Message "USB Mass Storage Device does not work properly"

Ran AVG PC tune up and referred the problem message "USB storage device work does not correctly. I went to Device Manager, clicked on "bus USB controllers. He showed the device with a yellow exclamation point USB mass storage. I have double clicked on it, went to the drivers and updated the driver. I received a message that the driver was already updated and got a message "device cannot start (code 10).»

I thought that maybe he was looking for the storage device of mass external and plugged on the USB port. He has shown in the Device Manager under the other mass storage device but had no yellow exclamation point (I guess that means it's very good).

Is there an internal procedure and what can I do about this problem? My development program, said that this mistake could cause my computer crashes often or he can go for a long time without replying (which it does).

Hate to be chatty but I wanted to present all the facts.

Can someone please help me get this figured out? Thank you in advance.

Hello Sammy,.

Please provide detailed information about your question. I appreciate the step by step troubleshooting, and pain that you have taken to resolve your problem. However, there are a few steps more that we can try to diagnose the root cause and to check the health of your system, to solve the problem permanently.

Microsoft does not recommend using third party software melody. That running these software can damage records.

For the problem with the error code 10, I would ask you to try the steps below:

A Code 10 error is generated in the Device Manager in one of the following situations:

  1. Device Manager cannot start the device.
  2. One of the pilots who needs the unit does not start.
  3. The Device Manager has insufficient information to recognize the error that spread upwards by the device driver.

Note: In this case, the Code 10 error can be a very generic message indicating some sort of unspecified driver or device problem.

Error Code 10 is mainly related to devices and hardware driver problems or compatibility problems between the drivers of equipment and additional software that is installed in Windows. Therefore, we recommend that solve you these problems with emphasis on device drivers, configuration of device problems and hardware compatibility issues.

I suggest you to follow the steps described in the following Microsoft article and see if it works for you.

FIX: "this device cannot start" error Code 10 in the Device Manager in Windows

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Thank you.

Tags: Windows

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