message reads: your computer must be restarted to complete a previous update of Firefox. Do you want to restart now? After each restart, the same message appears and I can't open Firefox

My office uses Windows 7 Professional, as shown above, that I need advice how to open Firefox. I tried to uninstall Firefox, but the same message, which is stated above and multiple reboots fail

I had the same problem after trying an update of Firefox 7.x to version 9.0.1.
I deleted the file named "firefox.exe.moz - upgrade" from the folder C:\Program Files (x 86) \Mozilla Firefox. After that, I was able to uninstall Firefox from the control panel. After the reboot, I was able to install Firefox 9.0.1 and run it without error.
My OS is Windows 7 Professional 64-bit. I was installing the UK English version (I got the U.S. English version above).

Tags: Firefox

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