Microsoft Explorer Mouse Touch cannot set up

Similar Questions

• Microsoft Explorer mouse black Touch cursor jumps around when he moves.

  I bought 3 thin all different microsoft, the latter has explore Touch Mouse. When I move the mouse, the cursor jumps all over the place. Is there a fix?  Windows 7 operating system

  Hi clager,.

  ·         What is the model number of the mouse?

  ·         Did you do changes on the computer before the show?

  Follow these methods.

  Method 1: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  Method 2: Follow the steps in the article.

  Change the settings of the mouse

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

• Microsoft Account closed, but cannot set up a new one with the same e-mail address

  On his brand new Dell laptop, my wife has Microsoft Windows 8, but decided to close it after the establishment because she didn't see the need for it. Now the laptop screen ask password, but it cannot reopen the account to reset the password in him telling that the account does not exist. If she tries to set up a new account with the same email address, he said that the account is not accessible.

  When you delete a Microsoft account, there is a period of 30 days to use the same address to another account.

• Error message when you try to download Windows Defender: "first remove Microsoft Client Protection." Cannot find this file through the Add/Remove, search, including hidden or Win Explorer.

  Original title: trying to download

  WinXP SP3, Security Scan run and d/ld: error message when you try to download Windows Defender: "first remove Microsoft Client Protection." Cannot find this file through the Add/Remove, search, including hidden or Win Explorer. What to do now would be much appreciated.

  Also have a related problem about MS Maliciouws software removal tool. For download, but read in the KB that: in XP, the vacuum cleaner will remove the malware, but doing so may trigger the File Protection Win with damages to my operating system.  the tool will attempt to repair the damage, but to rehabilitate prior to infection, that I need to insert the CD of Win. As my computer came with Windows preinstalled, I do not have a disk and will not take the risk of damage, that I can't fix. Do I not download or not... ? Another solution... ?  I also fear that this tool could settle into the routine Win Update and need guidance on the prevention of this facility, if possible, or what to do if it cannot be prevented.

  It can have nothing to do with any of the foregoing. " I'm relaying only because it occurred during the same mission of update: had msg of error that Win Firewall has not been set as a default, which reset, but found this hidden file when searching for the Protection of the customer: "Win 32/Hackdef' - it was a config with the extension ini file and was deleted by Scan."

  Thanks a lot for any assistance.

  scate 39

  Hello

  ·         You have Microsoft Security Essentials on your computer?

  If you have windows installed on your computer security essentials, then you will not be able to install Windows defender. Windows Security Essentials has antispyware component installed.

  You get the error because you have installed MS Security Essentials, which has its own function to antimalware. You don't need or want to install Windows Defender, too. Leave MS Security Essentials installed and do not turn it off.

  See also:

  You can turn on or turn on the firewall in Windows XP, please see the link below:

  http://support.Microsoft.com/kb/283673

• Microsoft Explorer Mini Mouse stopped working a few days after installation

  Running Vista Home Premium.
  Microsoft Explorer Mini Mouse a few days ago.
  Worked perfectly.
  Today, it just stopped working - the mouse pointer disappeared and would not pass.
  This is a wireless mouse and the blu is always lit.
  Restarted Windows - no change.
  Use the USB differet for sender - message this driver installed correctly.
  No change.
  Used to another USB Wired mouse, worked.

  Hello

  Looks like the mouse has a problem.

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Control Panel - Device Manager - click in the empty area - VIEW - show hidden devices

  Now look everywhere EXCEPT the USB controllers for your device (cannot be found) and if you find
  It RIGHT CLICK and UNINSTALL all. The device is your mouse or similar.

  now go to the USB and UNINSTALL ALL controllers in the category, but the category itself.

  RESET

  This refresh battery USB and hopefully it will allow the unit to install. Update the driver as needed.

  Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
  http://support.Microsoft.com/kb/310575

  This is a utility to help you, but do 1 above.

  USBDeview is a small utility that lists all USB devices currently connected to your computer, as well as all
  USB devices that you previously used. Run Options and check the 1st three choices to see if one is there.
  Try to remove all instances and restart then plug the drive.
  http://www.NirSoft.NET/utils/usb_devices_view.html

  ----------------------------------------------

  If no joy:

  The mini mouse has a 3 year warranty.

  Joystick - see guarantee near bottom of page
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=002&active_tab=systemRequirements

  Warranty
  http://www.Microsoft.com/hardware/warranties.mspx

  Claims of Microsoft Hardware

  Hardware support of MS and warranty claims - 1-800-936-5700

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Cannot set a default for documents pdf Acrobat XI.  Wants to stay with Microsoft Edge.  16 Windows.

  Cannot set a default for documents pdf Acrobat XI?  Wants to stay with Microsoft Edge.  16 Windows.

  Hi tenleyvan,

  Could you please if you want to XI default Acrobat open pdf documents?

  Or do you want to open pdf in Microsoft Edge?

  Do XI Acrobat default to open the PDF, right-click on any pdf file > click Open with > choose another application > select Adobe Acrobat in the list > check "Always use this app to open .pdf files" > OK

  It goes the same for Microsoft Edge, select Microsoft Edge in the list instead of Adobe Acrobat.

  Let us know if you face any problem.

  Thank you! Shivam

• Series P30 Microsoft bluetooth mouse & satellite

  I bought a microsoft IntelliMouse Explorer for Bluetooth with a USB BlueTooth adapter.
  I put the adapter and the bluetooth connection works well. I was able to communicate with my cell phone.
  But not my new mouse. On another computer, it works fine. On mine I can' install the driver. When I search on bluetooth devices, the mouse, it is recognized, but when I open again the bluetooth devices, there is no show.
  The driver for the TouchPad is crushed with PS2 IntelliMouse... and my mouse does not work.

  Can someone help me?

  Hello

  Unfortunately, it's not easy to say why it doesn t work.
  Is - what the other computer has a touch pad or an extra mouse driver?
  There may be some conflicts with the touchpad driver. You can try to remove the touchpad (Alps Touch pad Driver) driver, and then test the Microsoft Bluetooth mouse. Maybe after this procedure the mouse will work correctly.

  Good bye

• Microsoft Explorer has stopped working

  I have Vista premium 64 bit which worked well for 8 months.  Now, I'm getting Microsoft Explorer has stopped working suite by Microsoft Explorer restarts.  In this case problably 10 to 15 times a day when I try to perform a task that requires exploring.   In addition, IE explore has the same problem (I was using IE7 32 bit until he leaves then I installed IE8 - worked for 3 days of work, then he started too fault, I tried the 32-bit versions and 64-bit - same problem).  Firefox works fine!  I tried to do a restore, but crashes with a blue screen of death each time.  I have a Dell 430 quad-processor with 8 GB of ram.  Any suggestions that I have not already tried another that reformat and reinstall the OS?

  Hello

  IE and Explorer are closely related, so things that affect one affect both.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• RN314 cannot set up alerts

  Just I have an open for this support ticket and I'm getting nowhere fast at the moment, while the community has been so useful until now I was wondering if someone here could help/advise.

  -For the NASs x RN31400 2 I am owner and you have registered with you I am unable to setup e-mail alerts. I tried to use 3 e-mail addresses of 3 service providers: Yahoo, Hotmail/Outlook and also my own ISP TalkTalk email providers. No matter what settings I use for all 3 e-mail providers, I get the following error message: check the settings of the smtp server cannot send a code error message 5008010002 msmtp test e-mail alert on my 3 x NV + s very well using my Yahoo e-mail address work. On one of the RN31400s using Yahoo worked initially and the alert section would say that it has been configured correctly and I'd get emails to my 2 hotmail addresses, it was on 1 of my RN31400s on the other RN31400 the settings would save not and always say, there was a problem but I had managed through test messages. Now, no matter what settings I use, which email provider I use, etc. I can't e-mail job alerts! Please help because this is obviously a problem with the NASs and the software on devices, the version of the firmware on two is 6.4.1 Ive set up the addresses of 3 E-mail on an e-mail within my network client and all 3 work well, the 3 x NV + s do not have a problem using my Yahoo account to send alerts check my routers and firewalls there is no blocked traffic and I can't telnet to Server 3 Messaging without problems. Please advise/help, thanks.

  And...

  OK the update of the firmware did not work, I have one of the update firmware version 6.4.2 RN31400 and after 2 reboots, I am still unable to receive job alerts.

  The I am using SMTP servers are:

  Yahoo =
  ------------------------
  Email provider: Custom
  User: [email protected]
  Password: xxxxxxx
  SMTP server: smtp.mail.yahoo.com
  SMTP port: I've tried 25, 465, and 587
  From: [email protected]
  Use TLS: I tried checked and unchecked

  Hotmail/Outlook.com =
  ------------------------
  Email provider: Custom
  User: [email protected]
  Password: xxxxxxx
  SMTP server: smtp - mail.outlook.com
  SMTP port: I've tried 25, 465, and 587
  From: [email protected]
  Use TLS: I tried checked and unchecked

  TalkTalk = it's the ISP I use!
  ------------------------
  Email provider: Custom
  User: xxxxxxx@TalkTalk,net
  Password: xxxxxxx
  SMTP server: smtp.talktalk.net
  SMTP port: I've tried 25, 465, and 587
  From: xxxxxxx@TalkTalk,net
  Use TLS: I tried checked and unchecked

  Ref: browser, I used Firefox and Internet Explorer, not that it should make no difference whatsoever.

  Ref: screen captures, don't need the parameters are listed above for the two RN31400.

  Ref: parameters for the NV 3 x + an are as follows:

  Yahoo =
  ------------------------
  Email provider: Custom
  User: [email protected]
  Password: xxxxxxx
  SMTP server: smtp.mail.yahoo.com
  SMTP port: 465
  From: [email protected]
  Use TLS: Is checked and

  Test of the emails for the configuration of alerts on the NV + s are still working fine, DO NOT WORK for the RN314.

  Please tell us what can be done to solve this problem, thank you.

  And...

  Full error message =

  Unable to send a test message.

  Unable to send a test message. Check the settings of the SMTP server. Code: 5008010002 error msmtp

  DateTime: 05:02:09 04/02/2016

  And...

  Hello

  Just right now I can read the KB article - which does not help somehow:
  KB.Netgear.com/app/Answers/Detail/A_ID/23066

  There is nothing wrong with the configurations that I use.

  All 3 servers SMTP and the above settings work very well on my NAS NV +.

  All 3 servers SMTP and the above settings work fine on Outlook or Mozilla Thunderbird's within my network.

  All servers SMTP 3 and address listed above work fine when I Telnet to them within my network.

  First settings of Yahoo SMTP worked well on one of the RN314 and seemed saved and ok.

  Also...

  At the beginning of Yahoo SMTP settings worked well on one of the RN314 but not record or say that it has been configured correctly.

  Then obviously there is something wrong with the SMTP service/server on these NAS RN314 2 bed.

  I am not willing to allow you access as it will provide no benefit whatsoever.

  For the course of 20 years, so it's nothing that can be done with you giving remote access with the exception of confirm you what I have already said previously, I have worked in it.

  And...

  So please advise what Netgear will do then or advise what other other confirming my settings allow remote access?

  Your forums to research it seems that problems with mail like this are apparently quite common, so what has already been done to solve the problem?

  Also the error code: Code: 5008010002 error msmtp

  Why you are not this survey with your development teams who wrote the OS on the NAS working on what actually the error means?

  There is nothing wrong with the configuration that it works very well on my 3 x NV + NAS, it works very well in e-mail clients, it works very well in Telnet, and it worked very briefly on the 2 x RN314 of for of Yahoo SMTP settings.

  Eron - if you are unable to help further please add this problem to your support line... 3rd line?

  Thank you.

  And...

  I also tried my account GMAIL apps less secure according to this thread the value:

  https://community.NETGEAR.com/T5/using-your-ReadyNAS/cannot-set-up-alerts-on-my-ReadyNAS-RN314/TD-p/...

  GMAIL =

  ------------------------
  Email provider: Custom
  User: [email protected]
  Password: xxxxxxx
  SMTP server: smtp.gmail.com
  SMTP port: I've tried 25, 465, and 587
  From: [email protected]
  Use TLS: I tried checked and unchecked

  If this does not work on the RN314 but it works very well on the NV + of via Telnet and in an email client (x 2)

  Please escalate to your next level of support, thank you.

  Right, I have fixed on one of the RN314 far...

  I backed up all my data on this RN314 and did a factory default.

  I have reproduced the RN314 settings manually then nonworking time for the reset RN314 except for identification data, i.e., name, etc.

  Exactly as it was before... and now the RN314 in default works fine.

  I am currently backing up the data on the RN314 now inactive to perform a Setup factory on that one and see if that solves the problem on this one here.

  Then we can close this and I will refer to it with a new thread if I need if the second RN314 still has problems after the default settings.

• Since the last nights update I get now launching explorer.exe "windows cannot access the specified device, file, or the path?

  Since update of last nights, I get now launching explorer.exe "windows cannot access the specified device, file, or the path?

  Hi Jemd3,

  I suggest you to completely remove Norton of the system using Norton Removal Tool and check if the problem persists.

  Method 1:

  Maybe it's that your computer is affected by virus and malware. I suggest you run an online anti-virus scan and a scan for Malware. See the links below.

  Microsoft OneCare:

  http://OneCare.live.com/standard/EN-US/3/default.htm

  Malicious software removal tool

  http://www.Microsoft.com/security/malwareremove/default.aspx

  Get a free PC safety scan

  http://OneCare.live.com/site/en-us/default.htm

  Hope this information is useful.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error: The installer cannot set Windows XP required configuration information during the upgrade to Windows XP Home SP3 of Windows XP Pro.

  Original title: OEM Windows XP Home SP3 update XP Pro

  Here is a compilation of the messages from another forum regarding
  My problem:
  ---------------------------------------------------------------

  I'm trying to upgrade a Windows XP Home Sp3 OEM system to
  Windows XP Pro. (There are a few Pro features
  that are not available in the House I now need: (1) the files offline and
  (2) an add-on available for free to Onenote 2007, Top2onenote, requires a Pro).
  I don't want a clean install, but an upgrade. I bought a Windows XP Pro
  Upgrade CD on Ebay that was Windows XP Pro
  Gold (v2002). I'm sure that's true for the following reasons:

  It has been listed as an upgrade, but the CD is not labeled "Upgrade".
  It seems very authentic with all Microsoft holography.
  He came in the standard package of Windows XP (without box),
  and it was sealed.
  The name of volume for the CD is WXPFPP_EN. The Internet,.
  It is the retail of Windows XP Pro RTM (gold)!

  Here are things I tried initially.

  (1) I tried to upgrade to Pro from the purchased CD. It is immediately
  has refused to upgrade indicating the upgrade OS (Pro) is older than the
  installed OS (home)...

  (2) I read about "slipstreaming". "Slipstreaming" allows to integrate
  a service pack with an earlier version of the operating system. I created a
  upgrade XP Pro SP3 with Nlite slipstreamed CD image (and
  Autostreamer later, but it made no difference) from the purchased CD
  and a file containing SP3.

  After you burn the CD and start the upgrade
  (Windows installation), the upgrade process
  product through "information collection."
  "Dynamic update" and "Preparation of Installation" with
  no problems. My computer restarted and returned to
  "Installation preparation". A progress bar called 'Progress '.
  quickly filled to about 90% and the hanging system
  at that time there for about 15 minutes.
  Then, I got the following error message:

  Setup cannot set the required Windows XP configuration
  information. This indicates an internal Setup error.

  This is where I am stuck. I had to leave the installation at this point.
  My drive is starts raining and I had to restore a backup.

  (3) just for the heck of it, I formatted my hard drive and
  reinstalled my original OEM XP Home SP3 OS (no clean up, no user file).
  I immediately used my XP CD slipstreamed Pro to try one
  upgrade to XP Pro and IT WORKED! I need to find out why the
  properly clean XP Home OS upgraded to XP Pro but my pre-existing
  (with the files users, drivers, etc..) XP Home OS does not level
  successfully to XP Pro.
  -------------------------------------------------------------

  Another post:

  Yet once, today, I installed a new copy of OEM Windows XP Home Sp3.
  I continue with installation of all the essential and the add-on
  pilots (essentially all my original version). Then, I
  set up a network connection and firewall. With this configuration,.
  I ran the Pro XP slipstreamed SP3 CD. The upgrade to XP Pro
  success (even if the upgrade not configured my graphics
  card properly). I guess my current problem is either the registry,
  the WINDOWS, some user file or parameter file.
  ---------------------------------------------------------------

  Another post:

  I made a file and the backup of the folder C:\Windows folder
  on my system that is pre-existing (OEM XP Home Sp3). I also did a
  separate the backup the State of the 'system' on my pre-existing system.
  These are added my full image backup of her pre-existing
  system a month ago.

  I did a backup image of my system (minimum fees OEM XP Home
  SP3 with all the original installed drivers over a network configured
  connection and a firewall configured). This system will upgrade
  XP Pro with XP Pro SP3 slipstreamed CD successfully.

  Experiment 1:

  I've restored my minimum system. I then restored the C:/Windows folder
  and the State of the pre-existing system backup system. A startup
  has managed (with a minor irritant). I had to activate Windows.
  Then, I tried upgrading the slipstreamed XP Pro processor. He stopped
  at the same place during the upgrade and gave the same error as before:

  Setup cannot set the required configuration information Windows XP.
  This indicates an internal Setup error.

  Experiment 2:

  I've restored my minimum system. I then restored the system state only
  the backup of the pre-existing system. After startup I was asked to
  activate Windows, but answer Yes to the question would be to disconnect me
  the system. I couldn't get connected to try the XP Pro upgrade.

  Experience 3:

  I've restored my minimum system. I then restored only the C:/Windows
  the backup of the pre-existing system folder. Once again, as in experiment 1,
  the upgrade failed at the same place with the same error message.

  ----------------------------------------------------------------

  Before the experiment 3, I hoped that 3 experience would succeed so I
  could conclude that I had a registry problem. I'm not sure now.
  I don't know what to try next. Take the minimum system and reinstalling
  my files of the user is not an option that my hard drive has over 200 GB of
  programs! If I restore all files and folders of my pre-existing
  I would still have backup to restore a system state the reliable (read the registry).
  ---------------------------------------------------------------------

  Sorry for the length! If anyone has any ideas I would appreciate your responses.

  Thank you

  Hello

  This problem can occur if a piece of hardware that is installed on your computer is not compatible with Windows XP.

  For more information, see this link:

  Error message: Setup cannot set the required Windows XP Configuration information

  Hope the helps of information.

• Problems with Microsoft Wheel Mouse

  Original title: My Microsoft Wheel Mouse Optical 1.1 USB and PS/2 Compatible 5V 100mA cuts in and out

  Hi guys my Microsoft WHeel Mouse Optical 1.1 USB and PS/2 Compatible 5V 100mA mouse KEEPS CUTTING IN AND OUT! It is very annoying and just recently started happening. I've owned this mouse for almost a year now. It isn't wireless, but I really need help. I tried all the technical forums and bing search but just have not found the answer! so I decided to try the microsoft Web site. I have to disconnect and reconnect the mouse sometimes just to make it work. It works for 3 seconds to 5 minutes. That's all just annoying... Above all, it lasts 7 seconds so I was wondering if you have a solution, simple or complex.

  Hello

  1. you remember to make changes to the computer before this problem?

  2. What is the brand and model of the computer?

  Follow these steps:

  Method 1: Perform a clean boot.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  Note: After troubleshooting, set the computer to boot to the normal startup.

  
  Method 2: if that doesn't help, I suggest you to download the latest drivers for the keyboard on the Microsoft site and then install on the system and check.

  Note: Uninstall the drivers that are present in the Device Manager on the system before installing the new drivers.

  Download mouse and keyboard software

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK&type=keyboard&SKU=B2L-00002

  See: How to manage devices in Windows XP
  http://support.Microsoft.com/kb/283658

• Cannot set "Power Options."

  Cannot set the 'power options' in the Power Options dialog box.  There is no saved power scheme and boxes for standby, turn off hard drive, hibernation, etc. are all dark and I cannot choose one of them.  Help me if you can.

  Hello

  ·         Did you do changes on the computer before the show?

  Follow the steps in the Microsoft Knowledge Base article and check.

   

  Power scheme options are unavailable on a Windows XP-based computer

  http://support.Microsoft.com/kb/913622

  You can also view the article mentioned below for more information:

   

  Configure Windows XP power management

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/configure-power-management

  Let us know if that helps.

• Failed to get microsoft explore to open a TFP

  I have a vista 64 bought in 2010 top of the table. My first question, I put in the TFP should be ( ftp) cannot get it implemented in microsoft Explorer help

  Hi Rita,.

  ·         What email are you using?

  ·         What is a web-based e-mail or you have an email client installed?

  If no server or an FTP (File Transfer Protocol) site is at your disposal, you can ask the sender to use a file compression utility, such as WinZip, to compress the file. This creates a file of archive compressed has a different file name extension.

  If you need help to use the server or the FTP site, you can ask the sender for help, or you can contact the administrator of the server for more information.

• Cannot set the restore point with the error "The Volume Shadow Copy service used by the system restore does not work."

  Cannot set the restore point with the error "The Volume Shadow Copy service used by the system restore does not work."  How can this be repaired?

  Hi rebick,.

  Try the troubleshooting steps presented by spirit X in this thread.

  Dena
  Microsoft Answers Support Engineer
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