Microphone does not work well when recording video to work

For the last few months, my phone has this kind of problem whenever I wanted to record a video. The audio in the recorded video may not be heard clearly, even with the highest volume. There sounds caring as wind noise even though I'm far from any source of wind such as fan, or when recording. At first I thought it was problems with the listener; probably I had disconnected the wrong way. But after trying a few times, the result is always the same. When I tried to record audio using voice memos, the audio is properly can be heard. This problem only occurs when you record a video. Please help me.

Hi afiqahroshidi,

Please visit Apple support communities.

It seems that your iPhone does not record clear audio as well as your videos. It seems that you have identified that the background microphone (used to record voice memos) works, according to get help with microphones on iPhone, iPad and iPod touch.

Then, try the following steps, coming from the link above.

If audio video recordings of soft sounds, or Siri can't hear you, ensure that the microphone near the iSight camera - corner of your iPhone on top, bottom, the receiver is not blocked or covered.

If the microphone and the receiver are not blocked:

Get help

If you still have questions after you test the microphone on your device, try the following steps:

  1. Unplug any accessory plugged into the headphone jack.
  2. Avoid blocking the mic microphone and iSight with your fingers while holding the device or video recording.
  3. Remove the protection of screen, movies or cases that cover the microphone, microphone iSight or iPhone receiver.
  4. Clear all debris from the microphones or receiver iPhone. Refer to the manual of your device on the locations of the microphone.
  5. Restart your device.
  6. Make sure you have the latest version of iOS.

If you have tried these steps and people still can't hear you on the phone or FaceTime calls or Siri does not hear your requests, contact Apple technical support.

Best regards.

Tags: iPhone

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