message says that I am not genuine Windows

Separated from this thread.

Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->

Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4THM3 - 74PDB-4P2KH
The Windows Product Key hash: 88kCx56CIRkBJG3 + gKpBHkCTqAA =
Windows product ID: 00371-OEM-8992671-00137
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {8F973713-4555-42AC-8EF9-B11B838BAEA6} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7600.win7_rtm. 090713 1255
TTS error:
Validation of diagnosis:
Resolution state: n/a

Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002

Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002

OGA data-->
Office status: 102
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->
[File mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office details: {8F973713-4555-42AC-8EF9-B11B838BAEA6}1.9.0027.06.1.7600.2.00010100.0.0.048x 64*-*-*-*-4P2KH00371-OEM-8992671-001372S-1-5-21-1632957827-4231111362-2345578267TOSHIBASatellite A505INSYDE1.4020100831000000.000000 + 0004DB83607018400FC04090409Time(GMT-05:00) Standard is03TOSINVTOSINV00102100Microsoft Office home and Student 20071219

Content Spsys.log: 0 x 80070002

License data-->
The software licensing service version: 6.1.7600.16385

Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700137-02-1033-7600.0000-1182015
Installation ID: 003281953205524940334583108061630155101334152353355015
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 4P2KH
License status: licensed
Remaining Windows rearm count: 2
Time to trust: 13/05/2015 01:50:31

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:

--> HWID data
Current HWID of Hash: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GEYfQLfCJ8EM55ijmjSWlonPFSAJNiVXF0 =

Activation 1.0 data OEM-->
N/A

Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
START TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT INTEL Calpella
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INTEL SataAhci
ASPT INTEL Calpella
SSDT INTEL SataAhci

If the problem started in December...

If KB3004394 is installed, uninstall it and reboot twice.

Do a check of updates and install the new version of KB3004394 and other updates.

restart again, run a new report MGADiag and post it.

If the problem started recently...

This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

Intel rapid storage driver installation

try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the download of iata_enu.exe)

Once complete, please restart twice, then after another MGADiag report.

Tags: Windows

Similar Questions

  • 0xC800247 error message says that I am not genuine Windows

    Below the full report is produced by the MGADiag tool. I am running Windows 7 Home Premium [Version 6.1.7601]

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation code: 0x8004FE21

    Code of Validation caching online: 0x0

    Windows product key: *-* - 73CQT - WMF7J-3Q6C9

    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG

    Windows product ID: 00359-OEM-8992687-00010

    Windows product ID type: 2

    Windows license Type: OEM SLP

    The Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {ABCB539A-EA2A-45CF-A770-B953F4EA7EEB} (1)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Home Premium

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.120503 - 2030

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 100 authentic

    Microsoft Expression Web 2-121

    Microsoft Office Professional 2007-100 authentic

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003

    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->

    Office details: {ABCB539A-EA2A-45CF-A770-B953F4EA7EEB}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-2936973993-4269485491-3530644344Hewlett-PackardHP Pavilion dv7 Notebook PCHewlett-PackardF.3620091009000000.000000 + 000B8863107018400F804090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-MPC100121Microsoft Expression Web 2122F75B12BFA8B576oHn49xG8pUo6JJfCRwz52x1hlIs = 78727-699-0894115-59287 0 100Microsoft Office Professional 200712/um8TgRfmJG09lCdX2NdhD6gSDw =81605-958-5125663-655171 83C8370D69BCF7C

    Content Spsys.log: 0 x 80070002

    License data-->

    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition

    Description: operating system Windows - Windows (r) 7, channel OEM_SLP

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2372009

    Installation ID: 009050044272158684655343018142579033865500200896372465

    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial product key: 3Q6C9

    License status: licensed

    Remaining Windows rearm count: 2

    Time to trust: 23/11/2012-12:13:21

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: n/a

    Beyond: 0x000000000001EFF0

    Event timestamp: 11:20:2012 21:02

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: recorded, Version: 7.1.7600.16395

    Output beyond bitmask:

    Altered the file: %systemroot%\system32\sppobjs.dll

    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Altered the file: %systemroot%\system32\sppwinob.dll

    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data

    Current HWID of Hash: MgAAAAEAAQABAAEAAAACAAAABAABAAEA6GFGZFwWJBwkshIQmohiXqhgOvVYwsR8Rso =

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    HPQOEM APIC-SLIC-MPC

    HPQOEM FACP SLIC-MPC

    HPQOEM HPET SLIC-MPC

    START HPQOEM SLIC-MPC

    MCFG HPQOEM SLIC-MPC

    LAURENCE

    ASF!                                     HPQOEM SLIC-MPC

    SLIC                                      HPQOEM                             SLIC-MPC

    SSDT PmRef CpuPm

    The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

    Download and install the latest version of...

    http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=21730

    Then run another MGADiag report and view the results.

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  • 2 problems: code 80070424 error and a message saying that I am not under a copy is authentic.

    Out of the blue, I get a message in the corner of my screen, "Windows 7 Build 7601, this copy of Windows is not genuine." All day, I tried Microsoft solutions without success. At the same time, I got a window that asked my product ID, and I used the 25-digit Microsoft label on my computer. The ID was dismissed as unfounded. Long story short, I got the key product using Belarc and its different from that on the label, but it's correct. I know because Microsoft, I learned the last 10 digits and it matches. Now I can not find the Microsoft page requesting my product ID. I don't have the option, click Start, right-click computer, click Properties and activate. It says unavailable.

    Second problem that my being the result of the first, when I use the update of the window, I get the error code 80070424. I tried all the solutions on the Microsoft Web site, and I feel like a dog chasing its tail. I downloaded all Fixit and even said that it is not a problem with the Update window. When I click on windows update, I get the message "you may be victim of software counterfeiting. My computer is a gateway and Windows 7 has been factory-installed by Acer.
     
    Of you techies light allows an old man to solve these problems?
    Jerry

    Hello

     
    Thanks for posting of application on Microsoft Community.
     
    According to the information you have given it seems that you are not able to run Windows Update as a result of not being able to activate Windows. Therefore logically first difficulty
    the problem of activation and then work on Windows updates.
    As you say "at a time given, I got a window that asked my product ID, and I used the 25-digit Microsoft label on my computer." The ID was rejected as unfounded". I wish to inform you that a product ID is different from the product key. If you receive an activation window then in order to validate the window you must enter the product key 25 digits.
    The 20-character product * ID * is created during the installation and displays highlight down (in the Activation section) on the opening window resulting Panel right click on the computer icon and select 'Properties' from the context menu. It is used to get/qualify for technical support (limited though it may be) of Microsoft; It is of no use during the installation process.
    25 character product * key * is used to 'prove' ownership of a license is necessary to perform the installation and is either stored on the DVD packaging on a sticker that says "Don't lose that number", or on a certificate of authenticity (CoA) label
    for an OEM computer.
    To access the window of Activation of Windows, follow these steps:
    1. Click Start
    2. Type slui.exe and press ENTER.
    3. You will see the Windows Activation window
    4. Enter the 25-character product key and try to activate Windows.

    See also the suggestions of Keith - on April 30, 2010

     
    Error "Windows is not genuine" in Windows 7 or Windows Server 2008 R2
    Note: Above the method contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    For the problem with Windows Update, I suggest you refer to the article below:

    Windows Update error 80070424

    http://Windows.Microsoft.com/en-us/Windows/Windows-Update-error-80070424#1TC=Windows-7

    Additional reference:

    Genuine Windows: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

    Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

  • I'm updating (5 times), but I still got the message saying that I am not on the latest version of Firefox. Why?

    Why is firefox not updated when I have updated approximately five times (version 18)?

    If please restart your computer and try again. If this does not work, please try a clean reinstall.

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox and all the leftover program files and then reinstall Firefox. Please follow these steps one by one:

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click Exit in the file menu or Firefox) and confirm all future messages.
    3. Now, uninstall Firefox by following the steps mentioned in the article to Uninstall Firefox .

    IMPORTANT: Under Windows, the uninstall program has the option to remove your personal data and settings. Make sure that you have not check this option. If not all of your bookmarks, passwords, extensions, customizations and other Firefox data user profile will be removed from your computer.

    After uninstalling Firefox on Windows, delete the folder of the program "Mozilla Firefox", located by default in one of the following locations:

    • (Windows 32-bit) C:\Program Files\Mozilla Firefox
    • (On 64-bit Windows) C:\Program Files (x 86) \Mozilla Firefox
    1. Go to the Windows Start menu and click on 'computer '.
    2. In the Explorer window that opens, double-click on disk Local (c) to open the C:\ drive.
    3. Find the folder "Program Files (x 86)" or "Program Files".
      • On 32-bit Windows, double-click the Program Files folder to open it.
      • On 64-bit Windows, you'll see a folder "Program Files (x 86)" AND a "Program Files" folder. Open the Program Files (x 86) folder.
    4. You are looking for a folder of Mozilla Firefox . If you find one, right click and select delete and confirm that you want to move the folder to the trash.

    Now, go ahead and reinstall Firefox:

    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

  • When I turn on my Lexmark printer, I get a message saying that the host process (Rundll32) windows has stoped working

    I had trouble trying to use the system scan on my Lexmark printer. I have uninstalled & reinstalled the all-in-one Lexmark & now I get a message saying windows (Rundll32) host process has stoped working. Please can you help solve this problem.

    Concerning

    P. J.

    Hello

    1 did you change on your computer?

    I suggest you to follow the links and check out them.

    Method 1:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

    I also suggest you to contact Lexmark printer and check.

    http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US

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