Message 'there is a problem with the Windows Installer package

I have Vista 64-bit Service pack 2

On my computer HP ProtectSmart Hard Drive Protection has stopped working... .it shows such as the disabled and 'activate' is grey.

I went to HP to download the new version.  It downloaded, but then to install I got the following message:

"There is a problem with the Windows Installer Package.  A program run as part of the Setup did not finish as expected.  Contact your supplier of staff or the package of support ".

How can I fix?

Please help pleas...

Thank you

"C:\Windows\system32\msiexec.exe'-I 'C:\Users\David Candy\AppData\Local\Temp\IPDT_Install.msi '.

Is the command line to install a particular product. Use the Task Manager to find your command line.

Then change to add logging.

"C:\Windows\system32\msiexec.exe" - working '% userprofile%\desktop\install.log'-I 'C:\Users\David Candy\AppData\Local\Temp\IPDT_Install.msi '.

FixIt

Microsoft has a range of automatic programs to solve common problems. To see Windows Installer problems

http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

For the visit of the list the most comprehensive

http://support.Microsoft.com/FixIt/en-us

When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.


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Tags: Windows

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