Message "memory full" Sony ICDPX312

I have a digital voice recorder (model ICDPX312). I used it for about six months without any problem.

Now he's giving a message "memory full" when I try to save a new file - in spite of the fact that I have not ALL sound files on the recorder (all have been moved to my desktop computer and deleted from the device).

When I plug it on my Mac, and 'get info', told me that 1.9Gigs is available (as it should). When I navigate in the folders in which the records are stored, I can confirm that there are no remaining files on the device.

How to reformat (?) the device so that it frees its memory and I can continue to use it?

Thank you for your post and welcome to the forums.

There is a formatting procedure which is on pg 85 users manual:
http://www.docs.Sony.com/reflib/docget. ... 0,' manuals
If this does not work please contact the Sony Support by clicking here:

http://eSupport.Sony.com/us/Perl/suppor... l = ICDPX312

Tags: Sony Products

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