MG5620 does not connect with Mac computers
I just got a new printer since the death of my old one. It's the Pixma MG5620. Set up was easy, until I tried ot connect it to my computer and install the drivers. I have a mac running Snow Leopard. I tried once to date with the Mavericks, but it really slowed down my computer. When I try to install the drivers, I get the error: this program cannot be used with the current operating system. Is there something I can do?
Hi kittennerd,
The printer requires at least Mac OS X 10.6.8 version be installed on your Mac. If you have already installed this version of Mac OS X, you can download the latest drivers on the Canon USA site to install the printer. Please click here to access the drivers and software page of the PIXMA MG5620. Once the initial download to your model page, follow these steps:
1. check that the operating system detected in the "OPERATING SYSTEM" drop is correct and if this isn't the case, please click on the drop down menu to select your operating system.
2. then, click the red arrow next to the "RECOMMENDED FOR YOU" section and click on the DRIVER AND PACKAGE of SOFTWARE FULL file. When you do, a red DOWNLOAD button will appear. Please click the box below the button DOWNLOAD, and then click DOWNLOAD to start the download. The time for the download process can vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click it and follow the prompts to install the printer on your Mac.
I hope this helps!
It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.
Tags: Canon Printer
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