze the LAN... in any case, it will be a more complicated procedure. Better for a user MAC more warned give assistance if you go this route.

  Hope this helps

• HP Officejet 6500 has more cartridge sit properly.

  I just replaced all ink cartridges in my HP officejet 6500 has more.  The yellow cartridge is not slam into the cradle, as others do.  Therefore I get an error message saying that the 'cartridge is missing or damaged."   What should I do?

  My operating system is Windows xp.  We are wired and I don't know if we are 32 or 64 bit.

  Thank you.

  

  Hi I think you are talking about the transparent plastic glass that precedes, it was old design but we have removed the same part of the design, but it should continue to work.

  THS printer type media.

  You have a spare cartridge to try to install and see if it fits.

  If this is not the case please call HP support and they should be able to help furthur.

  Thanks for all your support

• Win7 x 64 install an Officejet 6500 has MORE. Cannot print

  Win7 x 64 install an Officejet 6500 has MORE. Printer is connected to the wireless very well. Win7 x 64 computer can ping and see the printer on the network.

  Get a message error everytime I try to print saying: "it cannot connect to the printer.

  Same computer can connect to the printer and to view and modify settings wireless very well.

  I guess it's a problem with Win7 x 64. I need to fix this before to decide to take back to Costco and exchange for the Canon I almost branch instead. HP you have always had driver problems, but still? Really!

  Has taken over the crappy HP. Picked up a Canon PIXMA MX882 instead. Impeccable installation, in 10 min I'm printing, scanning, fax wireless with not a single question.

  I am VERY disappointed with HP and its incompatibility with Win7 x 64 drivers. Don't advertise your crap software is compatible, when it is not! I lost hours of my personal time, trying to get HP to work then most of time taking the piece of crap back (I really like the hardware of the printer - software "guys really?"). I will never buy another HP printer. And on the Canon Wireless Setup was easier. A button called easy set up on top of the printer and BAM done. * beep * HP, * beep * indeed.

• How to print from my ipad to the officejet 6500 has more?

  I read that there may be something else than necessary. I want to print directly to the Officejet 6500 has more. Apple said ths is an Air Print printer able to do this. I don't take this monster out of the box until I know he will do what I want without a lot of trouble. Thank you.

  OK, so you were talking about requiring the update.  It is difficult to say that all depends on if it came with the new firmware or not.  It is not really relevant, however, because it will be updated as soon as Web Services.  This process takes a few minutes.  There is no computer necessary for the update of the firmware as long as the printer has internet access (which is directly connected to a router via ethernet or wireless).  Yes, a connection ad hoc, you will be able to print from the iPad, but you can use its 3 G connection instead of through your router.  It can only support a single WiFi also.  Go ahead and set up the printer and keep me posted on what happens.

  BTW - what is the problem with your PC that it cannot access the internet?

• OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

  OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

  ink.  The printer works, because the other colors of printing.  It worked very well and when

  printing, black has slowed and now does not work.

  I called technical support.  Megan has been very helpful to me through the steps to

  clean the print head.  Unfortunately, the black cartridge still does not print.  I have

  has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

  have a new printer.

• OfficeJet 6500 has more - copy

  How can I copy from an original two-sided and a double-sided copy?

  Hello

  The Officejet 6500 has more provide the duplexing only.

  The duplexer to this model provides no ADF Suplexing options.

  You can find the specifications below:

  http://www.shopping.HP.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=CN557A%23B1H&JumpID=oc_r1002_usenc-001&lang=en&cc=us

  SS, maybe you'll see, impressions recto only are provided.

  Kind regards.

  Shlomi

• OfficeJet 6500 has more printing problems

  My Officejet 6500 has more (model CN557A) is connected through the USB port.  My operating system is XP.    I can scan my computer, I can copy and print from the printer control panel, but I can't send anything to print from my computer.  This problem just started about 3 days ago.  I tried troubleshooting but I have not received the case.  I did not add new programs, and I have 194 GB free on my hard drive.

  Can anyone help?

  N ° however, I accidentally discovered the problem.  I had a card reader connected to my computer to download pictures.  Apparently it disrupted the cycle of printing for my printer.  I removed the card reader and the printer works fine now.  Thank you for your response.

• How to set default COPY for HP Officejet 6500 has more quality DRAFT?

  How can I set default COPY quality to the PROJECT for HP Officejet 6500 has more?

  Hello

  Press on copy on the front panel of the printer, then press the settings button.

  Quality faucet and quick selection / project.

  Press on set as the new default settings, and then click Yes to confirm the changes.

  Later draft quality will be used for the copy unless any other quality is selected.

  Kind regards

  Shlomi