MFP HP laserjet 1536dnf: document feeder mispick reload

We cannot make copies using the charger.  Error message: "document feeder mispick. reload. "     Any suggestions?

It is still under warranty?

Tags: HP Printers

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    How is the printer connected? (USB/Ethernet)

    If you appreciate my efforts, please click on the button below the thumbs up.

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    I am sorry, for a very late response.

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  • Multifunction LaserJet 1536dnf printers: ADF rollers stuck in down position

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    Hi @DeweyE,

    Welcome to the Forums of HP Support!

    I see that you are having problems with the ADF on your HP LaserJet Pro M1536dnf multifunction printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

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    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
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    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number are displayed.

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    Hello

    I use all of this in one previous machine a few months. Since the last two weeks than its automatic document feeder is not detect documents loaded on it, while it is perfectly flat scanner scanning and printing as well. This machine is connected via a usb cable. I tried all the troubleshooting options available including resetting the printer, cleaning ADF etc etc sensors I also tried the update the bios of the printer, but it does not work for me and feeder is constantly unable to detect documents loaded on it. I searched the whole forum but did not find any message an answer fast and good, therefore, will be highly appreciated in this regard. Thank you

    Hey @Mohsan_IT,

    Welcome to the Forums of HP Support!

    I would like to help you today to address the issue of automatic documents feeder sensor you encounter on your HP LaserJet Pro MFP M127fn. Please include all the troubleshooting steps that you received before you reach out for support. Right now, you have completed all the troubleshooting steps supported in your efforts to solve this problem. If you want to confirm that everything was done correctly, please see the following two positions:

    All steps in the discussions that I provided above must be made without success, then the last step would be to perform the programming reset NVRAM on your printer. Now I will send you a private Message with instructions on how to reset the NVRAM. Please check your private Messages for instructions.

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    Product: Laserjet M1212nf MFP

    OS: Windows Vista 32-bit, Windows 7 64 bit

    USB 2.0 connection

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    Have installed a new Laserjet M1212nf MFP. When I send a document to print, it produces an impression outside, well wrapped on the ends because of the heat.

    The copy function and the scanner or never do not produce print outs. The bar with light moves on the copy/scan with the light area, but no print out.

    In addition, for the copier/scanner document feeder does not pages.

    I installed several LaserJet using a number of operating systems in the past.

    Best wishes

    Shanefg

    Hi Shane,

    Thank you for the additional information. You experience a hardware problem with the scanner in the printer mechanism. The following additional options depending on your current status of the warranty on this printer.

    In the guarantee:

    Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

    http://www.HP.com/cgi-bin/hpsupport/index.pl

    Out-of-warranty options:

    http://support.HP.com/us-en/document/c02652026

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