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• My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

  My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

  and also installed the latest driver by using the Software Update Wizard software.

  That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

  The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

  I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

  If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

  MalwareBytes AntiMalware

  SUPERAntiSpyware

  Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

  Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

  Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

  Uninstall all software from Dell to control panel > Add / Remove programs

  Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

  Close all running applications (anything with an icon on the taskbar).

  Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

  After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490

• Error message: 0x800106ba when you try to activate Windows Defender?!

  I am trying to turn on Windows Defender, & get the message error: 0x800106ba. Tried to restart the computer, as the error message suggested, even. Can you help me? OnePennyShort

  Hello OnePennyShort,

  Thanks for posting on the Microsoft answers Forum.

  I recommend that you look at the solutions of the following missions:
  http://social.technet.Microsoft.com/forums/en-us/itprovistaapps/thread/f5536f2d-ACEB-41A5-beb6-92e5d3b2f73f

  If this does not help then try the following suggestion:
  Right click on command prompt and run as administrator. Type the following command:
  WinMgmt /verifyrepository
  If the system returns "referential WMI is not consistent", run this command:
  WinMgmt /salvagerepository
  The first time you run this operation fails. (It will assign orders to stop services leading to failure. "This may take a few minutes for the services to stop). Run the command again. You may in fact need to run 3 times before finally runs and ends on its own.
  Reboot your system.

  If please reply back and let us know if it helped to solve your problem or if you still need help.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Get the error message: error 42144 TL0 {archive OLE is corrupted.}

  I try to help my husband with this error message he gets.  It is running Vista with IE 8 on a Sony Vaio laptop with ram 1 G.  He's very frustrated.  Does anyone have any suggestions or can provide any help?

  Thank you, karfrank

  When this message occurs? What's the full text of the message?

  The only references I can find for this message suggests that it is associated with the Avast antivirus.

• Impossible to stream radio. Message reads related to codecs.

  Original title: codecs

  I have problems with the streaming of radio Error Message suggested that it might be the problem with codecs.

  Download K-Lite Codec Pack

  Does that help?

• uppdate iOS 9.3 bricked my iPad2, now what?

  iOS 9.3 COMPLAINT

  I've been asked for some time updating the iOS 9.1 on my 2 32 GB iPad for version 9.3.

  Apple says that iPad is working well so far and I have had no personal reason to update, but "you should always upgrade to the latest version" for reasons of security...

  So I did. After that my iPad asked to connect to iTunes.

  So I connected. My options were 'Update' or 'Factory Reset'.

  I chose "update" a few times, but all ended in an error message (different every time).

  I even tried to update via iTunes updated on several different computers.

  So finally, I resorted to a Factory Reset.

  The difference is visible is that now, not even my iPad ID present in iTunes when you try to connect.

  It seems that the attempt to update totally and completely brick my iPad.

  Suggestions anyone?

  EVIL - the _lead_me_to_believe_ just updated, it's just my iPad in brick.

  Here's how I see what happened, and what didn't update to inform me.

  The first question here was the download (1.33 GB) took an hour to complete with iTunes.

  However, after 15-20 minutes the updater had fed up and said something to the effect that he didn't connect to the download server and offered for the update or restore again.

  This message is confusing. My computer connects to everything else, so why not Apple download server. Some error messages suggest that the Hosts file needs to be reset. Why? After all, he has not presented a problem before, or for other programs. Another message (1639?) provided that the download is still in progress the idea, '' maybe. '' And it has been.

  If I answer the "Connection failed" message by selecting the update again, the download continues, but since it takes an hour to complete the download, try the same the second fails with the message "cannot connect". And even a third update attempt will fail in the same way.

  Instead, the update should have told me something to the effect of: "now, waited about fifteen to twenty minutes for the download to complete, so I'm getting impatient. However, I checked with my download manager and he told me that the download progress always with an estimated time of arrival in about 45 minutes. If you think you can speed up the transmission (for example...) then press Cancel and solve the problem, otherwise the update will continue. "Of course, the download page should be displayed so I could easily see the progress of the download for my part.

  _knows_ iTunes as the download progresses, then what good me with "unexpected, not able to connect" messages.

  (Even if the Hosts file was the problem, I think that the update might be more useful because the solution seems to be (temporarily) replace it with a standard hosts file. The path-> error message from Apple description-> Microsoft Host difficulty description-> some editor to edit a standard-> new-> Save Backup old file, seems too complex compared to just update provide the standard file hosts for me.)

  The second issue was that, when the update file has been downloaded and the update of the iPad has begun some initial activity there. A result that I see is that the serial number of the iPad is most recognized (not so comforting).

  In iTunes, I see "expects the iPad" (to answer, I guess).

  On the iPad, I can see a greyed on the Apple logo and a progress bar is empty (I suppose, he is waiting for the download start)

  My conclusion is that the iPad is ready to receive the update, but that iTunes has not yet been allowed to send.

  So, I started searching the Internet for 'update stuck forever', but this time I thought I should give it an hour before I completely gave up on it.

  It really looked like a situation of blocking for about twenty minutes or thereabouts - but here, the bar began filling so the update of progress could be completed.

  During these twenty minutes I should have received a comforting feedback to make myself understood there was work going on in the background. I don't know what took so long. (My internet connection is slow does not affect USB download, it should?). OK, I could see some flashing lights, but I interpreted as "still establishing a connection between iTunes and iPad, or vice versa. Thus, 'always blocked.

  I often pretend to my friends Apple infrastructure is robust and easy to use. But this challenge really three days I wonder if it is more valuable...

  Anyway, for now I'm going back the Samsung pad I bought yesterday... hoping that Apple will respond positively to this info.

  Cordially /Macake

• Add default photos in the folder of my screen saver

  I created and associated with a folder with various .jpgs to serve as office and the photos screen saver. I would like to include a few of Apple's default screen saver photos (Yosemite, Earth, etc.). I can't find them on my hard drive, so can not find a way to include them in my folder.

  Old messages suggest to go to the office/Library of pictures, but this folder does not exist in my library. Someone suggested / Library/Application support/address book/images; I have opened a few of them, but they (predictable) images that are associated with some address book entries.

  Ideas or workaround solutions much appreciated

  I use OS Yosemite 10.10.5.

  Thank you very much.

  I wonder if not looking in the wrong place. You want/MacHD/Library/Desktop pictures /. It is present in all versions of Mac OS X, including Yosemite. "MacHD" refers only on behalf of bureau of your boot volume. Usually, it is "Macintosh HD".

• Why Thunderbird refuses my password?

  When I try to log on to my email account, I get the message that my password is not authenticated. This has happened for 5 days and I tried several times to receive information from you to reset the password, but it never happens in email as the message suggests it will be. I tried to change the password, but no change in my problem
  Please help, thanks

  Tools > Options > Security > passwords tab
  Click on 'Saved password'
  Click "Show passwords"

  There will be two lines - mailbox (inbound), smtp (outgoing)
  highlight these lines
  Click 'delete '.
  Click "close".
  Click ok to save the changes to the options.

  Close and reopen Thunderbird.
  It will prompt for the password.
  Enter the same password that gives you access to the webmail account.
  Select Password Manager remember the password and click ok.

• one of my missing e-mail folders

  Yes, when I go into my hotmail email account, one of my folders is missing, it contains a lot of important messages, suggestions of where he went, I know that I have has not removed them, thanks

  This is sad news to hear, but I'm afraid that mozilla community will not be able to help you as this seems to be a problem with your e-mail service provider. I recommend having a question in Hotmail.

  Thank you

• iOS 9.3.2 and gmail

  From iOS 9.3.2,and I get some weird stuff with gmail accounts in the Mail application.

  I have two gmail accounts, both using my own name domain through Google Apps. For a long time I have accessed times very effectively on both Mac, an iPhone and an iPad. Now one of the two accounts only works on the Mac, not on one of the devices. But the other account is fine on all computers / devices as before.

  With one who does not work on the iPhone & iPad - I tried several times on both devices by removing the account and add it again. Nothing works. I either get older mail until a few weeks ago, or no mail at all. And I'm repeated messages suggesting the server rejected password.

  The cause is maybe something else than the update of the OS, but it seems reasonable in the circumstances.

  Hi Lance,.

  It looks like you are unable to use one of your Gmail accounts after an update to iOS 9.3.2,and but your other Gmail account works as expected. I do not blame you for searching for an answer to that: it is important to have access to your e-mails!

  Since you have already been able to delete the account and add it again, you can check the settings of your account with your email provider. In this case, Google provides a resource of support here: signature with an Apple - Google device

  After checking that the account settings are correct and setting security depending on options, try adding the account just once more. For your reference, here is the article:

  Add an e-mail account to your iPhone, iPad or iPod touch

  Thank you for using communities of Apple Support. Happy Friday!

• Since firefox to reset Picasa screensaver does not work.

  I have just reset firefox after you receive a message suggesting that I do. Now, Picasa screensaver does not work. I went through the procedure to set up the screen saver in Picasa and in preview, it works well, but after the time that I put (ten minutes) for her to kick, the screen is black.

  Please check if all your plugins are up to date. To do this, go to the Mozilla Plugin Check site.

  Once you are there, the site will check if all your plugins have the latest versions.
  If you see in the list of plugins that have a yellow button to update or a red button update now , please put to update these immediately.

  To do this, click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps in the installation process.

• I bought a 2 French MagSafe adapter for my Mac of USA. Can I also use the cord French him with my USA for the first Mac adapter?

  We are the USA, but visit the France my MacAir and Macbook Pro husband. Both use the 2 MagSafe power adapter. So, I bought a power MagSafe 2 with French plugs adapter. Can we mix and match, while in France, using (1) the French MagSafe 2 adapter plug directly into the more (2) the French cord with adapter USA. In addition, we were worried we needed the voltage conversion of 240 to 110 while in France but the other, the old messages suggest that we could simply use an adaptor plug French with the USA MagSafe 2 even power adapter. Is this true?

  You don't need a power converter. The Chargers can use 110-240 volts. Read the fine print on the charger (you will need a magnifying glass if your eyes are as bad as mine). The only part you need is the area plug the adapter to fit the wall socket.

• How can I find the files referenced in iPhotos?

  Decided to modernize iCloud to help manage the access / my pictures. At some point, the iMac has presented the following message.

  

  How can I find these referenced files? I have more 40 000 photos in the photo library and manually find 85 referenced photos will take me most of this Millennium. Of course, there's an easier way to find this message suggests? The command ' display referenced file in Finder "is grayed out, leading me to assume that I must first find and select a file of reference before this command is available.

  This referenced assembly file thing is probably a remnant of Aperture. I still have the Aperture library, so if I open opening and found the files referenced here, I guess I could manually move in Photos, but then they would not be properly organized in their original albums, etc.

  Any help would be greatly appreciated!

  File-> new Smart Album

  Photo-->--> is referenced

• Firefox install fails with WIN ME

  I tried to install Firefox 3.5 and 8 on a Win ME - both system fail with "Setup causes an error in the Setup program. Firefox 2 was OK. Firefox messages suggest an update is necessary, but I can not because the installation program does not work.
  I also can not provide FEEDBACK - because it suggests, I need "Last version" which I can't install "simply" as it says on the feedback page. It's a probplem with ME - like the other browsers like IE and Chrome latest versions do not appear to it either... am I stuck with older versions?

  You can try KernelEx for versions of Firefox 3 + to work, but they might be very slow with an old PC less 750 Mhz and RAM.

  http://sourceforge.NET/projects/kernelex/

• Portege 2000 - new installation using the PCMCIA CD-ROM XP

  I try to install XP on Portege 2000 using the official PCMCIA Toshiba CD-ROM drive.

  Install the XP disk boots fine, but after that Setup copied the files it blue screen (BSOD blue). I'm not very tech savvy, but I think it means that the BIOS can 'see' the PCMCIA CD-ROM, but that the real image of XP loaded by the installation program cannot, probably due to missing drivers for the PCMCIA CD-ROM?

  Then, I thought that maybe I could use F6 to load additional drivers during the initial installation, but it is beyond me to create the right set of files required. I know that you can download the Freecom drivers, but I don't know what are the driver files from CD to use and how to create from scratch the txtsetup.oem file right.

  Does anyone know how to properly use F6 and load the drivers for it?

  I found a lot of messages suggesting I copy the installer to the HARD disk and launch the installation from there. My problem is that the XP installation is an upgrade CD, so I will ask you at a certain time to insert a previous Windows CD and if at that time there I don't have a working CD-ROM drive...

  First post on this forum so be nice - I did a search but not find a thread with a real solution, but of course if I miss a please report!

  Edited by topic: beneix_1

  Hello

  I managed to install Windows XP Home the Portege 2000 using the PCMCIA reader but I ve used recovery disks original Toshiba which includes the correct driver for external optical drive.

  So far I tried not to install Windows XP Home edition, using the Microsoft installation disc.

  Maybe you should get the disks of facilities and not use this upgrade disk. I think that on this path, you will be able to install WXP as suggested when you copy data from facilities at the disk directly.
  Have you tried to get the original recovery disc Toshiba WXP?