Microsoft Bluetooth 5000 Mouse is recognized by my lapto under XP SP3, but the mouse does not work. The light just blinks green-red-green-red. I don't know where to go with this or just go back to my USB mouse for less hassle?

I don't know what to do with this?
I searched but seem to come with an XP service pack 2 fixed?
Should I just stay with my USB mouse?

Hello Pvtinc,

Thank you for your message.  Please click HERE for some Microsoft troubleshooting tips.  Also, as seen in the thread HERE it seems that the green to flashing red indicates that your mouse is discoverable.  There are a few other troubleshooting steps listed in this thread that may provide assistance.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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