Microsoft Exchange: Server does not delete messages deleted or moved with Mail

It drives me crazy.  I have a Microsoft Exchange account at work that I put in place with the mail.  It seems to work perfectly in almost all respects - it synchronizes new messages, and if I send emails it works fine.  The ONLY thing is to delete messages from my Inbox on the server when I use Mail to delete them or move them out of my Inbox to a local folder; It is not even move them to the folder items deleted on the server.  So, I get messages saying: my account is almost full, and I need to access my Outlook account on a web browser and manually remove the y of my Inbox.  Yes, I checked my account preferences and made sure "store the deleted messages on the server" is disabled.

Can anyone help?  I use El Capitan with Mail 9.3 10.11.4.  I'm ready to tear my hair on it.

You drag the message out of the Exchange Inbox to records the "on my Mac"?

If so, you copy the message.

To move...

  • Use the move icon to move the message
  • Use the command key.

This will force a move instead of a copy. It works exactly as to put them into files in the Finder — between different servers (and move from an Exchange or an IMAP folder to a local folder moves between server) the file/email is copied by default.

Cmd-drag forces a shot instead. Dragging between different folders on the same server goes by default, but a copy can be forced by holding down the Option key when you drag.

Tags: Mac OS & System Software

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