Microphone and speakers won't work - HP Pavilion laptop dv7

Hello

Last night I was using Skype and my internal MIC was not working (it's the only microphone that I had). I was confused and he looked in the forums of HP and found this: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/dv7-Pavilion-integrated-microphone-array-Sk...

I followed the instructions:

Check if it works, otherwise you have to uninstall and reinstall the driver.

1. click on start, type: DEVMGMT. MSC in the search field and then press ENTER. It opens the Device Manager window.
2. go to the category 'Sound, video and game controllers' and expand it. Right-click on the entry of the IDT high definition Audio Device, and then click on uninstall

3. click on start-> all programs-online REcovery Manager-> click Dirver Hardware installation, select the Sound Driver entry and click on install.

For step 3, I am looking for the Recovery Manager and I find the HP Recovery Manager, I then select "drivers and reinstall applications" to the title of immediate assistance. I tried to reinstall the driver for IDT HD Audio Driver. Tried twice and both times it failed.

Now my computer doesn't have speakers... When I hover over the volume icon in my toolbar, it is said that there is no speakers or headphones installed. I need my speakers... Is this something that can be corrected?

I don't have the capabilities to mic. When I go into the properties for under sound recording, there are NO MICROPHONES appear. I bought a microphone, external and plugged in, and it does not work as well. The microphone is not as important to me as the issue of the speaker, but I still want this corrected.

If anyone can help? I know that I probably did something wrong and I'm far from being 'good' with computers... Any help would be appreciated!

Thank you

Amanda

Hi Amanda,.

Try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52658.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you're done, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

Kind regards

DP - K

Tags: Notebooks

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